How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBlack's Tire & Auto Service
Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.
Reviews for your job
Customers hired Black's Tire & Auto Service for 8 kinds of job.
Black's Tire & Auto Service for oil change
Clear ✕All 119 Google reviews tagged “Oil change”
Bret and members of Black's Tire of Calabash were very helpful and did the work very quickly and have me on the road .
Hey everyone if you are looking for a place to get Tires, Oil changed, Brakes or Rotor work, need an Alignment or a State Inspection...Struts installed or just even a good overall Vehicle We'll check Blacks Tire in Calabash is the place to go! Thier whole staff is super knowledgeable and gets the job or jobs done as…
Pleasant, efficient and through service.
The service itself was fine but the wait was horrendous. I sat there for two and a half hours waiting for an inspection, oil change and tire rotation. After that wait I approached the counter and was told that my service wasn’t even started and that it may be another hour and a half. I did have an appointment and…
Easy appointment. Took the car right in. Advised me along the way. Very friendly staff.
I got my quote Thursday afternoon and Friday morning at 0730 my truck was in the bay being worked on. Jose and the guys there are all professional and respectful and when they finished the job, my truck interior and steering wheel were clean! They do nice work and they invited me in to sit in the lounge area before they even opened. Thank you guys!
The best, worked me in to get my inspection done
I made an appointment and they took me right in. Jose is a good advisor. I’m a retired service manager and have dealt with advisors for my entire career. Jose is a keeper.
Repaired my flat tire
The team at Black’s Tire Calabash NC is great. My experience was above my expectations.
Great experience, had appointment and knew who I was when I walked in. Asked me a few questions and promptly began servicing my vehicle. Shawn at the front desk was a pleasure to deal with.
I brought my car in to have my front stabilizer bar replaced because a dealership told me it needed to be replaced while they were fixing a recall. They wanted almost $500 for the replacement. I brought it to Blacks in Calabash instead of letting the dealership replace the part. Blacks looked at it and said there…
Always a good decision to take all my vehicles to this store. Very professional and they always communicate everything in advance and jobs are all completed as discussed.
Great customer service. Go see this Great company, they support the local Boy & Girls club. Great family owned company.
Very professional and attentive while I waited.
Air conditioner check out and charge
Long wait despite making an appointment 4 days in advance. The mechanic’s time to perform the work was appropriate. The 45 minute wait for the mechanic to get to my car is the problem.
They cracked my rim but replaced the tires fast I guess
I came in for my annual inspection and get my old changed. They also rotate my times for me and do an overall check of things. Make sure I'm okay. I've been going there for years. They're always courteous, kind, answers my questions promptly, and I think they're fair priced. I will highly recommend them to anybody.…
The staff is very knowledgeable and eager to solve problems. Their pricing is very competitive.
Fast service and very good customer service
The shop that changed the oil last time stripped nut. Blacks was able to remove and replaced nut. Thank you!!
Staff are great! Very helpful and friendly.
My wife sat in the waiting room for 4 hours waiting for an appointment scheduled oil change and tire rotation. They sent me an email after 1 hour and 45 minutes that it was complete (I was at work—didn’t see the message until much later but figured they would have gotten her in the waiting room, since they knew she…
The computer software needs improvement. I made my appointment several weeks ahead of time, on the phone, with a real person at that location. Somehow the computer failed to save my appointment. Thankfully they were able to work me into the schedule that day.
Let me tell you how impressed I am with in particular Black’s Tire & Auto Center in Calabash NC. I can’t say enough about how awesome and friendly and courteous everyone I talked to. That first interaction, checking in set the stage for how things are going to go and I for one appreciated the kindness of everybody I…
Took truck immediately, I was out of the door in 45 minutes with a complete checkup and oil change. Great service, nice folks as always. It is a pleasure to deal with this Black’s.
My wait time was reasonable. The waiting area was comfortable. And the service personnel made sure my car was in top shape before releasing it.
Really a great experience. I made an appointment, they took me right on time, finished early, clean, perfect!
Excellent service & Staff !
Was a little disappointed yesterday. I have always used this location and service has been very good. Yesterday I was scheduled for a 2 o’clock oil change and did not get to leave until 3:15 PM. Seemed as though several mechanics were just standing around doing nothing. I will come back to give them another try hoping that things have gotten better.
Took 2 hours for the oil change. When I arrived, they said 45 mins. Over priced oil change $158 for synthetic seemed expensive. Up north we paid $90.
Great people doing a great job. I listened to how they treated their customers while waiting on them to see if my tire could be fixed. They were not high pressure selling folks and showed them many options to help them. The Kelly tire I had to buy was very reasonable. They will be my go to place for both my vehicles.
Called ahead for pricing on oil change and TPM replacement. Everything went as scheduled and they got me in and out quickly. I was very pleased with how professional they were and I will continue to use them for my vehicles
Thanks All very Professional and Knowledgeable. I Trust Them With My Car. Will Go Back Agsin. Calabash/Carolina Dhores NC
Good experience
Called to inquire about tires available for my car. Went with the recommendation of the service manager, ordered the tires and had them installed that afternoon. Not only was the advice great, but everyone was extremely courteous and service was fast. Loved the clean looks of the office and the work area.
Total professionals! Excellent service, great pricing, totally satisfied with the experience!
I was out of town and need an oil change and tire rotation. I went to the Calabash N.C. location and met Kyle and Brett. They treated me as if I was one of the locals and took me right in. These guys are great and I highly recommend them.
The service person was great. The receptionist turned her back on me as I came to the desk, was gone for 5 min or so. She didn’t ask me which level of oil change I wanted. She didn’t greet me just waited for me to talk. I called before I came and waited 45 min before my car was taken to a bay. But, I will try again…
Entire staff friendly, knowledgeable & professional
Not thrilled. Paid $135 for an oil change. $40 worth of additives put in that I did not request.
Fast expedient service Worth the money Very courteous
Fast, friendly service as always. They service all my family’s cars.
Blacks Tire is the best thing that has happened to The Farm at Brunswick community. I have made several trips their since your opening and only get the best service from every employee there.
I’ve brought my vehicles to various Blacks since 2020. After moving from LR to Calabash, it’s been Blacks in Calabash since they opened. They’ve let me down a couple times. The latest, I brought my car in for oil change and tire rotation and to check for a “clicking” or “popping” noise when slowing down to a…
Called for inspection. Took me right in that day. Was finished within 45 minutes. I have also had tires installed a few months ago. Great service! They also do my oil changes.
Very good friendly service, we'll return
I arrived early for my appointment and the car was still sitting in the same place 45 minutes after appointment time. Once I got the keys back I noticed someone had went through my middle console. Not sure what they were looking for. Wish the person should have asked!
Love the place, service, prices, fast and friendly :)
Positive customer service and felt like a valuable customer.
Great service and wonderful experience. Brett is fantastic.
Excellent n prompt service.
The service was friendly and considerate. They changed my oil, checked out the car and rotated my tires. I will definitely use them again.
Very good customer service . The place was clean and new and those guys know what they're doing and very friendly
Excellent service. Reasonable price.. Thank you.
Great shop, knowledgeable, friendly, and courteous.
I have two different vehicles I take in and always get excellent And very courteousservice
Great job, timely, friendly service!
I scheduled an oil change, tire rotation and asked them to check for a weird sound. I asked if it would take longer than an hour. They said yes. I said I would walk home and pick it up later in the day. The front desk attendant offered to drive me since I lived across US 17. Nice offer! My car was done in about an…
This is my second review of Black's tires. These guys& gals are so nice & great to do business with. I had an oil change a tire patched & rotation plus yearly inspection. All was done great & fast. The waiting area is very clean with comfortable waiting chairs. I was never pressured to purchase anything. The prices…
Good tire, good price. Installation was efficient and done well. All good from start to finish.
Not the best visit. They were quick but not as friendly as usual. Could barely understand the guy I made my appointment with on the phone. Had the oil changed and tires rotated $117. Seems high but probably not these days. Only $75 for the materials I wanted. Tire rotation is “free” because I bought the tires there.
Other than my 2 o'clock appointment sitting there watching customers getting inspections and tire repair ahead of me, finally got in at 245. Technician was very through and did an excellent job. Just the 45 min wait beyond my appointment was disappointing
As always, great service.
I booked an oil change and inspection. While waiting they came and got me to show me my back breaks and what was going on. Thank goodness they did because I didn’t have long till it totally messed up my car. They were very informative and never pushy, thankfully I know about cars and never did I feel pushed to do…
Very friendly service ! They explained things well and it didn’t take very long to get my car taken care of. This is my 3rd visit and they are always great!
As always quick complete service
Very professional....
I have never been to such a place where they actually make you feel like your family. I felt so comfortable and their establishment and enjoy talking to their employees. Fantastic service and will be using them for everything
I had an emergency code pop up on my car. I went to Black Tire and Auto service and got an appointment for the same day. I felt I also needed other services done on my car as well, so they were going to check those items as well. Within a few hours I got a message that my car was serviced. That was definitely a…
Oil change for an 8-year-old Jetta. Had an appointment and they got me in promptly and communicated as soon as the service was finished. This is one of three family cars we trust with the techs at Black’s Tire. They’re the best!!
Had a great experience, recommend BTS for all your auto needs.
Great customer service.
Advertised 99 dollar oil change. Surprised with taxes and shop supplies, whatever that means, fees that added up to half the advertised price. Walking out paying 150 dollars. I used to work in a shop and never once heard of supply fees. That's why I stopped working shops is because the hidden bs they charge…
Service was exceptional!!
Friendly and professional!
Courteous professional efficient reasonable price
It nice that when you make an appointment they keep it on time. Wish they had coupons for oil changes 🥰
The service was great. Would be nice if you had a coffee machine. I know there need to be serviced but it would be nice.
They were great! Was able to get my car taken care of same day-excellent service!
Bret at Blacks Auto was very easy to work with. They did a great job on my vehicle and I would highly recommend Blacks Auto.
Great customer service.
In and out great service.
Services excellent
I’ve been going to Black’s since I moved to NC a year ago. As an elderly woman I need someone honest, dependable and trustworthy to service my car and Black’s has fulfilled those requirements. They do my oil change and inspect my car each time to make sure it’s in good working condition. If they find something they…
Great experience, scheduling was timely and easy. No pushy sales an honest shop, Thx!
I went to Black's Tire and Auto for an oil change and inspection. The website doesn’t note that Saturdays are walk-in only, but that’s not the staff’s fault. They noticed a headlight issue that would have kept me from passing, fixed it right away, and had me road-ready the same day. Excellent mechanic and great service at the front desk. Highly recommend!
Just moved down here and grateful I found this place! Though they are always busy due to how great they are (call for appointment before you go), they get the jobs done at a REASONABLE price. Straight to the point and very great staff (Brett, thank you for all you do!). Will be my place from here on out!!
You asked me to submit a review so here goes. We asked you to work on 3 things: an oil change, an inspection, and determine why our “tire monitoring system” light was on. We left our vehicle and you said you would call us with what needed to be done with the tire light. We got no call but rather a text at closing…
Brandy was great. The customer service and the automotive service was very professional
Easy to make an appointment. Needed state inspection, oil change and tire rotation. All were done in a timely manner and professionally completed. Will go back again.
Staff was great, on time, took care of my vehicle. It was so good I scheduled my wife’s vehicle to get tires swapped with them.
Top notch service center. Brett and his team are excellent. Highly recommended! 10 out of 10
Excellent customer service, very friendly and efficient. Would definitely recommend.
These folks are great. Have used them many times for myself. Now have family members going there, too. Recently helped us out in a pinch on a late Fri afternoon. They know how to work with the customer.
Always prompt friendly service for competitive pricing. Even got my wife’s car in for an a/c repair without an appointment!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 160 | — |
| Vehicle Inspection | 137 | — |
| Oil change | 119 | — |
| Tire rotations | 68 | — |
| Vehicle safety inspection | 68 | — |
| Wheel alignment | 27 | — |
| General repairs & maintenance | 26 | — |
| Brakes | 23 | — |
