Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#208 / 488
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 160 Google reviews tagged “Tires” · showing 40

William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Bret and members of Black's Tire of Calabash were very helpful and did the work very quickly and have me on the road .

Great priceTiresTire rotationsOil change
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

First set of 4 tires purchased from Black’s Tire Service in Calabash and would buy from them again. Friendly staff and manager Brett goes out of his way to help.

Great priceTires
ToddLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Great service

Reasonable priceTires
RebeccaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Hey everyone if you are looking for a place to get Tires, Oil changed, Brakes or Rotor work, need an Alignment or a State Inspection...Struts installed or just even a good overall Vehicle We'll check Blacks Tire in Calabash is the place to go! Thier whole staff is super knowledgeable and gets the job or jobs done as…

Great priceTiresGeneral repairs & maintenanceTire rotations
Steve15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★

Got an appointment a week ahead, arrived on time, front desk met me and set up my service. 1 hour later I had my vehicle with new tires. Only downside, my address was incorrect on my profile. I checked back and the service coordinator indicated that w can correct the incorrect address.

Reasonable priceTires
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★

They were able to finish early which was great. Very courteous.

Reasonable priceTiresAuto brake repairWheel alignment
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I came to this location to have a tire possibly patched. Turns out they could not do it as it was not a safe option and I thanked them for their knowledge and helping me to understand that changing out the tire was the best way to go. While I was waiting for the service to be completed, I witnessed great customer…

Great priceTires
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got my quote Thursday afternoon and Friday morning at 0730 my truck was in the bay being worked on. Jose and the guys there are all professional and respectful and when they finished the job, my truck interior and steering wheel were clean! They do nice work and they invited me in to sit in the lounge area before they even opened. Thank you guys!

Great priceTiresWheel alignmentOil change
MartyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

All very good people. Waiting times are not bad and generally normal. Always, courteous and flexible. Usually good work, explains work, and vehicle issues in detail.

Reasonable priceTiresSteering & suspension repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick service, friendly, good work

Reasonable priceTires
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Outstanding service! I lost two tires and was not able to get the car towed to Blacks until 2 pm. They were able to fit me in verify my rim was good and had me back on the road by 4:30 pm. Well done shows what true service is!

Great priceTires
ReeceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

Frustrating experience regarding lack of pricing transparency. I confirmed the total out-the-door price four times yesterday and received a printed quote showing the exact total, taxes and fees included. When I came in on my lunch break today to have the tires installed, hidden fees were added at checkout. When I…

OverpricedTires
chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

Everyone was very kind and courteous, felt like family. Thank you.

Tires
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Took my tire in to get it patched

Great priceTires
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I brought my car in to have my front stabilizer bar replaced because a dealership told me it needed to be replaced while they were fixing a recall. They wanted almost $500 for the replacement. I brought it to Blacks in Calabash instead of letting the dealership replace the part. Blacks looked at it and said there…

Great priceAir & cabin filter replacementTiresOil change
Glenn16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very pleasant staff, and had my tires mounted quickly.

Reasonable priceTires
Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Service was quick and highly professional, waiting time was reasonable just like the price. I will definitely come back

Reasonable priceTires
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Came in with a tire that was leaking. I picked a very busy day so it took a little while. The main thing is the tire is fixed.

Great priceTiresService not listed
JoeLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service....as always !

Great priceTires
MichaelLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Update: went back to Black’s to have new wheels installed on our Corvette. As usual, a perfect experience. Fast, properly done and great value!!! I’ve used Black’s Tire and Auto Service before and have always enjoyed superb service. This visit maintained that tradition. I received a quotation for new tires and a…

Customer photo from Michael's review
Great priceTires
Dee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Very professional and courteos

Great priceTiresBatteryService not listed
RobertLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Picked up a nail in my tire, they weren’t sure they could patch it because it was near the edge of the tread. I thought I was going to be on the hook for a couple of tires. The guys took the tire off the car and were able to patch it and I didn’t have to buy tires. Nice folks

Great priceTires
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Very disappointing experience. I brought my tire (not on the vehicle)in because I had temporarily plugged it myself and wanted to know whether it could be properly patched. The employee didn’t seem interested in where the plug was located or in really evaluating whether the tire could be repaired. I was made to…

Tires
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Could not be more of a jerk than they were to me. Totally ignored that I even walked into the store. I would walk home before ever stepping foot into a Black’s Tire Center. Can I give a negative 10 star review?

Not sureTires
AutumnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

They cracked my rim but replaced the tires fast I guess

TiresOil change
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

In my humble opinion, the Black’s Tire & Auto Service staff are consummate professionals. I find no reason to venture any where else. I am a satisfied customer, who appreciate their work ethnic, proficiency and warmth.

Reasonable priceTiresService not listed
TimothyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service on time, friendly staff.I would recommend

Reasonable priceTires
DonnaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Juan was the first person who greeted me when I walked in and was very professional and efficient, and found the tires that I needed which aren’t usually stocked. He suggested I come back first thing in the morning, which I did and they got me right in and on my way. He was very helpful and pleasant and I…

Reasonable priceTires
TracyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Polite, efficient, honest, and transparent! Highly recommend!

Reasonable priceTires
KathyLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My car was services quickly, and professionally. Friendly staff, and completely knowledgeable.

Great priceTires
WendyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great work. Effortless. Brought us right in and got to work on the car within minutes. We are very pleased and were back on the road in a very short period of time. Thanks to Black's Tire and their employees. jma

Great priceTiresVehicle InspectionAuto tire replacement
Bernard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Friendly, courteous, and quick repair of a leaking tire.

Reasonable priceTiresAuto tire replacementService not listed
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Staff are great! Very helpful and friendly.

Reasonable priceTiresTire rotationsVehicle Inspection
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very quick, easy, friendly and professional service. Unfortunately I needed a new tire and was shocked by the price. They worked with me a bit and didn’t charge to replace the tire with the spare while the new tire was ordered. I’d go back again for sure.

Reasonable priceTires
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They mounted 2 brand new tires on my vehicle. Everyone I encountered was very friendly, efficient, prompt, and accommodating. The fear when taking your vehicle into a shop for any sort of repair is the dreaded upselling tactic and they did not do that whatsoever. Revised: Brought another vehicle in for a tire…

Tires
Rick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service great people to work with.

Great priceTires
SheilaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came in for a car inspection and was told I needed 4 new tires, since my existing ones had dry rot and could not pass inspection. Thank you for taking care of me.

Reasonable priceTires
VickiLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I drive by here quite often and have noticed it is always busy. Now I know why. I had to have a tire replaced due to a screw that could not be plugged. They took excellent care of me and I am super happy.

Great priceTires
Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service

Reasonable priceTires
Glo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a screw in tire. They took me despite short notice, patched my tire quickly and price was good. Staff was very friendly.

Great priceTires

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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