Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#336 / 373
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 27 Google reviews tagged “Wheel alignment” · showing 20

RebeccaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Hey everyone if you are looking for a place to get Tires, Oil changed, Brakes or Rotor work, need an Alignment or a State Inspection...Struts installed or just even a good overall Vehicle We'll check Blacks Tire in Calabash is the place to go! Thier whole staff is super knowledgeable and gets the job or jobs done as…

Great priceTiresGeneral repairs & maintenanceTire rotations
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★

They were able to finish early which was great. Very courteous.

Reasonable priceTiresAuto brake repairWheel alignment
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got my quote Thursday afternoon and Friday morning at 0730 my truck was in the bay being worked on. Jose and the guys there are all professional and respectful and when they finished the job, my truck interior and steering wheel were clean! They do nice work and they invited me in to sit in the lounge area before they even opened. Thank you guys!

Great priceTiresWheel alignmentOil change
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The team at Black’s Tire Calabash NC is great. My experience was above my expectations.

Reasonable priceTire rotationsWheel alignmentAuto tire replacement
AlexLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have had inspections, tires, oil changes etc at Blacks Tire and Auto. Calabash since they opened this location last year. The service has always been great but it kicked up a notch with my oil, tire rotation and inspection yesterday. Emily was my service advisor and she went far out of her way to be sure was a…

Customer photo from Alex's review
Reasonable priceWheel alignment
Rueshan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I did not make an appointment but I was in and out rather quickly and they did a very good job with my alignment.

Reasonable priceWheel alignment
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Fast expedient service Worth the money Very courteous

Reasonable priceWheel alignmentAuto tire replacementOil change
BryanLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic experience, as usual! They did in 45 minutes what another tire shop said they could not do, but if they could do it, would take 4-5 hours. Glad I went back to my old reliable auto shop…don’t think I’ll ever “cheat” on them again!! Highly recommend BTS for your automotive needs!!!

Reasonable priceWheel alignment
Maureen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Another fantastic service with Blacks Tire and Auto in Calabash!!! Thank you for your kindness and excellent service!!

TiresWheel alignment
BananakinLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

If tires had a Hall of Fame, Black’s Tire Service would already have a gold jacket hanging in the lobby. Rolled in thinking I just needed air. Rolled out feeling like my vehicle had just completed a spa retreat and a motivational seminar. And then there’s Brett. Manager? Yes. Tire whisperer? Also yes. Calm under…

Great priceTiresWheel alignment
nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Satisfied with all aspects of the services provided

Reasonable priceSteering & suspension repairWheel alignment
Wayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional....

Reasonable priceWheel alignmentOil change
Kate6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Oil change for an 8-year-old Jetta. Had an appointment and they got me in promptly and communicated as soon as the service was finished. This is one of three family cars we trust with the techs at Black’s Tire. They’re the best!!

Reasonable priceWheel alignmentOil change
jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Had a great experience, recommend BTS for all your auto needs.

Reasonable priceAir & cabin filter replacementTiresTire rotations
Jeanette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was a great experience.

Reasonable priceVehicle InspectionWheel alignmentAuto tire replacement
Frances8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going to Black’s since I moved to NC a year ago. As an elderly woman I need someone honest, dependable and trustworthy to service my car and Black’s has fulfilled those requirements. They do my oil change and inspect my car each time to make sure it’s in good working condition. If they find something they…

Tire rotationsWheel alignmentBrakes
Shepard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Way overpriced on everything. 400.00 for one single tire replacement and all I got back when I questioned it was “did someone here quote you lower”. I overheard another customer pay 165 for an oil change! And she couldn’t believe it. No thanks I’ll go elsewhere.

Reasonable priceGeneral repairs & maintenanceWheel alignment
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Great priceWheel alignment
Law2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsWheel alignmentBrakes
SmAshleyBLocal Guide · 228 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceWheel alignmentService not listed

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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