Auto repair shop · Philadelphia, PA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%95+13.4Replies to reviews 7%22+1.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 39 tire repair shopsiPosition by Experts Score among all companies we track in this category. · better than 45%
4.7★★★★★531 Google reviews · 23 photos
87%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blatt Tire & Auto Repair 4.7 out of 5 based on 531 reviews. Positive feedback highlights fast service, fair pricing, and clear communication for tire repairs, alignments, and inspections, with staff frequently noted for handling emergencies efficiently. However, low-star reviews describe instances of rude phone interactions, perceived discrimination based on ethnicity, and hostility when customers questioned labor charges or specific service details.
Google rating: 4.7 out of 5 from 531 reviews (87% five-star).
Reviews on this page: 531 Google reviews (413 with written comments, 11 with photos).
Owner responses: the business replied to 20% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Blatt Tire & Auto RepairTire Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blatt Tire & Auto Repair: 78/100 on this factor. Category median: 78.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blatt Tire & Auto Repair: 67/100 on this factor. Category median: 73.B
67
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blatt Tire & Auto Repair: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blatt Tire & Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blatt Tire & Auto Repair: 22/100 on this factor. Category median: 63.D
22
Bar = this company · dark tick = category median.
Star ratings
531 Google reviews we collected
4.7of 5
5 stars46487%
4 stars275%
3 stars51%
2 stars61%
1 star295%
Praise vs complaints
Phrases our text analysis found in 413 written reviews
95%praise
Praise70795%
Complaints415%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3231%
Reasonable6664%
Overpriced22%
Not sure33%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude17724%
Speed & response16422%
Price & value12216%
Quality & results10614%
Would recommend7810%
Honesty & trust669%
Communication355%
What customers talk about
We read 413 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was professional and the wait time was minimal.”
“Went to try to buy a tire and the guy Max was very rude to me.”
“Good guys helped me quick with my rim and tired and were very honest about it”
“Slow Service: The tire change took an excessively long time, while I could have easily done it myself within one or two hours.”
“Blatt Tire & Auto Repair provided excellent service with reasonable pricing.”
“Check out this shop - friendly, efficient, and not over priced!”
“Thanks for the exceptional service and for letting us turn on Love is Blind while we waited!”
“A few days later, while driving on the highway, I heard a terrible noise from underneath the car.”
“I would highly recommend this place for all my automotive needs.”
“I wouldn’t recommend this place based on how we were treated.”
“The communication was clear, straightforward, and honest.”
“I called Blatt and the man I spoke was extremely condescending and accused me of lying.”
“Always reliable and helpful in explaining what’s going on with the car.”
“There was no communication about this, no replacement clips installed, and apparently no concern that it might come loose at highway speeds.”
People customers mention
Philly17 reviews
Eric9 reviews
Max4 reviews
Roger4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blatt Tire & Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Leah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
My fiancé and I unfortunately found out we had two punctured tires before a drive to Boston for the weekend, so obviously not an ideal start to the trip. We were scrambling to find somewhere open and available for a tire replacement today until we called Blatt Tire & Auto Repair. Thankfully they had availabilities…
Tires
AqwLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Blatt Tire & Auto Repair provided excellent service with reasonable pricing. The staff was professional and the wait time was minimal. I would highly recommend this place for all my automotive needs.
Great priceTiresTire rotations
Ron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Outstanding! Fair, responsive and on time. What more can you ask for. Thanks to Max and Eric for getting the job done right and timely. Highly recommended
Great priceTires
Trophy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The desk staff check you in quick, the manager keeps you updated by phone and the techs complete the job exactly when they say they will. I have NEVER planned for a flat repair or damaged tire replacement at Blatt Tire—but it always feels like an appointment since they just handle it so routinely.
Reasonable priceTires
seph4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
5+ stars!! Top notch auto service with exceptional customer service. No games, no run arounds. The communication was clear, straightforward, and honest. I was taken care of and was done so like I was family. I highly recommend Blatt. You won’t be disappointed. Thanks guys for taking care of me and my Cooper.
Christine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This shop is busy and efficient! Staff is very friendly and they took care of my issue as a walk in within a few hours
My fiancé and I unfortunately found out we had two punctured tires before a drive to Boston for the weekend, so obviously not an ideal start to the trip. We were scrambling to find somewhere open and available for a tire replacement today until we called Blatt Tire & Auto Repair. Thankfully they had availabilities and had us in and out within 30 minutes or less! Everyone was extremely nice and easygoing. Thanks for the exceptional service and for letting us turn on Love is Blind while we waited! We’ll most definitely be back for our car needs.
Services: Tires
Jaskaran Virk8 reviewsiTotal number of Google reviews Jaskaran has written across all businesses on Google Maps, not just this one.
Blatt Tire & Auto Repair provided excellent service with reasonable pricing. The staff was professional and the wait time was minimal. I would highly recommend this place for all my automotive needs.
Price assessment: Great price
Services: Tires, Tire rotations
Ron Kovler3 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Outstanding! Fair, responsive and on time. What more can you ask for. Thanks to Max and Eric for getting the job done right and timely. Highly recommended
Price assessment: Great price
Services: Tires
Response from the owner · 2 months ago
Anytime Ron!
Trophy Bikes3 reviewsiTotal number of Google reviews Trophy has written across all businesses on Google Maps, not just this one.
The desk staff check you in quick, the manager keeps you updated by phone and the techs complete the job exactly when they say they will. I have NEVER planned for a flat repair or damaged tire replacement at Blatt Tire—but it always feels like an appointment since they just handle it so routinely.
Price assessment: Reasonable price
Services: Tires
seph Voche4 reviewsiTotal number of Google reviews seph has written across all businesses on Google Maps, not just this one.
5+ stars!! Top notch auto service with exceptional customer service. No games, no run arounds. The communication was clear, straightforward, and honest. I was taken care of and was done so like I was family. I highly recommend Blatt. You won’t be disappointed. Thanks guys for taking care of me and my Cooper.
Christine Skold2 reviewsiTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
I’ve been going to Blatt for years for oil changes, tire rotation and other repairs. Always reliable and helpful in explaining what’s going on with the car.
