Blinds shop · Pico Rivera, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%79+22.3Replies to reviews 8%55+4.5Momentum penalty74−2.6Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 20 window treatment installersiPosition by Experts Score among all companies we track in this category. · better than 21%
4.9★★★★★120 Google reviews · 19 photos
98%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blinds Plus Designs 4.9 out of 5 based on 120 reviews, with the owner responding to 83% of them. Customers frequently praise the shop for efficient communication, punctual installation, and helpful design consultations involving physical samples. While most highlight the quality of window treatments and fair pricing, a few low-star reviews describe instances of unresponsiveness to inquiries and perceived lack of accountability during consultations.
Google rating: 4.9 out of 5 from 120 reviews (98% five-star).
Reviews on this page: 120 Google reviews (113 with written comments, 5 with photos).
Owner responses: the business replied to 83% of reviews.
Score profile vs other window treatment installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Blinds Plus DesignsWindow Treatment Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blinds Plus Designs: 86/100 on this factor. Category median: 94.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blinds Plus Designs: 79/100 on this factor. Category median: 95.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blinds Plus Designs: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blinds Plus Designs: 55/100 on this factor. Category median: 65.C
55
Bar = this company · dark tick = category median.
Star ratings
120 Google reviews we collected
4.9of 5
5 stars11798%
4 stars00%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
99%praise
Praise22299%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5123%
Speed & response5123%
Would recommend4620%
Quality & results3415%
Price & value2913%
Communication125%
Honesty & trust21%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“David at Blinds Plus was very helpful, giving me suggestions on what would be the best solutions for us.”
“The process from measurement to selection to installation was smooth, seamless and QUICK.”
“At this point I would not go to anyone else and would confidently recommend him to anyone looking for high quality blinds and excellent service.”
“I would not recommend this business, There is no accountability if something goes wrong.”
“The install team was great and got the job done in just a couple hours (5 bedrooms and 2 French doors with side lights).”
“David was on time every time, professional, and reasonably priced, not to mention really nice local business to work with.”
“Gayle was always professional, prompt, easy to work with, and came through as promised every time.”
“He is always professional, kind, and someone we completely trust in our home.”
People customers mention
Gayle33 reviews
David10 reviews
Lauren4 reviews
Whitney4 reviews
Beach4 reviews
John3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
YYadranka9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We just moved to the area and needed new window coverings. David at Blinds Plus was very helpful, giving me suggestions on what would be the best solutions for us. I am very happy with my beautiful new shades. The color is great, and it really looks great in the rooms. I'd recommend using them. Thank you
DDarby6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This company is the best! From the initial consultation I was really comfortable with them. They brought sample moldings so we could hold them up and see what would look best. They understood I wanted a crisp white to match my baseboards. Placed our deposit and within a couple days had an installation date. The…
SShavon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David & Laura are a true breath of fresh air. Its a pleasure to work with teem. They are professional but make it personal. The process from measurement to selection to installation was smooth, seamless and QUICK.
DDebra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We are so happy with our new shutters and the friendly service received from Dave! The process couldn’t have been easier. Leaving the measuring and installation to Blinds Plus Design took away any potential stress by us. Couldn’t be happier, and we’ll definitely use them again!
VV.8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It was a pleasure dealing with Blinds Plus Designs. Lauren,the designer, brought many samples of blind materials and helped us select one that was a perfect match for our home. David the owner and installer did a great job,was prompt and efficient. We highly recommend them.
DDonaldLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Good selection, great service and good prices. Laura and David are the best! Highly recommend
We just moved to the area and needed new window coverings. David at Blinds Plus was very helpful, giving me suggestions on what would be the best solutions for us. I am very happy with my beautiful new shades. The color is great, and it really looks great in the rooms. I'd recommend using them. Thank you
Response from the owner · a week ago
Thank you so much for your review. It was a pleasure working with you and your husband. We are honored to help you turn your new house into your new home. Please let us know if you need any assistance in the future.
D
Darby Ziegler6 reviewsiTotal number of Google reviews Darby has written across all businesses on Google Maps, not just this one.
This company is the best! From the initial consultation I was really comfortable with them. They brought sample moldings so we could hold them up and see what would look best. They understood I wanted a crisp white to match my baseboards. Placed our deposit and within a couple days had an installation date. The install team was great and got the job done in just a couple hours (5 bedrooms and 2 French doors with side lights). We couldn’t be happier! Please use them for your next project.
Response from the owner · 3 weeks ago
Thank you so much for your kind words. We really appreciate the review and the opportunity to work with you. It is always great to hear that we understood your needs and were able to fulfill them. Thank you for your business and please let us know if you need anything in the future.
S
Shavon Pierce5 reviewsiTotal number of Google reviews Shavon has written across all businesses on Google Maps, not just this one.
David & Laura are a true breath of fresh air. Its a pleasure to work with teem. They are professional but make it personal. The process from measurement to selection to installation was smooth, seamless and QUICK.
Response from the owner · Edited 2 months ago
Thank you so much for this kind review and the five-star rating, Shavon! We are so happy to hear you had such a great experience with us! You and your husband were a pleasure to work with.
D
Debra Conklin2 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
We are so happy with our new shutters and the friendly service received from Dave! The process couldn’t have been easier. Leaving the measuring and installation to Blinds Plus Design took away any potential stress by us. Couldn’t be happier, and we’ll definitely use them again!
Response from the owner · 3 months ago
Hi Deborah, thank you for your kind words. It was great working with you and your husband and we look forward to working with you in the future. Have a great summer.
V
V. Baipsys8 reviewsiTotal number of Google reviews V. has written across all businesses on Google Maps, not just this one.
It was a pleasure dealing with Blinds Plus Designs. Lauren,the designer, brought many samples of blind materials and helped us select one that was a perfect match for our home. David the owner and installer did a great job,was prompt and efficient. We highly recommend them.
Response from the owner · 6 months ago
Thank you so much for your review. It was a pleasure working with you on your project.
D
Donald FairleyLocal Guide · 18 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Outstanding service from Blinds Plus Designs. David was on time every time, professional, and reasonably priced, not to mention really nice local business to work with.
Response from the owner · 6 months ago
Hi Rob and Chelsea,
Thank you so much for your kind words. It was a pleasure working with you on your window treatment project. Please let us know if you need anything in the future.
Best wishes, David
S
sean seggie1 reviewiTotal number of Google reviews sean has written across all businesses on Google Maps, not just this one.
We had our entire house done by them with several different types of blinds, including electric blinds, and the experience was outstanding from start to finish. The quality of the materials is top notch, and the craftsmanship really shows.
What stood out the most was the service. Anytime there was even a minor manufacturer issue, he handled it immediately. He came back, fixed it without hesitation, and made sure everything was perfect. That kind of follow through is rare.
He is always professional, kind, and someone we completely trust in our home. At this point I would not go to anyone else and would confidently recommend him to anyone looking for high quality blinds and excellent service.
Response from the owner · 6 months ago
Hi Sean,
Thank you for your great review. We are so thankful for your kind words.
We are so grateful that we were able to provide window treatments for your beautiful home. It is our goal to provide high quality window treatments and great customer service. Thank you for your business and please let us know if you need anything in the future.
Sincerely, David
S
Sharon Barlow6 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
David Hobbs with Blinds Plus Designs is amazing. My husband and I purchased an awning for our patio and we love it! Blinds Plus Design has quality product along with installation. David has years of knowledge when it comes to picking the right fabric for your project whether it be for indoor or outdoor, along with the installation. We are now ready to move on to the next project in our home, and that is replacing all of our window coverings! Thank you so much David!
Response from the owner · 7 months ago
Thank you for taking the time to leave us a review, Sharon! We're happy to know that your experience with our company was a positive one. We're dedicated to providing memorable moments to our customers, and your feedback encourages us to keep improving. We appreciate your business!
R
Ryden Bowen2 reviewsiTotal number of Google reviews Ryden has written across all businesses on Google Maps, not just this one.
I’m so happy I decided to stop in Blinds Plus Designs’ cute Huntington Beach Showroom. Even though, I only needed to cover one window, the owners, David & Laura, helped me pick the perfect treatment and fabric. Ordering and installation went so smoothly. 5 star service, a quality product, and a fantastic price.
Response from the owner · 8 months ago
We're thrilled to see your review, Ryden! Your satisfaction is our ultimate goal, and we're delighted to have achieved it during your visit. Your kind words mean a lot to us, and we'll continue working hard to deliver exceptional experiences. Thank you for choosing us!
