Window cleaning service · Pico Rivera, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 20 window treatment installersiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★132 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently describe the window and solar panel cleaning services as thorough, professional, and punctual, with staff arriving on time and communicating clearly. Reviewers frequently cite fair pricing and attention to detail, noting that windows, screens, and sills were left spotless without streaks or residue. The team is often praised for being friendly, courteous, and careful with surrounding property, leading many clients to schedule recurring appointments or recommend the business to others.
Google rating: 5.0 out of 5 from 132 reviews (100% five-star).
Reviews on this page: 132 Google reviews (126 with written comments, 21 with photos).
Owner responses: the business replied to 23% of reviews.
Score profile vs other window treatment installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Luxury Window CleanersWindow Treatment Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Luxury Window Cleaners: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Luxury Window Cleaners: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Luxury Window Cleaners: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Luxury Window Cleaners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
5.0of 5
5 stars132100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
100%praise
Praise271100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3268%
Reasonable1430%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8331%
Staff & attitude6323%
Would recommend5018%
Speed & response3613%
Price & value228%
Communication93%
Honesty & trust93%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did a great job at a good price, friendly, courteous and clean.”
“Steve, who set the appointment, was professional and super friendly.”
“Would absolutely recommend Steve and will definitely use him again!”
“He got us scheduled the next day at a very affordable price.”
“Steven was very friendly and straight forward and he gave me a great deal; he’s the reason I decided to try them out and I’m so happy with the results!”
“He was also super easy to work with, reliable, and took great care of everything around the house while he worked.”
“He was very knowledgeable and transparent about issues identified during the process and what the scope of work included.”
People customers mention
Steven20 reviews
Steve5 reviews
Barnabas3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Luxury Window Cleaners for 2 kinds of job. Pick one to see what they paid and said.
CCassandraLocal Guide · 160 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a fantastic experience with Luxury! I hired them for window cleaning in October 2025 and their work speaks for itself. Steve, who set the appointment, was professional and super friendly. He got us scheduled the next day at a very affordable price. And Steve and his colleague did an amazing job! We got an…
Great priceInterior & exterior window cleaning
MMegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Steve did an amazing job cleaning all of the windows at our house. He was incredibly thorough, professional, and paid attention to every detail. The windows look brand new — such a noticeable difference. He was also super easy to work with, reliable, and took great care of everything around the house while he…
Reasonable priceWindow washing
RRichardLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Steven and team handled this process professionally to the very end. He was very knowledgeable and transparent about issues identified during the process and what the scope of work included. I would recommend this company to family and friends without hesitation.
Interior & exterior window cleaning
DDiane6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am so impressed at how professional they were. My windows and solar panels are SO CLEAN!!! Steven was very friendly and straight forward and he gave me a great deal; he’s the reason I decided to try them out and I’m so happy with the results! I booked them out another 6 months from now and would recommend them to everyone!
Great priceWindow washing
BBel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Steven and Barnabas were a pleasure to work with and they left my 19 windows and sliding glass door shining and looking great. Great price too! Highly recommend 😊
Great priceInterior & exterior window cleaning
Ccolette4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Today I had the pleasure of meeting Steven when he came to clean my windows. He was professional and courteous. I will definitely keep his phone number for future window cleaning.
I had a fantastic experience with Luxury! I hired them for window cleaning in October 2025 and their work speaks for itself. Steve, who set the appointment, was professional and super friendly. He got us scheduled the next day at a very affordable price. And Steve and his colleague did an amazing job! We got an interior & exterior window clean along with sills and screens, and the difference is remarkable. We're going to start this twice a year to keep it up. Hire Luxury, you will not regret it!
Price assessment: Great price
Services: Interior & exterior window cleaning
J
Jill Cavish3 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Steve did an amazing job cleaning all of the windows at our house. He was incredibly thorough, professional, and paid attention to every detail. The windows look brand new — such a noticeable difference. He was also super easy to work with, reliable, and took great care of everything around the house while he worked. Would absolutely recommend Steve and will definitely use him again!
Price assessment: Reasonable price
Services: Window washing
R
Richard ParisLocal Guide · 16 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Steven and team handled this process professionally to the very end. He was very knowledgeable and transparent about issues identified during the process and what the scope of work included. I would recommend this company to family and friends without hesitation.
Services: Interior & exterior window cleaning
D
Diane Sanchez6 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
I am so impressed at how professional they were. My windows and solar panels are SO CLEAN!!! Steven was very friendly and straight forward and he gave me a great deal; he’s the reason I decided to try them out and I’m so happy with the results! I booked them out another 6 months from now and would recommend them to everyone!
Price assessment: Great price
Services: Window washing
B
Bel Snawder1 reviewiTotal number of Google reviews Bel has written across all businesses on Google Maps, not just this one.
Steven and Barnabas were a pleasure to work with and they left my 19 windows and sliding glass door shining and looking great. Great price too! Highly recommend 😊
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 2 months ago
Thank you so much for the review, Bel! It was a pleasure servicing your home with interior and exterior window cleaning.
Steven, Luxury Window Cleaners
C
colette klure4 reviewsiTotal number of Google reviews colette has written across all businesses on Google Maps, not just this one.
Today I had the pleasure of meeting Steven when he came to clean my windows. He was professional and courteous. I will definitely keep his phone number for future window cleaning.
Price assessment: Great price
Response from the owner · 2 months ago
Colette, it was great servicing your home in La Habra, CA with exterior window cleaning. We look forward to servicing you again in a few months!
Thanks!
Steven, Luxury Window Cleaners
D
Debbi Humphrey1 reviewiTotal number of Google reviews Debbi has written across all businesses on Google Maps, not just this one.
Steven was great first time my windows have been cleaned outside since I bought the house 2 years ago. Already scheduled my next cleaning. Windows came out great. Steven is friendly, knowledgeable and professional.
Price assessment: Great price
Response from the owner · 2 months ago
Debbi, I am glad you were satisfied with our window cleaning services for your home! We look forward to servicing you in a few months.
Steven, Luxury Window Cleaners
S
Sid Perez1 reviewiTotal number of Google reviews Sid has written across all businesses on Google Maps, not just this one.
