Window treatment store · Pico Rivera, CA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 20 window treatment installersiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★122 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Stoneside Blinds & Shades Orange County at a glance
Google reviewers rate Stoneside Blinds & Shades Orange County five stars based on 122 reviews, highlighting a seamless process from initial design consultation to final installation. Customers frequently praise the team for punctuality, professional communication, and meticulous attention to detail during measurements and setup. The store handles various window treatments, including custom shades and blinds, with clients noting the ease of selecting products and the cleanliness of the workspace after service. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 122 reviews (99% five-star).
Reviews on this page: 122 Google reviews (116 with written comments, 12 with photos).
Owner responses: the business replied to 61% of reviews.
Score profile vs other window treatment installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyWindow Treatment Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stoneside Blinds & Shades Orange County: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stoneside Blinds & Shades Orange County: 99/100 on this factor. Category median: 95.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stoneside Blinds & Shades Orange County: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
5.0of 5
5 stars12199%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 116 written reviews
99%praise
Praise20599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6230%
Staff & attitude5326%
Speed & response4321%
Would recommend2512%
Communication189%
Price & value52%
Honesty & trust10%
What customers talk about
We read 116 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Shane did an excellent job measuring and installing: on time, professional, flawless instal and friendly.”
“Both were personable, open to questions, very kind and professional.”
“Shane and Chris did an amazing job installing our shades On time, professional and expert!”
“Highly recommend and already looking forward to doing the next room!”
“Knowledgeable, professional, supper easy to work with.”
“…with in picking the right color and material, great installation, and competitive pricing.…”
“Honestly, they’ve turned out absolutely gorgeous!”
People customers mention
Shane19 reviews
Chris16 reviews
Riley14 reviews
Francisco6 reviews
Gabby4 reviews
John3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RRobertaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Incredible and seamless experience. From initial consult, design brainstorm to installation, the process was an enjoyable one. Thanks to both Riley (design expert) and Shane (install expert)! Both were personable, open to questions, very kind and professional. Once we get through a few other projects, we know who to…
AAnthony8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Shane the installer did amazing work. He was very quick and friendly. He made the installation experience enjoyable and did his job well.
PPete1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Shane did an excellent job measuring and installing: on time, professional, flawless instal and friendly.
DDonna9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Shane and Chris did an amazing job installing our shades On time, professional and expert!
GGraeson2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Shane and Chris did an excellent job installing my roller shades! Super efficient, and everything looks / works great.
SSara7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This is our second time using stoneside - and we love our new shades. Shane did a great job on the install and was patient to help explain how they work - the shades are automatic and linked to Alexa! An App had to be installed and the process was seamless. Riley, our designer also did a great job ensuring our color…
Incredible and seamless experience. From initial consult, design brainstorm to installation, the process was an enjoyable one. Thanks to both Riley (design expert) and Shane (install expert)! Both were personable, open to questions, very kind and professional. Once we get through a few other projects, we know who to reach back out to for additional window treatments. Thank you again!
C
Catherine Leonard1 reviewiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team, and we're here to assist with any of your custom blinds and shades needs.
The Stoneside Team of Orange
D
Donna Jansak9 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Shane and Chris did an amazing job installing our shades On time, professional and expert!
Response from the owner · 2 months ago
Thank you for sharing your positive experience with our installation team! We're delighted to hear that your shades installation went smoothly and that you were impressed with the professionalism and expertise brought to your home.
The Stoneside Team of Orange
J
John Schwarz4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Thank you for your wonderful feedback! We're delighted to hear you had a great experience, and we look forward to assisting you with any future needs, whether it be roller shades, custom blinds, or any other window treatments.
The Stoneside Team of Orange
