Experts Reviews · Company report
Bliss Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%97+13.7Replies to reviews 7%81+5.7Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Bliss Plumbing

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 588 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bliss Plumbing is better than 93% of drain cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bliss Plumbing is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bliss Plumbing is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bliss Plumbing is better than 97% of drain cleaning services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bliss Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bliss Plumbing is better than 81% of drain cleaning services.A
81

Reviews for your job

Customers hired Bliss Plumbing for 8 kinds of job.

Bliss Plumbing for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Outdoor plumbing system repair”

Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Collin was SUPER!! Knowledgable & efficient!!!

Paid $600–800Not sureOutdoor plumbing system repairService not listed
Lauriston11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

efficient and very professional

Paid $2,000+Great priceOutdoor plumbing system repair
Wayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Collin and Bliss Plumbing for any plumbing or well system issues! I was dealing with a low water pressure. Collin was prompt, diagnosed the issues immediately, and worked efficiently to get the water back on running perfectly. My water is working great now. Thank you.

Paid $400–600Great priceOutdoor plumbing system repairWater heater repair
Hazen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Collin performed his work in a courteous and professional manner assuring that we had peace of mind to move forward.

Paid $400–500Reasonable pricePlumbing pipe repairOutdoor plumbing system repairService not listed
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I really appreciate Joel and his workers. They have really outstanding service and shows up ready to tackle any situation.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Colin sure seemed to know what to look for regarding pipes and water lines under house. Explained in detail what my problems were and there seem to be many. That night received an estimate explaining what you guys would do and the cost. Will get back with you as soon as restoration company sends quote and takes care…

Paid $1–100Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Melinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Collin was on time for the appointment.. told me everything that needed to be done and handled the job completely.. he was respectful and knowledgeable Absolutely will be using Bliss again

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are the best. They replaced my water line from the street. Straight-forward and honest, compared to some other plumbing companies that I've seen. And, they showed up when they said they would - also unusual. Highly recommended.

Outdoor plumbing system repair
Nyron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bliss made our experience effortless and easy, from scheduling to repair. Jesse did a great job with clear communication as well as a fast clean repair. Thank you Bliss.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
MarilynLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found a broken water pipe bubbling water in my front yard on a Wednesday morning. Contacted 2 other plumbers who said their earliest availability was the following Monday (and one plumber who never returned my call). Bliss to the rescue! Their tech Angel arrived the next day at 8 AM. He was friendly, professional &…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’d like to congratulate Tony for his professionalism and a job well done hope to use them again in the future

Faucet installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was very profesional and installed a tankless heater quickly in a situation that my house was out of hot water and other company’s were 1-2 weeks out.

Faucet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional plumbers. Highly recommend. Jesse was super friendly and knowledgable!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Rick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Toby Williams was the technician handling our request. Extremely professional, patient, and made sure we understood everything before beginning and once the work was completed. Highly recommend Tony and Bliss

Outdoor plumbing system repair
RobinLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tony came out promptly on time to replace an outside water spigot. We couldn't shut the water off. He explained to me most likely cause of the problem, leaving water hose hooked up in winter causing freezing in the spigot. He replaced our spigot and gave us some tips for later on. One especially good tip was…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Reginald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The tech did a awesome job will continue to use company

Outdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Gerard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the Services I received. Jesse did an excellent job and kept me informed of everything that he was doing.

Faucet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Adrianna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jesse was great!!! Went above and beyond to help me, making sure that I had hot water in this cold weather. Wonderful.

Outdoor plumbing system repairWater heater repair
gloria7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was friendly he got straight to work. He made sure all needs were met. Jay was very supportive in helping out as well. I look forward to doing future business.

Outdoor plumbing system repair
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Quick response and a good job. I have used their services a number of times.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Marcus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Rating only, no written review.

Paid $200–400Great priceOutdoor plumbing system repairGarbage disposal repairService not listed
Beth4 years ago★★★★★

Rating only, no written review.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$436-13% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 62%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$353–$1.4k
Plumbing leak detection31$205–$630
Toilet repair30$239–$680
Plumbing leak repair28$248–$793
Water heater repair27$227–$596
Water heater installation24$1.2k–$2.5k
Outdoor plumbing system repair22$366–$1.6k
Drain cleaning22$248–$593

Compare with