Experts Reviews · Company report
Bliss Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%97+13.7Replies to reviews 7%81+5.7Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Bliss Plumbing

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 588 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bliss Plumbing is better than 93% of drain cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bliss Plumbing is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bliss Plumbing is better than 96% of drain cleaning services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bliss Plumbing is better than 97% of drain cleaning services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bliss Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bliss Plumbing is better than 81% of drain cleaning services.A
81

Reviews for your job

Customers hired Bliss Plumbing for 8 kinds of job.

Bliss Plumbing for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$702–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Toilet installation”

Vuong9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They took care of my plumbing problems exactly as they said they would. Strongly recommended.

Paid $2,000+Reasonable pricePlumbing pipe repairToilet installation
Anita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bliss Plumbing handled the plumbing work for our bathroom renovation in our 1960s home. Andrey completed the job over three visits (could’ve been two, our delay), during which he relocated some of the original plumbing and installed a new bathtub, toilet, and faucets for both the tub and sink. He was consistently…

Paid $1,000+Reasonable priceShower installationToilet installationFaucet installation
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Fast, accurate, fair and thorough work. Also kind, courteous, respectful and trustworthy. I only call Bliss for plumbing issues. They are hands down the best.

Toilet installation
Anna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Colin was awesome Very professional very friendly did a great job

Toilet installationFaucet installation
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bliss and specifically Andrey were fantastic and thorough to work with. Right from the start when contacting them they walked me through what I would need to do for measurements and product. They kept in touch with me until the appointment. Andrey was timely, courteous and walked through the work he had done at the…

Toilet installation
CandiceLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tony was professional, helpful and thorough. Bliss plumbing as a whole was as well. Everyone I spoke to or dealt with in any way was so kind and helpful. Great experience. Highly recommend!

Toilet repairToilet installation+ Responsiveness+ Punctuality+ Quality
DebbieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jesse had a huge job. He completed the job and worked all day. He did not show frustration as the job dragged on. He completed it and we are very happy.

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Claire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I was in a bind and they miraculously found a way to squeeze me into an already packed schedule for the day. They were quick and efficient while also being thorough making sure to do the job well. I was extremely impressed by the care that Jesse took to make sure the job was done correctly and to put my mind at…

Toilet installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angel lived up to his name. Thank you!

Faucet installationToilet installationPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding job by Mr. Tony Williams who is professional, courteous, on time and very knowledgeable. I would strongly recommend Mr. Williams for any type of plumbing repairs that you require.

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
TracyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a first time customer. I was very impressed from the moment Ms. Jackie answered the phone. Every interaction from beginning to end Bliss Plumbing has exhibited the best customer service, professionalism, and concern for my plumbing issues. Everyone I have spoken to within this company has gone above and beyond for my family. It’s much appreciated.

Toilet installation+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Cory installed the new toilet and 3 faucets, contracted by Lowe’s. He was extremely professional and did a great job.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet installationPlumbing leak repairToilet repair+ Punctuality+ Quality+ Professionalism
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
soso4 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality

Price

$436-13% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 62%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair48$353–$1.4k
Plumbing leak detection31$205–$630
Toilet repair30$239–$680
Plumbing leak repair28$248–$793
Water heater repair27$227–$596
Water heater installation24$1.2k–$2.5k
Outdoor plumbing system repair22$366–$1.6k
Drain cleaning22$248–$593

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