Faek 2446 reviewsTotal number of Google reviews Faek has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuito bom, ótimo serviço
Blooming Cleaning Solutions | Cleaning Services Richmond
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%96+25Value 15%99+15.1Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 54 apartment cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 27 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
Aug 2026latest review
Blooming Cleaning Solutions | Cleaning Services Richmond at a glance
Customers consistently praise the thoroughness of the cleaning, noting that homes are left spotless and fresh-smelling after visits. Recurring themes include punctuality, flexible scheduling, and clear, responsive communication from the management team. Reviewers also highlight the fair pricing and the ease of the booking process. One four-star review mentioned that while the service was reliable and friendly, occasional small details did not fully meet expectations, though the overall experience remained positive.
- Google rating: 5.0 out of 5 from 27 reviews (96% five-star).
- Reviews on this page: 27 Google reviews (26 with written comments).
- Owner responses: the business replied to 52% of reviews.
- Most recent review: August 29, 2026.
- Service: Apartment Cleaning Service serving Richmond, California.
Data from Google, last updated October 25, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blooming Cleaning Solutions | Cleaning Services Richmond: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blooming Cleaning Solutions | Cleaning Services Richmond: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blooming Cleaning Solutions | Cleaning Services Richmond: 97/100 on this factor. Category median: 95.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blooming Cleaning Solutions | Cleaning Services Richmond: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blooming Cleaning Solutions | Cleaning Services Richmond: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
–
Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
- 5 stars2696%
- 4 stars14%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
- Praise6098%
- Complaints12%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price250%
- Reasonable250%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results1423%
- Would recommend1423%
- Speed & response1016%
- Staff & attitude915%
- Communication813%
- Honesty & trust47%
- Price & value23%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Besides being efficient and thorough, she has great judgment about what to touch and what to leave alone, and I've never had any difficulties communic…”
“We are impressed with her service and would highly recommend her.”
“She is efficient, pays attention to details, is polite, is a good listener - responding courteously if I have questions or need to communicate about something.”
“flexible, friendly, professional, caring and thorough.”
“Priscilla listened to our requests and took care of home cleaning with detail and thoughtfulness.”
“…ed us with detailed cleanings, fast response times, and excellent and trustworthy service since 2021.…”
“when it comes to the word Clean they really mean it, our home is spotless and the price is fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blooming Cleaning Solutions | Cleaning Services Richmond for 1 kind of job. Pick one to see what they paid and said.
Recent priced reviews
jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Best cleaning service I've ever used... flexible, friendly, professional, caring and thorough... highly recommended!
Paid $150–200Great priceStandard cleaning
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Priscila is certainly 5 stars. She is efficient, pays attention to details, is polite, is a good listener - responding courteously if I have questions or need to communicate about something. She is excellent, and I am so happy to have her. B.R.
Paid $50–100Reasonable priceStandard cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 4 | $158–$290 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 27 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Naazneen Fakhri5 reviewsTotal number of Google reviews Naazneen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePriscilla listened to our requests and took care of home cleaning with detail and thoughtfulness. Her communication and promptness throughout our interaction was very polished. We are impressed with her service and would highly recommend her.
- Price assessment: Great price
- Services: Moving-related cleaning, Deep clean
Will Chang1 reviewTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePriscila has been my housekeeper for 5 years and she's as good as it gets. Besides being efficient and thorough, she has great judgment about what to touch and what to leave alone, and I've never had any difficulties communicating with her.
- Price assessment: Reasonable price
jason r houston3 reviewsTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest cleaning service I've ever used... flexible, friendly, professional, caring and thorough... highly recommended!
- Price assessment: Great price
- Price: $150–200
- Services: Standard cleaning
Olivia McBride8 reviewsTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePriscilla did an amazing job on our LVP floors. I initially tried to clean them, but since it’s textured, dirt gets stuck in the grooves of the plank. She used a bristle brush to scrub the dirt/grime off the floors. She’s simply AMAZING! Will definitely recommend and use her services again.
B R4 reviewsTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePriscila is certainly 5 stars. She is efficient, pays attention to details, is polite, is a good listener - responding courteously if I have questions or need to communicate about something. She is excellent, and I am so happy to have her. B.R.
- Price assessment: Reasonable price
- Price: $50–100
- Services: Standard cleaning
Catrina Roallos6 reviewsTotal number of Google reviews Catrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI booked Blooming Cleaning Solutions last minute, and even though they arrived a bit late, it worked out fine for my schedule. Priscila brought a helper, and they went above and beyond—cleaning areas I would have skipped, including the inside of my microwave without me even asking. They were thorough, efficient, and made a huge difference in my home. If you're located in Oakland to Vallejo to SF ... I highly recommend Blooming Cleaning Solutions! 👍
Response from the owner · a year ago
Thank you Catrina for your review and we are always at your disposal for new work.
Tejiro Onovakpuri1 reviewTotal number of Google reviews Tejiro has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey do good work. When they finish cleaning the house it always smells fresh!
Response from the owner · a year ago
Thank you for your feedback! We're glad you enjoy the fresh and clean feeling after our service. Your satisfaction means the world to us, and we can't wait to continue providing you with top-quality cleaning!
Vanessa Ramos6 reviewsTotal number of Google reviews Vanessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve been using Blooming Cleaning Solutions for 3 years, and one of the things we appreciated most was their reliability. They always came on the day and time arranged, which made it so easy for us. The team is also very friendly and communicative, which we valued. While the service overall was good, there were occasional small details that didn’t fully meet our expectations. However, these were minor and didn’t overshadow their dependability and professionalism. We’re moving on due to changes in our household needs, but we’re grateful for their work and would recommend Priscila and her team to anyone looking for a reliable and friendly cleaning service.
Sandra Sendelbach10 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are so pleased with the deep clean! Pricilla was so easy to work with!! Very professional and punctual. She communicated well and I can’t say enough about the excellent job they did. Very thorough!! We will be using them for biweekly cleans for the future! Such a great experience!
Blooming Cleaning Solutions | Cleaning Services Richmond on Google Maps →
Business details
- Address: 2714 Nevin Ave, Richmond, CA 94804
- Phone: (510) 220-1491
- Website: bloomingcleaningsolution.com
- Service area: Richmond, CA