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Blossom Thai Massage and Spa

Thai massage therapist · San Diego, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%91+25.7Replies to reviews 8%100+8.2Craft & service penalty97−0.3Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 29 reflexologyPosition by Experts Score among all companies we track in this category. · better than 71%
4.9 ★★★★★ 659 Google reviews · 24 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Nov 2026latest review

Blossom Thai Massage and Spa at a glance

Blossom Thai Massage and Spa holds a 4.9 rating from 659 reviews, with the owner responding to 99% of feedback. Clients frequently praise the clean environment, welcoming reception, and skilled therapists who provide deep tissue, Thai, and reflexology services tailored to specific needs. However, some low-star reviews criticize instances of rushed sessions, miscommunication regarding pressure, and staff unavailability or rudeness, suggesting inconsistent service quality despite the high overall score.

  • Google rating: 4.9 out of 5 from 659 reviews (97% five-star).
  • Reviews on this page: 659 Google reviews (583 with written comments, 15 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Reflexologist serving San Diego, California.

Data from Google, last updated November 3, 2026.

Score profile vs other reflexology

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction93Reliability91Craft & service97Value–Momentum100Replies to reviews100Satisfaction: 93 (median 85)Reliability: 91 (median 84)Craft & service: 97 (median 99)Momentum: 100 (median 100)Replies to reviews: 100 (median 55)
Blossom Thai Massage and SpaReflexology median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blossom Thai Massage and Spa: 93/100 on this factor. Category median: 85.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blossom Thai Massage and Spa: 91/100 on this factor. Category median: 84.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blossom Thai Massage and Spa: 97/100 on this factor. Category median: 99.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blossom Thai Massage and Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blossom Thai Massage and Spa: 100/100 on this factor. Category median: 55.A
100

Bar = this company · dark tick = category median.

Star ratings

659 Google reviews we collected

  • 5 stars63797%
  • 4 stars71%
  • 3 stars41%
  • 2 stars51%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 583 written reviews

  • Praise51498%
  • Complaints132%

Topic share

How often each topic comes up in the written reviews

  • Would recommend16331%
  • Staff & attitude15930%
  • Quality & results10620%
  • Speed & response336%
  • Price & value316%
  • Honesty & trust183%
  • Communication173%

What customers talk about

We read 583 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you're looking for a peaceful place to unwind, I highly recommend this spa.”
    “I cannot recommend this place to anyone looking for a pleasant and professional massage experience.”
  • “The receptionist was very nice welcoming and was very thorough to our needs.”
    “I recently visited this saloon and was shocked by the unprofessional and rude attitude of the staff.”
  • “…perfect deep tissue pressure to remove knots in my problem areas and thoroughly stretched me.…”
    “Terrible experience and poor customer service”
  • “I decided to book a massage, knowing I was taking a long flight home the next day.”
  • “Not to mention they are extremely affordable and very professional.”
    “Then she over charged me, after I gave her a $25 tip, so I asked for a receipt and she said she “accidentally charged $200” instead.”
  • “It honestly reminded me of getting a massage back in Thailand.”
  • “I explained my situation and Jasmine was absolutely incredible!”

People customers mention

  • Jane 32 reviews
  • Malee 30 reviews
  • Max 18 reviews
  • Jasmine 17 reviews
  • Rose 13 reviews
  • Sirikoon 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

VuLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★

We are from Texas visiting for vacation and we had the Daria and Daisy. The receptionist was very nice welcoming and was very thorough to our needs. I got to say, I am very impressed with their technique and their care. I will be coming back before I go back to Texas. To the receptionist, I would be happy to give…

DerekLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I walked into Blossom stiff as a board and walked out sounding like a bowl of Rice Krispies. Daria and Lily cracked, popped and un-knotted parts of my back I didn't know I had. At one point I'm pretty sure I heard my spine say thank you. It was so relaxing I nearly fell asleep between the cracks. Fantastic massage,…

Josie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Lily was the best! She has great technique. She did a deep tissue massage with added stretching techniques. I felt so relaxed. Blossom Thai Massage and Spa is a great place with a welcoming environment. Highly recommend it!

Isabel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had an amazing Thai Combo massage by Daria. I have to say that I’ve never had a massage like this - it left me both relaxed more flexible than before! The experience was nothing but positive the minute I stepped off the elevator. Would definitely recommend.

KhristbelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Hands down the best massage I’ve ever had! ❤️ I came in with a lot of pain and tension from work, especially in my hands due to carpal tunnel syndrome. I explained my situation and Jasmine was absolutely incredible! She was so attentive, professional, and really took the time to focus on what my body needed. I felt…

Customer photo from Khristbel's reviewCustomer photo from Khristbel's review
SajidaLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I visited during my vacation and had a wonderful spa experience. My aesthetician, Lilly, gave me an amazing body scrub made with all-natural ingredients. She was gentle, attentive, and clearly skilled at what she does. I left feeling completely pampered, refreshed, and renewed, with skin softer than it's been in…

Photos

Customer reviews

4.9 ★★★★★ 659 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Vu BuiLocal Guide · 11 reviewsTotal number of Google reviews Vu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are from Texas visiting for vacation and we had the Daria and Daisy. The receptionist was very nice welcoming and was very thorough to our needs. I got to say, I am very impressed with their technique and their care. I will be coming back before I go back to Texas. To the receptionist, I would be happy to give you 10 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Response from the owner · 3 hours ago

Dear Vu Bui, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with us. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Derek RodenLocal Guide · 9 reviewsTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I walked into Blossom stiff as a board and walked out sounding like a bowl of Rice Krispies. Daria and Lily cracked, popped and un-knotted parts of my back I didn't know I had. At one point I'm pretty sure I heard my spine say thank you. It was so relaxing I nearly fell asleep between the cracks. Fantastic massage, great vibe, and right in the heart of downtown. Ten out of ten, would get folded like a pretzel again.

Response from the owner · 3 hours ago

Dear Derek Roden, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with us. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Nia CLocal Guide · 103 reviewsTotal number of Google reviews Nia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The ladies working here were nice but the massage wasn’t good

Josie Rios1 reviewTotal number of Google reviews Josie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lily was the best! She has great technique. She did a deep tissue massage with added stretching techniques. I felt so relaxed. Blossom Thai Massage and Spa is a great place with a welcoming environment. Highly recommend it!

Response from the owner · a week ago

Dear Josie Rios, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with us. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Isabel Flens1 reviewTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing Thai Combo massage by Daria. I have to say that I’ve never had a massage like this - it left me both relaxed more flexible than before! The experience was nothing but positive the minute I stepped off the elevator. Would definitely recommend.

Response from the owner · a week ago

Dear Isabel Flens, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with Daria. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Khristbel SuazoLocal Guide · 17 reviewsTotal number of Google reviews Khristbel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hands down the best massage I’ve ever had! ❤️ I came in with a lot of pain and tension from work, especially in my hands due to carpal tunnel syndrome. I explained my situation and Jasmine was absolutely incredible! She was so attentive, professional, and really took the time to focus on what my body needed. I felt so much relief and relaxation after my session. Such an amazing experience! I can’t recommend Jasmine enough. I’ll definitely be coming back! ✨

Response from the owner · a week ago

Dear Khristbel Suazo, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with Jasmine. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Sajida MohammadLocal Guide · 64 reviewsTotal number of Google reviews Sajida has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I visited during my vacation and had a wonderful spa experience. My aesthetician, Lilly, gave me an amazing body scrub made with all-natural ingredients. She was gentle, attentive, and clearly skilled at what she does. I left feeling completely pampered, refreshed, and renewed, with skin softer than it's been in years. If you're looking for a peaceful place to unwind, I highly recommend this spa. Ask for Lilly!

Response from the owner · a week ago

Dear Sajida Mohammad, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with Lily. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

CherylLocal Guide · 54 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really didn't know what to expect when I walked in, but the environment was clean and relaxing. Max clearly knows what he's doing and I appreciate that he guided me towards a different type of massage based on my tension points. I would recommend this place in general but Max in particular.

Response from the owner · a week ago

Dear Cheryl, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with Max. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Ivan CuevasLocal Guide · 41 reviewsTotal number of Google reviews Ivan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time visitor. Me and my wife had a couple massage. She went with a deep tissue I went with a light Swedish massage. Rose did it perfect. She hit the right pressure and coming out of an Ankle replacement on my left foot she was very careful not to touch around the surgery area. After being on a sitting position for a long period of time this massage was just what I needed. I highly recommend Blossom Thai Massage. Rose will take care of you.

Response from the owner · a week ago

Dear Ivan Cuevas, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with us. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

Julie Hill3 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daisy was amazing. I needed a relaxing Swedish massage and she was perfect!!!

Response from the owner · a week ago

Dear Julie Hill, Thank you so much for your wonderful feedback. We’re thrilled to hear that you had the best massage experience with Daisy. Your satisfaction means a lot to our team. We sincerely appreciate your support and look forward to welcoming you back again soon for another relaxing experience. Thank you for visiting and for not forget to book online next time at : BlossomThaiMassageSD.com 📞 951-615-1965 📍 432 E St, San Diego, CA 92101

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