Pest control service · Mansfield, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 102 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★181 Google reviews · 15 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$125typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers give Blue Line Pest Police a 5/5 rating from 181 reviews, noting that the owner replies to 96% of feedback. Customers frequently praise the company for punctual appointments, clear communication, and reasonable pricing for services like pest spray, mosquito treatment, and removal. Technicians are described as professional and knowledgeable, often addressing specific issues without attempting to upsell unnecessary items. The single low-star review mentioned the caller only requested a price quote and did not use the service.
Google rating: 5.0 out of 5 from 181 reviews (99% five-star).
Reviews on this page: 181 Google reviews (159 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 18, 2026.
Service: Wildlife serving Mansfield, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Line Pest Police - Midlothian: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Line Pest Police - Midlothian: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Line Pest Police - Midlothian: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Line Pest Police - Midlothian: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Line Pest Police - Midlothian: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
181 Google reviews we collected
5.0of 5
5 stars17999%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 159 written reviews
98%praise
Praise31898%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2473%
Reasonable927%
Overpriced00%
Not sure00%
$125+23% vs typical wildlife removal services
Middle half of what 14 customers paid ($110–$149) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8928%
Would recommend6019%
Quality & results5918%
Speed & response5116%
Honesty & trust258%
Price & value227%
Communication175%
What customers talk about
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Travis was very kind to come over so fast last minute.”
“Blue Line Pest Police has definitely earned my business, and I highly recommend them to anyone needing pest or critter removal!”
“Travis can identify every insect, beetle and creature we find, and he knows exactly how to take care of our home so that the critters WANT to stay away.”
“They do a great job taking care of any pest issues at our house.”
“As a bonus, he helped us discover that our patio outlets were not working due to a GFI plug in our garage needing to be reset.”
“Travis arrived in less than 10 minutes, quickly found the critter (a gecko), safely removed it, and even searched the room to make sure there was nothing else.”
“I highly recommend them if you’re looking for fast, reliable pest control!”
“They are affordable and I’ve haven’t had an issues with quarterly treatments.”
“Lexi does a great job with the office communication which I appreciate due to my schedule.”
People customers mention
Travis24 reviews
Lexie11 reviews
Lexi6 reviews
Control5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blue Line Pest Police - Midlothian for 8 kinds of job. Pick one to see what they paid and said.
Abby11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Blue Line Pest in Midlothian was great to work with! They had someone out to my house the very next day, and the entire process was quick, easy, and convenient. The technician was professional, knowledgeable, and made everything hassle-free. I highly recommend them if you’re looking for fast, reliable pest control!
Paid $120–140Great priceRodent extermination
Nana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I would highly recommend this pest control company. Everyone you talk to here are very courteous and professional. The price is very reasonable. Jake came to the house and sprayed inside and out. Even knocked down some wasp nest and threw away a mouse carcass for me. He answered all my questions and took the time to explain everything to me.
Paid $120–140Reasonable priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christopher8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Excellent service. Excellent customer service. I am very pleased with my dealings with this company. I strongly recommend!!!
Paid $100–120Great priceGeneral pest inspection
Kass2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We have used blue line for years, I believe since 2019. Travis and Lexie are fantastic! They are so kind, Lexie always asks how everyone is doing, Travis always takes time to chat with my kids when they have a million things to say (they think he’s just another one of their friends at this point lol!) if they ever…
Paid $100–120Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
CindyLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
We switched from another provider to Blue Line Pest Police a couple of years ago and we couldn't be happier. Travis and Lexi are good and honest people and the service they have provided to us has been superior. You can not go wrong with this company!
MikeLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I’ve been using Blue Line Pest Police for years for my personal house, rental properties and my commercial business. I highly recommend. The most honest and trustworthy person.
Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
Travis at Blue Line Pest did amazing!!! When I woke up in our new house with a new roommate on our ceiling fan, Travis came and took care of him and was able to show me where the access points to the house were and he put traps by those spots. He was quick and professional! I’ve used them for scorpions at my old house so I knew exactly who to call! Thank you to Travis and his wife for being able to get our little problem taken care of so quick!!
Price assessment: Great price
Services: Rodent extermination
Pest type: Rodents
senaida garibaldi2 reviewsiTotal number of Google reviews senaida has written across all businesses on Google Maps, not just this one.
Google Review
⭐⭐⭐⭐⭐ Outstanding service!
I came home tonight to find something moving in the bed, under my sheets and had no idea what it was. After several “24-hour” pest companies didn’t answer, I called Blue Line Pest Police. Travis arrived in less than 10 minutes, quickly found the critter (a gecko), safely removed it, and even searched the room to make sure there was nothing else.
Travis was very kind to come over so fast last minute. That kind of kindness and customer service is rare these days. Blue Line Pest Police has definitely earned my business, and I highly recommend them to anyone needing pest or critter removal!
Price assessment: Great price
Services: General wildlife removal
John Schrank6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Blue Line Pest in Midlothian was great to work with! They had someone out to my house the very next day, and the entire process was quick, easy, and convenient. The technician was professional, knowledgeable, and made everything hassle-free. I highly recommend them if you’re looking for fast, reliable pest control!
Price assessment: Great price
Price: $120–140
Services: Rodent extermination
Michael7 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I appreciate the fact that I was Blue Line did not attempt to upsell me. And also appreciate that Travis was very knowledgeable about his profession. Am happy with the results.
Price assessment: Reasonable price
Services: Termite inspection, General pest inspection
Mike Boyd7 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
We have been using Blue line pest Police for several years now. They do a great job taking care of any pest issues at our house. Every tech is always polite and on time which I appreciate. Nothing more annoying than waiting for someone. I can't say I ever had to wait. Lexi does a great job with the office communication which I appreciate due to my schedule. If your looking for a good, on time reliable pest control company, give then a chance to earn your business because that's what they will do. Thank yall for my pest services.
Price assessment: Great price
Response from the owner · 2 years ago
Thank you from the bottom of our hearts! Testimonials like these are why we strive to provide superior service.
Jake Jackson4 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
I hired Blue Line Pest Police a few years ago when another company treated my yard for fire ants and drove the ants into our house. Travis gave me a same day appointment and mapped out a plan for treatment. I also had them install a mosquito treatment system for my patio last year. Blue Line has since kept my house free of bugs, my yard free of fire ants and I can now enjoy my patio without getting attacked by mosquitoes. This is a great company with excellent customer service!
Price assessment: Reasonable price
Services: General pest inspection, Mosquito extermination, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 3 months ago
Thank you Jake for the many years of trusting us with your pest control services!!
Nana May1 reviewiTotal number of Google reviews Nana has written across all businesses on Google Maps, not just this one.
I would highly recommend this pest control company. Everyone you talk to here are very courteous and professional. The price is very reasonable. Jake came to the house and sprayed inside and out. Even knocked down some wasp nest and threw away a mouse carcass for me. He answered all my questions and took the time to explain everything to me.
Price assessment: Reasonable price
Price: $120–140
Services: Rodent extermination, General pest inspection, Bug & insect extermination
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General pest inspection
Response from the owner · 4 years ago
Thanks Nana! I'm glad Jake was able to get your home squared away. He's definitely a huge asset to our team. Thanks for choosing us as your pest control company!
