iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%99+14Replies to reviews 7%83+5.9Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 28%
4.8★★★★★69 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blue Ox Tree Service of NEPA 4.8 out of 5 based on 69 reviews. Customers frequently praise the company for punctuality, professional communication, and thorough cleanup after tree removal jobs. They also describe the pricing as reasonable and fair for the work performed. However, a small number of low-star reviews criticize the company for overcharging and failing to return phone calls.
Google rating: 4.8 out of 5 from 69 reviews (96% five-star).
Reviews on this page: 69 Google reviews (63 with written comments, 5 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: September 16, 2026.
Service: Tree Removal Service serving Duryea, Pennsylvania.
Data from Google, last updated November 12, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Blue Ox Tree Service of NEPATree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ox Tree Service of NEPA: 88/100 on this factor. Category median: 94.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ox Tree Service of NEPA: 80/100 on this factor. Category median: 94.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ox Tree Service of NEPA: 73/100 on this factor. Category median: 98.B
73
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ox Tree Service of NEPA: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ox Tree Service of NEPA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ox Tree Service of NEPA: 83/100 on this factor. Category median: 69.A
83
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
4.8of 5
5 stars6696%
4 stars00%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
98%praise
Praise16198%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4024%
Speed & response3320%
Would recommend3018%
Price & value2314%
Quality & results1912%
Honesty & trust117%
Communication95%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The price for cutting down two trees was really reasonable, and the crew was incredibly hardworking and friendly!”
“Everything went smoothly and quickly, while maintaining a very tidy workspace.”
“I took two separate days off work, rearranging important meetings, only for Blue Ox to be a no-show both times.”
“I would absolutely use Blue Ox Tree Service again and highly recommend Brandon and his team!”
“They were reasonably priced and I will not only call them for all future needs, they will be my FIRST recommendation to anyone in need!”
“Brandon and his crew did an amazing job for us today.”
“Also reliable since they showed up on date and time arranged.”
“I liked the way they communicated with each other, and the care they took cleaning up when they were done.”
People customers mention
Brandon14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blue Ox Tree Service of NEPA for 3 kinds of job. Pick one to see what they paid and said.
MateuszLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Most professional tree service I have ever seen ! On time ! Constantly in contact and will respond to text messages ! Also reliable since they showed up on date and time arranged. Job was done fast, without issues and it was fully...and I mean fully cleaned up! Not a branch left! Holy smokes !! I was surprised!!! I wish I found Blue Ox earlier !!!
KatarzynaLocal Guide · 62 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Brandon and his crew did an amazing job for us today. Everything went smoothly and quickly, while maintaining a very tidy workspace. The price for cutting down two trees was really reasonable, and the crew was incredibly hardworking and friendly! I highly recommend their services! Thank you!
Reasonable price
Russell7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brandon and the crew at Blue Ox Tree Service did an outstanding job! From start to finish, they were professional, friendly, reliable, and great to work with. They took pride in their work, were respectful of our property, and left everything clean when they were finished. It’s refreshing to work with people who…
kelly4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I have never been so impressed with service from a company as I am with these gentlemen. They came to a property, overgrown for years from illness & death of an owner, with poor access and a precarious tree perched high over a nearby home. They swiftly came in with the most unique equipment, safely removed…
KevinLocal Guide · 93 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This company is the best of the best. They showed up on time, did the job with no bs. Cleaned up after themselves and were gone. I have used 3 companies over 22 years and these guys ruled supreme. I am fair but often hard to please. Blue Ox is the way to go. Pricing is fair and workmanship was awesome. No issues…
JonathanLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Brandon is honest and extremely easy to work with. He arrived on time for my estimate and walked me through the detailed process for taking down a massive 100 ft pine and an 80 ft maple.
His crew is the definition of skilled professionals. They started promptly upon arrival and used state of the art machines to…
Most professional tree service I have ever seen ! On time ! Constantly in contact and will respond to text messages ! Also reliable since they showed up on date and time arranged. Job was done fast, without issues and it was fully...and I mean fully cleaned up! Not a branch left! Holy smokes !! I was surprised!!! I wish I found Blue Ox earlier !!!
Response from the owner · a month ago
Mateusz, thank you so much for the glowing review and for taking the time to share your experience. We are thrilled to hear our team was professional, punctual, communicative, and left the site spotless. Your kind words mean a lot and we are glad you found Blue Ox - we look forward to helping you with any future tree work.
Katarzyna KlubaLocal Guide · 62 reviewsiTotal number of Google reviews Katarzyna has written across all businesses on Google Maps, not just this one.
Brandon and his crew did an amazing job for us today. Everything went smoothly and quickly, while maintaining a very tidy workspace. The price for cutting down two trees was really reasonable, and the crew was incredibly hardworking and friendly! I highly recommend their services! Thank you!
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you so much, Katarzyna! We are thrilled Brandon and the crew made everything smooth, quick, and tidy. We appreciate your kind words about their hard work and friendliness, and your recommendation means a lot. It was a pleasure helping out.
Russell Preno7 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Brandon and the crew at Blue Ox Tree Service did an outstanding job! From start to finish, they were professional, friendly, reliable, and great to work with. They took pride in their work, were respectful of our property, and left everything clean when they were finished. It’s refreshing to work with people who truly care about doing the job right. I would absolutely use Blue Ox Tree Service again and highly recommend Brandon and his team!
Response from the owner · 2 months ago
Thank you, Russell, for the wonderful review. We are thrilled to hear Brandon and the crew provided professional, friendly, and reliable service while taking care of your property and leaving everything clean. Your recommendation means a lot to our team. We look forward to working with you again.
kelly moore4 reviewsiTotal number of Google reviews kelly has written across all businesses on Google Maps, not just this one.
I have never been so impressed with service from a company as I am with these gentlemen. They came to a property, overgrown for years from illness & death of an owner, with poor access and a precarious tree perched high over a nearby home. They swiftly came in with the most unique equipment, safely removed everything and cleaned as they went. They were reasonably priced and I will not only call them for all future needs, they will be my FIRST recommendation to anyone in need! Well done!
Response from the owner · 5 months ago
Thank you, Kelly — we truly appreciate the kind words and your trust in our team. We're glad we could safely handle the overgrown property and precarious tree, use our specialized equipment, and leave the site clean while staying reasonably priced. Your recommendation means a great deal, and we look forward to being your first call for any future needs. If you need anything, just give us a call.
Kevin MarksLocal Guide · 93 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
This company is the best of the best. They showed up on time, did the job with no bs. Cleaned up after themselves and were gone. I have used 3 companies over 22 years and these guys ruled supreme. I am fair but often hard to please. Blue Ox is the way to go. Pricing is fair and workmanship was awesome. No issues what so ever. I would absolutely recommend this outfit. Kevin Narrowsburg N.Y.
Response from the owner · 5 months ago
Kevin, thank you for the fantastic review and for trusting Blue Ox with your work. We’re thrilled our team arrived on time, worked efficiently, left the area clean, and delivered workmanship that impressed you. Your recommendation means a lot, especially coming from someone who’s used multiple companies over the years. If you need anything down the road, please don’t hesitate to reach out.
Jonathan ReillyLocal Guide · 11 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Brandon is honest and extremely easy to work with. He arrived on time for my estimate and walked me through the detailed process for taking down a massive 100 ft pine and an 80 ft maple.
His crew is the definition of skilled professionals. They started promptly upon arrival and used state of the art machines to achieve the desired result. I was impressed with how courteous and thorough they were during the job. They not only made sure to cut up the maple for me so I could split it for firewood, but they also spotlessly cleaned up the working areas near the tree bases.
I absolutely recommend them to anyone looking for tree services, you will not be let down!!
Response from the owner · 5 months ago
Thank you, Jonathan, for the wonderful review. We're thrilled Brandon and the crew delivered prompt, professional service and made the large tree removals safe and clean. We're glad the maple was cut up for your firewood and that the cleanup met your expectations. We appreciate your recommendation and look forward to helping with any future tree needs.
Jeffrey BlockLocal Guide · 24 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Brandon.
Your team was great. Very professional and treated each other with respect. I liked the way they communicated with each other, and the care they took cleaning up when they were done.
Thank you for your service. I will highly recommend your services to others.
Response from the owner · 6 months ago
Jeffrey, thank you so much for the kind words and for recognizing Brandon and the team's professionalism. We're glad their communication and careful cleanup made your experience positive. It means a lot that you'll recommend us to others. We appreciate your trust in our services.
Kim Rosencrans6 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
What a wonderful company Brandon was so professional and answered all my questions and emails, which there were many of His crew was extremely professional.
And treated my property like their own
They cleaned up very well after several trees were taken down.
They worked quickly and efficiently and were Respectful of me and my animals.I couldn't have asked for a better experienced very pleased
Response from the owner · 6 months ago
Thank you so much for the wonderful review, Kim. We're thrilled Brandon and the crew were professional, responsive, and treated your property and animals with care while working quickly and cleaning up thoroughly. We appreciate you trusting us with your trees and are glad you had such a positive experience. Please reach out anytime if we can help with future tree care.
kenlharrison19482 reviewsiTotal number of Google reviews kenlharrison1948 has written across all businesses on Google Maps, not just this one.
The crew showed up at the time scheduled and had all the equipment they needed to do the job requested. Each person on the crew made sure they said hello to me and knew what I was wanting done. They were very professional and polite. I was asked several times if the work was what I wanted. They cleaned up after themselves and the place looked amazing when they left. I was very impressed by how well they worked together and how friendly everyone was to me and my wife. I would highly recommend that anyone looking for tree services should consider using these folks for sure. Very professional, courteous, and expedient with a great end result.
Response from the owner · 6 months ago
Thank you for the wonderful five-star review. We’re delighted the crew arrived on time, communicated clearly, and left your property looking great. I’ll share your kind words with the team, they’ll be thrilled to hear their professionalism and teamwork made such a positive impression. We appreciate the recommendation and look forward to helping you again whenever you need tree services.
Helen Scoblick2 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
I have used Blue Ox many times and as always the work is sheer perfection!!! I highly recommend them. Highly skilled at their work. Very professional employees. Give them a call, you won’t be disappointed.
Response from the owner · 6 months ago
Helen, thank you for your continued trust in Blue Ox and for the wonderful recommendation. We’re thrilled to hear our team’s work consistently meets your expectations and appreciate your kind words about our professionalism and skill. We look forward to serving you again whenever you need us. Your endorsement means a lot to our whole crew.
