Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.139
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 139 Google reviews tagged “A/C system maintenance” · showing 20

Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Blue Ribbon is great! They fixed my AC and it is really cold now! Love them and will only use them going forward!

HVAC system repairA/C system maintenance
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…

Paid $1–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
GeorgetteLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan was prompt and on time, let me know what time to expect him, and answered all my questions. He got the job done efficiently and professionally and I'm happy to call upon Blue Ribbon again in the future!

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This company is totally awesome!!! Professional and have the human element that is missing from a lot of other companies. Our techs -Ron Macy and Juan Cordero were amazing! They are amazing people!!! This company is ethical !! Period!!!! I would totally recommend them to my friends and family. 👍

Great priceA/C system maintenance
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan did a great job! He was friendly, professional, and walked me through everything that he found and recommended after a thoroughly testing our a/c system.

Paid $1–200Great priceA/C system maintenance
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

James did a great job servicing my Air Conditioner, he was very professional. I would like him to be my assigned service technician going forward.

Great priceA/C system maintenance
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an annual AC check. Service was on time, reliable and reasonably priced. I’ve worked with other companies that don’t honor appointments but Blue aRibbon came through and the technician was polite and competent.

Paid $1–200Reasonable priceA/C system maintenance
nicolle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

We have used this company since before Blue Ribbon purchased them. The last few years the customer service has become nearly none existent. For today’s service, I sat waiting during my window of 8-11am. At 11 I called to see about what time the technician would be arriving as I have a doctor’s appointment scheduled…

A/C system maintenance
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joseph was polite, professional, knowledgeable and answered all the concerns we had.

Paid $1–200Reasonable priceA/C system maintenance
Joy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We've used Blue Ribbon for small issues with two separate systems. Their guys are smart, thorough and a pleasure to work with.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Professionalism
JohnLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe was very knowledgeable and helpful, and showed me a new trick with my A/C. Would totally recommend him and his company.

Paid $1–200Reasonable priceA/C system maintenance
Ynot2234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
MichaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The office kept good communication as to their tech availability and appointment timing. Our tech James Salinas arrived at the earliest within his appointment window. James was a great combination of friendly and relatable and yet while professional. His thoroughness in explaining his work and what to expect were…

Paid $1–100Great priceA/C system maintenance
JessicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

John was able to service the house when i wasn't able to be there. He explained what needed to be done and left great reccomendations.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
DamonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This specifically is for John G. at Blue Ribbon. Not sure about the company yet, so far so good. John gave me the facts and technical information behind decisions I needed to make. Taught me that bigger isn't always better with AC units (lots of efficiency changes can be made), how important airflow is vs just…

Reasonable priceA/C system maintenanceA/C system repair
KLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Haiden just finished updating my AC System . Very pleased with his knowledge and recommendations for the comfort in my home. He was caring, efficient and friendly. He suggested I had a UV light for my system and explained the benefits. I agreed to his recommendation and he completed in no time. I’m so glad I chose…

Great priceHVAC system maintenanceA/C system maintenance
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Gale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gerardo Tovar is extremely knowledgeable & professional, and did an excellent job with my AC maintenance and fan motor replacement I highly recommend Gerardo.

Paid $1,000+Reasonable priceA/C system maintenanceA/C system repair
vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

John Grimes was great! He checked our units (inside and outside). Determined what the issue was and immediately fixed the problem. He explained everything that was done and made sure all of our questions were answered. The units are working perfectly. Thank John!!

Paid $200–300Reasonable priceA/C system maintenance+ Value
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ryan, our technician was friendly and knowledgeable. He took care of the problem quickly very happy with the service.

Paid $1–100Great priceA/C system maintenance

Show more a/c system maintenance reviews (119 more) →

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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