How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBlue Ribbon Cooling, Heating, Plumbing, & Electrical
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.
Blue Ribbon Cooling, Heating, Plumbing, & Electrical for a/c system maintenance
Clear ✕All 139 Google reviews tagged “A/C system maintenance” · showing 40
Blue Ribbon is great! They fixed my AC and it is really cold now! Love them and will only use them going forward!
Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…
Ryan was prompt and on time, let me know what time to expect him, and answered all my questions. He got the job done efficiently and professionally and I'm happy to call upon Blue Ribbon again in the future!
This company is totally awesome!!! Professional and have the human element that is missing from a lot of other companies. Our techs -Ron Macy and Juan Cordero were amazing! They are amazing people!!! This company is ethical !! Period!!!! I would totally recommend them to my friends and family. 👍
Ryan did a great job! He was friendly, professional, and walked me through everything that he found and recommended after a thoroughly testing our a/c system.
James did a great job servicing my Air Conditioner, he was very professional. I would like him to be my assigned service technician going forward.
I had an annual AC check. Service was on time, reliable and reasonably priced. I’ve worked with other companies that don’t honor appointments but Blue aRibbon came through and the technician was polite and competent.
We have used this company since before Blue Ribbon purchased them. The last few years the customer service has become nearly none existent. For today’s service, I sat waiting during my window of 8-11am. At 11 I called to see about what time the technician would be arriving as I have a doctor’s appointment scheduled…
Joseph was polite, professional, knowledgeable and answered all the concerns we had.
We've used Blue Ribbon for small issues with two separate systems. Their guys are smart, thorough and a pleasure to work with.
Joe was very knowledgeable and helpful, and showed me a new trick with my A/C. Would totally recommend him and his company.
The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.
The office kept good communication as to their tech availability and appointment timing. Our tech James Salinas arrived at the earliest within his appointment window. James was a great combination of friendly and relatable and yet while professional. His thoroughness in explaining his work and what to expect were…
John was able to service the house when i wasn't able to be there. He explained what needed to be done and left great reccomendations.
This specifically is for John G. at Blue Ribbon. Not sure about the company yet, so far so good. John gave me the facts and technical information behind decisions I needed to make. Taught me that bigger isn't always better with AC units (lots of efficiency changes can be made), how important airflow is vs just…
Haiden just finished updating my AC System . Very pleased with his knowledge and recommendations for the comfort in my home. He was caring, efficient and friendly. He suggested I had a UV light for my system and explained the benefits. I agreed to his recommendation and he completed in no time. I’m so glad I chose…
The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.
Gerardo Tovar is extremely knowledgeable & professional, and did an excellent job with my AC maintenance and fan motor replacement I highly recommend Gerardo.
John Grimes was great! He checked our units (inside and outside). Determined what the issue was and immediately fixed the problem. He explained everything that was done and made sure all of our questions were answered. The units are working perfectly. Thank John!!
Ryan, our technician was friendly and knowledgeable. He took care of the problem quickly very happy with the service.
4/6/26 Gerardo was on time and quickly performed our AC maintenance appointment. We appreciate his expertise and professionalism. 2024 Kelvin was quick to get our 15 year old AC back up and running. We knew it was time for a new one and he gave us some quotes with no pressure at all to buy immediately. Blue Ribbon…
John was awesome! Our AC stopped working so I called Blue Ribbon first and I’m glad I didn’t keep calling around! By far the most cost friendly work we’ve had done on the AC! The whole experience from the initial call to the very quick arrival and fix was 5 star. Our family thanks you all!
Friendly, knowledgeable, and polite service. Did everything I ask for and explained all options. Highly recommend Ryan at Bku Ribbon.
Just want to give a shout out to Michael with Blue Ribbon. Excellent service and great guy! Very satisfied with the job and will recommend Blue Ribbons service. Thank you Blue Ribbom.
Fast, professional, and reasonable prices.
Brandon was great
Raymond S. was a fantastic heater/HVAC professional that answered all of my questions and was straightforward/honest! Will definitely be requesting his services in the future!
Raymond was timely, professional and friendly. Couldn’t be more happy with Blue Ribbon Service!
Always a 5 star experience with Blue Ribbon and we've had them install 2 new units including follow-up regular maintenance. Great company with excellent technicians. Today, Luis went above and beyond. He listened well and addressed all my concerns. He was even relaxed enough to help our anxious pup calm down.…
Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.
Gerade was very professional about his approach to our system maintenance. He was very thorough and has already scheduled a follow-up for a warranted repair that is needed.
Geraldo is the most skilled, dedicated worker I have met in many years of A/C and Heating work at home and work. Beyond top notched flawless technical know-how, Geraldo is a very kind, deeply attentive man who knows how to turn listening into action that meets the needs I have discussed ~ over many many years with…
Great work installing and following up. They are really good in their customer service.
Jonathan was awesome, very cordial and polite not to mention knowledgeable of the situation. He took time to explain everything he did and gave a detailed summary of the new thermostat. We connected on baseball had a great conversation about that. Very professional young man! We will request him again next time we…
Brandon was awesome. We'd been out of hot water for a month, and 2 other companies out. After learning the plumber we were waiting on wouldn't be coming back, we contacted Blue Ribbon. Brandon was out within 2 hours, and had us up and running again. He also gave us some advice on our air conditioning repair that was…
Blue Ribbon always does great work at a fair price. Avi went above and beyond to make sure everything I was having issues with were resolved. Can’t say enough great things about my experiences with Blue Ribbon so far. Memberships pay for themselves many times over as well. Update - John stopped by the day after my…
Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful
We had the pleasure of interacting with two Blue Ribbon technicians in the past four weeks. Alexander performed plumbing services and Gerardo addressed our HVAC maintenance. As we’ve come to expect from Blue Ribbon, from the first call to the service, smooth coordination, updates, information on arrival - all…
Very kind and helpful employee. My AC was running in no time. Thank you for the service.
I don’t appreciate being lied to or treated like a fool. When the Blue Ribbon technician first came to my home on 9/9/2025, it was supposed to be a routine maintenance check. This technician seemed to find more issues than the previous AC tech who visited on 6/20/2025. To be fair, the latest Blue Ribbon tech may…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 164 | $37–$280 |
| HVAC system repair | 156 | $83–$955 |
| A/C system maintenance | 139 | $54–$410 |
| A/C system repair | 89 | $228–$1.1k |
| Toilet repair | 65 | — |
| Install AC | 43 | — |
| Plumbing pipe repair | 40 | $353–$1.2k |
| Plumbing leak detection | 34 | — |
