Blue Ribbon Cooling, Heating, Plumbing, & Electrical
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.
Blue Ribbon Cooling, Heating, Plumbing, & Electrical for a/c system maintenance
Clear ✕All 139 Google reviews tagged “A/C system maintenance” · showing 120
Blue Ribbon is great! They fixed my AC and it is really cold now! Love them and will only use them going forward!
Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…
Ryan was prompt and on time, let me know what time to expect him, and answered all my questions. He got the job done efficiently and professionally and I'm happy to call upon Blue Ribbon again in the future!
This company is totally awesome!!! Professional and have the human element that is missing from a lot of other companies. Our techs -Ron Macy and Juan Cordero were amazing! They are amazing people!!! This company is ethical !! Period!!!! I would totally recommend them to my friends and family. 👍
Ryan did a great job! He was friendly, professional, and walked me through everything that he found and recommended after a thoroughly testing our a/c system.
James did a great job servicing my Air Conditioner, he was very professional. I would like him to be my assigned service technician going forward.
I had an annual AC check. Service was on time, reliable and reasonably priced. I’ve worked with other companies that don’t honor appointments but Blue aRibbon came through and the technician was polite and competent.
We have used this company since before Blue Ribbon purchased them. The last few years the customer service has become nearly none existent. For today’s service, I sat waiting during my window of 8-11am. At 11 I called to see about what time the technician would be arriving as I have a doctor’s appointment scheduled…
Joseph was polite, professional, knowledgeable and answered all the concerns we had.
We've used Blue Ribbon for small issues with two separate systems. Their guys are smart, thorough and a pleasure to work with.
Joe was very knowledgeable and helpful, and showed me a new trick with my A/C. Would totally recommend him and his company.
The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.
The office kept good communication as to their tech availability and appointment timing. Our tech James Salinas arrived at the earliest within his appointment window. James was a great combination of friendly and relatable and yet while professional. His thoroughness in explaining his work and what to expect were…
John was able to service the house when i wasn't able to be there. He explained what needed to be done and left great reccomendations.
This specifically is for John G. at Blue Ribbon. Not sure about the company yet, so far so good. John gave me the facts and technical information behind decisions I needed to make. Taught me that bigger isn't always better with AC units (lots of efficiency changes can be made), how important airflow is vs just…
Haiden just finished updating my AC System . Very pleased with his knowledge and recommendations for the comfort in my home. He was caring, efficient and friendly. He suggested I had a UV light for my system and explained the benefits. I agreed to his recommendation and he completed in no time. I’m so glad I chose…
The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.
Gerardo Tovar is extremely knowledgeable & professional, and did an excellent job with my AC maintenance and fan motor replacement I highly recommend Gerardo.
John Grimes was great! He checked our units (inside and outside). Determined what the issue was and immediately fixed the problem. He explained everything that was done and made sure all of our questions were answered. The units are working perfectly. Thank John!!
Ryan, our technician was friendly and knowledgeable. He took care of the problem quickly very happy with the service.
4/6/26 Gerardo was on time and quickly performed our AC maintenance appointment. We appreciate his expertise and professionalism. 2024 Kelvin was quick to get our 15 year old AC back up and running. We knew it was time for a new one and he gave us some quotes with no pressure at all to buy immediately. Blue Ribbon…
John was awesome! Our AC stopped working so I called Blue Ribbon first and I’m glad I didn’t keep calling around! By far the most cost friendly work we’ve had done on the AC! The whole experience from the initial call to the very quick arrival and fix was 5 star. Our family thanks you all!
Friendly, knowledgeable, and polite service. Did everything I ask for and explained all options. Highly recommend Ryan at Bku Ribbon.
Just want to give a shout out to Michael with Blue Ribbon. Excellent service and great guy! Very satisfied with the job and will recommend Blue Ribbons service. Thank you Blue Ribbom.
Fast, professional, and reasonable prices.
Brandon was great
Raymond S. was a fantastic heater/HVAC professional that answered all of my questions and was straightforward/honest! Will definitely be requesting his services in the future!
Raymond was timely, professional and friendly. Couldn’t be more happy with Blue Ribbon Service!
Always a 5 star experience with Blue Ribbon and we've had them install 2 new units including follow-up regular maintenance. Great company with excellent technicians. Today, Luis went above and beyond. He listened well and addressed all my concerns. He was even relaxed enough to help our anxious pup calm down.…
Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.
Gerade was very professional about his approach to our system maintenance. He was very thorough and has already scheduled a follow-up for a warranted repair that is needed.
Geraldo is the most skilled, dedicated worker I have met in many years of A/C and Heating work at home and work. Beyond top notched flawless technical know-how, Geraldo is a very kind, deeply attentive man who knows how to turn listening into action that meets the needs I have discussed ~ over many many years with…
Great work installing and following up. They are really good in their customer service.
Jonathan was awesome, very cordial and polite not to mention knowledgeable of the situation. He took time to explain everything he did and gave a detailed summary of the new thermostat. We connected on baseball had a great conversation about that. Very professional young man! We will request him again next time we…
Brandon was awesome. We'd been out of hot water for a month, and 2 other companies out. After learning the plumber we were waiting on wouldn't be coming back, we contacted Blue Ribbon. Brandon was out within 2 hours, and had us up and running again. He also gave us some advice on our air conditioning repair that was…
Blue Ribbon always does great work at a fair price. Avi went above and beyond to make sure everything I was having issues with were resolved. Can’t say enough great things about my experiences with Blue Ribbon so far. Memberships pay for themselves many times over as well. Update - John stopped by the day after my…
Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful
We had the pleasure of interacting with two Blue Ribbon technicians in the past four weeks. Alexander performed plumbing services and Gerardo addressed our HVAC maintenance. As we’ve come to expect from Blue Ribbon, from the first call to the service, smooth coordination, updates, information on arrival - all…
Very kind and helpful employee. My AC was running in no time. Thank you for the service.
I don’t appreciate being lied to or treated like a fool. When the Blue Ribbon technician first came to my home on 9/9/2025, it was supposed to be a routine maintenance check. This technician seemed to find more issues than the previous AC tech who visited on 6/20/2025. To be fair, the latest Blue Ribbon tech may…
He gave me a detailed explanation of the leaking that started in the A/C pipes, and, because it was an older house, he kindly explained the many issues and details of what needed to be replaced. He didn't push things too hard, but rather gave me priority and where to contact for the things that needed to be done. He…
Had trouble with my furnace and Blue Ribbon sent to Ryan to repair. He was here five minutes and the problem was fixed. Thanks Ryan, great, pleasant employee.
This company is top notch at what they do. Very professional services received and great communication. They do excellent work.
John Grimes does an outstanding job. Always detailed and explains everything. Thank you. I give him 20 out of 20 starts. Very nice and friendly Tech. Very knowledgeable. I am very pleased. Thanks Mike Keyser.
We had a water leak in the ceiling. I discovered it at midnight and quickly deduced it was the ac. I had pretty much concluded it was clogged drainage line. We called several companies but Blue Ribbon came within a couple of hours. John was very thorough and pointed out something my installer should have done.…
Very knowledgeable and helpful addressing our concerns. Shared information for future support with AC, Electrical, Plumbing, Garbage Disposal and Hot Water Heaters. Filed our 10 year Parts and Labor warranty information from Georgetown AC to Blue Ribbon for future reference.
John was very hard working and honest with answers to my questions. Great attention to detail. On time service and I will highly recommend him and Blue Ribbon.
Blue ribbons technician called and texted before coming out, which doesn’t always happen with other companies. He was on time very professional. It is work kept me involved in the loop and check to make sure I was satisfied with everything that they had done. I would recommend this company to my friends and family
Ryan was very thorough checking my air conditioner unit in the Attic as well as outside and going over with me any issues that he found including pictures that he took of everything so I would be aware of anything that might be an issue later and the current conditions
Very professional. Liked the photos of inspection results.
Manning was very professional and let me know everything he was doing and answered all my questions. I highly recommend Blue Ribbon heating and cooling.
Efrain Borja was on time and thorough. He is friendly, persistent, professional and an expert on HVAC with good recommendations for quality parts.
Blue Ribbon performed annual heating maintenance. The technician, John, was super knowledgeable and thorough. I'm very pleased with my service from Blue Ribbon.
Madison was great providing exceptional service!
Brandon Shields came out to help us with an emergency ac situation where the water drain had clogged up and water was dripping through the ceiling. He did a great job troubleshooting the issue and getting it fixed late on a Friday afternoon. Brandon was polite and answered all our questions. I would definitely recommend him if you have ac issues.
Ahead of schedule. Great service. Friendly.
Ryan was very professional and thorough. He explained everything well and helped us to make informed decisions on how to proceed. We were very pleased.
Very professional
Our Blue Ribbon tech Ryan was on time and courteous. After inspecting our system for a winter heating system tuneup, he did a great job of explaining how our system was performing and offered suggestions for improvements.
They are always so nice, both the people on the phone and the technicians. Highly recommend.
Gerardo performed professional evaluation of my HVAC system. He communicated information clearly. I recommend him & will do business with the company in the future. J Malloy
Ryan explained in detail what he was doing
UPDATE 9/23: The tech I got pushed really hard to sell me stuff I told him I didn't need, he kept calling me "Miss"--just felt weird; he had my name!--and the quoted price for a service went up $100 from the prior year. So I think now they are just one more "OK" company, not anything special. Our system was…
Great company and Daniel did an excellent job. Before he left, he made sure to cover all of our questions and concerns. Love the service.
Outstanding customer service. I was hesitant since they were coming from out of town. I was so pleased with the service
Luis A was a exceptional person with his knowledge of the workplace. I would recommend 5 stars ,so you can be confident in using Blue Ribbon Heat and Cooling
Great experience with my tech, Avery. Highly recommend - from an old Dean’s Shop customer who is very happy with Blue Ribbon
I am specifically referring to Kelvin Cordero. Kelvin worked on my AC unit outside. He replaced the capacitor and worked quickly to get my AC up and running. Kelvin did a great job for us.
Rudy was on time, very professional and took his time explaining what he found and answering our questions.
We love Blue Ribbon - they have kept us cool for 10 years and counting!
Madison , did a great job we are very pleased .
Luis was extremely professional and answered all our questions. He walked us through step by step what needed to happen to keep our unit running in peak condition. I would recommend Luis to anyone.
Ryan did a great job servicing our AC. He explained what he did and suggested what we might need in the future.
Joseph Quirino installed a new AC unit for us. Fast, prompt and ontime. Really helped us out in the heat of the summer!
Very, very Happy with the service tech.
Great service, very thourough, Kenneth was easy to talk to, really nice tech.
Jared Martinez did an EXCELLENT job, as did Blue Ribbon Cooling & Heating in fitting us into their busy schedule with an early AM Cooling System Failure. Jared was very knowledgeable & courteous! Efficient and thorough, explaining all of our options beyond the base level diagnosis and repair. We included several…
Diane in the office called to let me know that Avery was on his way. Avery was punctual, polite and professional. His appearance was neat. Avery took his time carefully inspecting and servicing our Central Air. He explained all parts of our system including ones that might need repair showing me photos of all of our…
Professional, knowledgeable and very helpful. Definitely recommend Luis, Ron, Joseph, Avery & Blue Ribbon!
Tried them for the first time today as my AC was not cooling great. Gerardo Tovar was the tech that was sent out. I must say Excellent Customer Service, Extremely Professional, And took the time to really explain things to me so that I understood what the issue was. Gerardo Tovar made such a good impression on me…
Our technician, Jared, was courteous, confident , thorough, and pleasant. He shared what he was doing, cleaned up after himself and did it with a smile. Come back any time, Jared.
Professional, Polite & thorough service.
Tech(Avery) did a great job. We are very pleased with the quality of the work!
Very nice and answered any questions I had. Would recommend this Technician and Blue Ribbon to my neighbors and family.
Luis performed my A/C maintenance check. He did a great job of it. He was very professional and communicated effectively while he was in my home.
Everyone involved was warm, friendly and courteous. Gerardo, the tech, was respectful, competent and did a thorough job of explaining today’s service. We anticipate his return for the fall check.
Thank goodness I followed the technician around and watched him. I had to remind him about 2 items he failed to remember. One was putting tablets in our over flow pan in the attic. He removed the panel, checked the coils, replaced the panel. I asked him about the tablets, so he had to go back and repeat the process…
Luis was very professional and helpful.
timely, neat service Jonathan really gives it his all
They did an amazing job! I was walked through every step! I will definitely be coming back!
Ron did a great job with the maintenance on our A/C. Seems to be running great now.
Dillon did an excellent job on checking the system for leaks
Very polite and informative.
Great customer service. Professional and friendly technician! Would highly recommend!
John Murray was excellent! He did a full evaluation of our unit and was extremely detail oriented. He took the time to explain things clearly to me too. Very professional and kind. Highly recommend John’s work. The company is very easy to work with.
Very professional and methodical in trouble shooting an issue that he found. He was also right on time....
Overall great experience! Luis was very nice and professional! He was thorough in looking at our unit and giving us the details, and fixing the problem. Thank you so much!
I will always give Ron my business. If you are looking to install a new HVAC system, you need to ask for Ron Macy at Blue Ribbon. I will give my business to Ron no matter what company he works for. He goes above and beyond to take care of his customers. He doesn’t tell you that it’s not his job when there is an…
Installed a new A/C unit. They came 2 days earlier than was planned and am so grateful! Mark was professional, arrived on time and when he left, you didn’t even know he was here! He and his assistant, Alejandro were great! I highly recommend Blue Ribbon A/C to anyone. Their service was great from the initial…
Same day service and repair! Jonathan/service rep was very professional. Definitely recommend.
It's all cool !
Dylan was very Courteous and warmly greeted us. He was most Thorough and checking my request for attic insulation and the near future be replaced. He explained the photos he had taken as to what was occurring. I feel most comfortable with Dylan honest opinion as to what will keep my 5 yrs old system in good…
Blue Ribbon has always gone above and beyond, excellent communication and techs are pleasant and knowledgeable!
I love this company. Professional, on-time, reasonable, extremely thorough and, honest. I always feel confident in their assessments and suggestions , their techs are knowledgeable and take time to explain everything and, I know they are treating my home as they would their own. Highly recommend.
Mr. Brett arrived at the house since the grandchildren were complaining it was hot and fixed the air conditioning. Timely response and friendly as well as wearing a mask. Praise the Lord for excellent customer service.
The repair Technician was top notch. I've been using this company for years and have always been very happy with them.
Johnathan was very respectful and kept us informed as he went. The service comes with photos of readouts of freon levels and capacitors.
Jose Gutierrez was our service representative and he was fantastic. He went above and beyond to ensure that we got our ac unit up and running the same day. He was informative and gave us information every step of the way.
Ron is just awesome well anyone we’ve had come out has been. We’ve nursed along our old system and they helped, we’re never pushy. We are now installing a new system through them. I highly recommend.
Oscar was great. Explained everything he was doing and answered all my questions without hesitation. Very happy with his service and knowledge.
I was very impressed with Mr. Macy's work, very polite, knowledgeable and explained what was done in terms a lay person could understand.
Johnathan was on time at the end of his long day. He was professional, knowledgeable, and did only what needed to be done; not trying to push additional services on me. He was quick and clean. AWESOME experience! GREAT job 👏🏻
Jonathan (service technician) was very professional and kind, keeping us updated and informed on his inspection. We will definitely return for future maintenance and service.
Very professional and informative when i asked what is going on and how the system works
Everything about this experience was awesome! Fixed the issue and didn’t try to oversell me like other companies do. He was honest and explained everything as he did the work. Highly recommend!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 164 | $37–$280 |
| HVAC system repair | 156 | $83–$955 |
| A/C system maintenance | 139 | $54–$410 |
| A/C system repair | 89 | $228–$1.1k |
| Toilet repair | 65 | — |
| Install AC | 43 | — |
| Plumbing pipe repair | 40 | $353–$1.2k |
| Plumbing leak detection | 34 | — |

