Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 89 Google reviews tagged “A/C system repair” · showing 40

T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…

Paid $1–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Vivekanand1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technicians were knowledgeable and patient. They were punctual and ensured that the issue was resolved. Would highly recommend Blue Ribbon for anyone looking to get maintenance or repairs done.

HVAC system repairA/C system repair
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Our technician John is the only one we trust with this type of work. We've known him for years, and his knowledge and skill are beyond compare, as well as his friendliness and ability to clearly explain things. This time he noticed we were still under warranty at the time we called in, even though his visit was…

Paid $1–200Great priceA/C system repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blue Ribbon is my "Go To" AC/Heating company. Ryan is the technician that serviced our system. I receive quick service, communication of when they will arrive and who to expect via text, and reasonable pricing. Very pleased with the HVAC services and will call them now for plumbing services.

Paid $2,000+Reasonable priceA/C system repairHVAC duct & vent repairHVAC duct & vent installation
JoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Joseph Byrd quickly diagnosed my AC problem and got it cooling again!

A/C system repairWater heater repair
Amelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Efrain Borja was fantastic he patiently answered all my questions explain all very well We are truly impressed

A/C system repair+ Professionalism
DamonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This specifically is for John G. at Blue Ribbon. Not sure about the company yet, so far so good. John gave me the facts and technical information behind decisions I needed to make. Taught me that bigger isn't always better with AC units (lots of efficiency changes can be made), how important airflow is vs just…

Reasonable priceA/C system maintenanceA/C system repair
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Gale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Gerardo Tovar is extremely knowledgeable & professional, and did an excellent job with my AC maintenance and fan motor replacement I highly recommend Gerardo.

Paid $1,000+Reasonable priceA/C system maintenanceA/C system repair
Mario13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Just want to give a shout out to Michael with Blue Ribbon. Excellent service and great guy! Very satisfied with the job and will recommend Blue Ribbons service. Thank you Blue Ribbom.

A/C system maintenanceA/C system repair
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Lennox warranty issue with compressor- not impressed with Lennox (5 weeks to get a basic replacement compressor ?) however Blue Ribbon did a great job.

Paid $1,000+Reasonable priceHVAC system repairA/C system repair
Pete3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.

HVAC system repairHVAC system maintenanceA/C system maintenance
Kurt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very. Professional!!!ok

Great priceHVAC system maintenanceA/C system repairInstallation
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience with Blue Ribbon for HVAC services. John was excellent all the way from initial assessment to repair completion. He was informative, efficient, and kind. Got our AC back up and running quickly. We’ll definitely be using Blue Ribbon for future service needs.

Reasonable priceA/C system repair
LauraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful

Paid $1–100Great priceHVAC system repairA/C system maintenanceA/C system repair
MargaretLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our A/C went out sometime on Wednesday. My husband called Blue Ribbon on Thursday. They sent Ryan out on Friday. Ryan was able to get our A/C up and running to keep us comfortable over the weekend until the installation crew arrived on Monday. Installation went great. Ryan came back out on Tuesday and fine tuned and…

Paid $1,000+Reasonable priceHVAC system repairA/C system repairHeating system installation
Debra13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Luis did a great job. He took a look at my AC unit and explained the issue and fixed it. He asked if I had further questions and answered all of them. He also advised me on the other services you guys offer.

Paid $200–300Reasonable priceDrain cleaningA/C system repair
ChristopherLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don’t appreciate being lied to or treated like a fool. When the Blue Ribbon technician first came to my home on 9/9/2025, it was supposed to be a routine maintenance check. This technician seemed to find more issues than the previous AC tech who visited on 6/20/2025. To be fair, the latest Blue Ribbon tech may…

Customer photo from Christopher's reviewCustomer photo from Christopher's review
Paid $800–900OverpricedHVAC system maintenanceA/C system maintenanceHeating system repair
Eddy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great work got my AC units running withing 2 hours!

A/C system repair
Joel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed my A/C unit repaired as soon as possible as I was showing my house to sell . John showed up within two hours of calling. He checked the system thoroughly before he informed me of what the problem was. While he couldn’t fix it on the spot he assured me that they would return in a couple of days with a new…

A/C system repair
Bronson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is top notch at what they do. Very professional services received and great communication. They do excellent work.

Paid $1–100Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a water leak in the ceiling. I discovered it at midnight and quickly deduced it was the ac. I had pretty much concluded it was clogged drainage line. We called several companies but Blue Ribbon came within a couple of hours. John was very thorough and pointed out something my installer should have done.…

Paid $500–600Reasonable priceA/C system maintenanceA/C system repair
AnitaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendly, respectful and informative. Polite

Paid $100–200Not sureHVAC system maintenanceA/C system repair+ Value
Sharon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Madison was great! Explained everything thoroughly. Would like to get receipt via email as well as future service estimate.

A/C system repair
Elvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan came today for an a/c outage repair that involved more than initially expected. He debugged thoroughly until an intermittent short in a wire on the outside unit was found beneath the fan motor. Once fixed, a/c worked perfectly. Excellent troubleshooting!!! Thx, Ryan.

Great priceA/C system repair
JessicaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Raymond was the best. He have me all my options, was fine with my choice and I had a in minutes. Price was average and worth every penny. Thank you Raymond for your kindness and expertise.

A/C system repair
Kathy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was very thorough checking my air conditioner unit in the Attic as well as outside and going over with me any issues that he found including pictures that he took of everything so I would be aware of anything that might be an issue later and the current conditions

HVAC system maintenanceA/C system maintenanceA/C system repair
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clear explanation of my system’s issue and the options to fix it.

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I love Joe, he is professional and trustworthy. I don’t want anyone else coming to work on my A/C. It’s important to me to have someone I trust and respect to meet my family’s needs.

A/C system repair+ Responsiveness+ Professionalism
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Geraldo was very professional and friendly

A/C system repair+ Responsiveness+ Punctuality+ Quality
Rocky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding work. Answered all questions. Excellent cleanup. Highly recommend.

A/C system repairInstall AC
StephenLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.

HVAC system repairA/C system repairHVAC duct & vent installation
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Gerardo is very professional. He explained everything he did in language I could understand. The emergency heat had not been installed when you put in the new unit this past summer. He even came back 2 days after installing it to make sure it was working okay.

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Professionalism
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and answered all my questions.

InstallationA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Luis was great! Professional. Respectful. Explained things well and followed up.

HVAC system maintenanceA/C system repair+ Responsiveness+ Value
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our Blue Ribbon tech Ryan was on time and courteous. After inspecting our system for a winter heating system tuneup, he did a great job of explaining how our system was performing and offered suggestions for improvements.

A/C system maintenanceA/C system repair+ Responsiveness+ Quality+ Value
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luis came out today to install a blower motor for my ac unit. He was courteous, fast and efficient. I would recommend Blue Ribbon to others who are looking for fast response and efficient ac repair. Dispatch (Dianne) was able to answer all questions in a very professional manner.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
Sandy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Luis was excellent in installing the new coil in our kitchen five ton unit! He had a great attitude about the installation in-spite of the trip he had to make to get the correct size coil! And Efrin was amazing as his trustworthy sidekick! Thank you Blue Ribbon Heating and Air for your fabulous service!!!

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
StanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

Install ACA/C system repair+ Professionalism
JoeLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Ryan A. He explained what the issue was in a way that I could understand, suggested what should be done and why, and then quickly fixed the issue. He then showed me the outcome of the changes which looked good.

A/C system repair+ Quality+ Professionalism

Show more a/c system repair reviews (49 more) →

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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