Blue Ribbon Cooling, Heating, Plumbing, & Electrical
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.
Blue Ribbon Cooling, Heating, Plumbing, & Electrical for a/c system repair
Clear ✕All 89 Google reviews tagged “A/C system repair” · showing 80
Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…
Technicians were knowledgeable and patient. They were punctual and ensured that the issue was resolved. Would highly recommend Blue Ribbon for anyone looking to get maintenance or repairs done.
Our technician John is the only one we trust with this type of work. We've known him for years, and his knowledge and skill are beyond compare, as well as his friendliness and ability to clearly explain things. This time he noticed we were still under warranty at the time we called in, even though his visit was…
Blue Ribbon is my "Go To" AC/Heating company. Ryan is the technician that serviced our system. I receive quick service, communication of when they will arrive and who to expect via text, and reasonable pricing. Very pleased with the HVAC services and will call them now for plumbing services.
Joseph Byrd quickly diagnosed my AC problem and got it cooling again!
Efrain Borja was fantastic he patiently answered all my questions explain all very well We are truly impressed
This specifically is for John G. at Blue Ribbon. Not sure about the company yet, so far so good. John gave me the facts and technical information behind decisions I needed to make. Taught me that bigger isn't always better with AC units (lots of efficiency changes can be made), how important airflow is vs just…
The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.
Gerardo Tovar is extremely knowledgeable & professional, and did an excellent job with my AC maintenance and fan motor replacement I highly recommend Gerardo.
Just want to give a shout out to Michael with Blue Ribbon. Excellent service and great guy! Very satisfied with the job and will recommend Blue Ribbons service. Thank you Blue Ribbom.
Lennox warranty issue with compressor- not impressed with Lennox (5 weeks to get a basic replacement compressor ?) however Blue Ribbon did a great job.
Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.
Very. Professional!!!ok
We had a great experience with Blue Ribbon for HVAC services. John was excellent all the way from initial assessment to repair completion. He was informative, efficient, and kind. Got our AC back up and running quickly. We’ll definitely be using Blue Ribbon for future service needs.
Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful
Our A/C went out sometime on Wednesday. My husband called Blue Ribbon on Thursday. They sent Ryan out on Friday. Ryan was able to get our A/C up and running to keep us comfortable over the weekend until the installation crew arrived on Monday. Installation went great. Ryan came back out on Tuesday and fine tuned and…
Luis did a great job. He took a look at my AC unit and explained the issue and fixed it. He asked if I had further questions and answered all of them. He also advised me on the other services you guys offer.
I don’t appreciate being lied to or treated like a fool. When the Blue Ribbon technician first came to my home on 9/9/2025, it was supposed to be a routine maintenance check. This technician seemed to find more issues than the previous AC tech who visited on 6/20/2025. To be fair, the latest Blue Ribbon tech may…
great work got my AC units running withing 2 hours!
I needed my A/C unit repaired as soon as possible as I was showing my house to sell . John showed up within two hours of calling. He checked the system thoroughly before he informed me of what the problem was. While he couldn’t fix it on the spot he assured me that they would return in a couple of days with a new…
This company is top notch at what they do. Very professional services received and great communication. They do excellent work.
We had a water leak in the ceiling. I discovered it at midnight and quickly deduced it was the ac. I had pretty much concluded it was clogged drainage line. We called several companies but Blue Ribbon came within a couple of hours. John was very thorough and pointed out something my installer should have done.…
Friendly, respectful and informative. Polite
Madison was great! Explained everything thoroughly. Would like to get receipt via email as well as future service estimate.
Ryan came today for an a/c outage repair that involved more than initially expected. He debugged thoroughly until an intermittent short in a wire on the outside unit was found beneath the fan motor. Once fixed, a/c worked perfectly. Excellent troubleshooting!!! Thx, Ryan.
Raymond was the best. He have me all my options, was fine with my choice and I had a in minutes. Price was average and worth every penny. Thank you Raymond for your kindness and expertise.
Ryan was very thorough checking my air conditioner unit in the Attic as well as outside and going over with me any issues that he found including pictures that he took of everything so I would be aware of anything that might be an issue later and the current conditions
Clear explanation of my system’s issue and the options to fix it.
I love Joe, he is professional and trustworthy. I don’t want anyone else coming to work on my A/C. It’s important to me to have someone I trust and respect to meet my family’s needs.
Geraldo was very professional and friendly
Outstanding work. Answered all questions. Excellent cleanup. Highly recommend.
I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.
Gerardo is very professional. He explained everything he did in language I could understand. The emergency heat had not been installed when you put in the new unit this past summer. He even came back 2 days after installing it to make sure it was working okay.
Very professional and answered all my questions.
Luis was great! Professional. Respectful. Explained things well and followed up.
Our Blue Ribbon tech Ryan was on time and courteous. After inspecting our system for a winter heating system tuneup, he did a great job of explaining how our system was performing and offered suggestions for improvements.
Luis came out today to install a blower motor for my ac unit. He was courteous, fast and efficient. I would recommend Blue Ribbon to others who are looking for fast response and efficient ac repair. Dispatch (Dianne) was able to answer all questions in a very professional manner.
Luis was excellent in installing the new coil in our kitchen five ton unit! He had a great attitude about the installation in-spite of the trip he had to make to get the correct size coil! And Efrin was amazing as his trustworthy sidekick! Thank you Blue Ribbon Heating and Air for your fabulous service!!!
Great service!
Great experience with Ryan A. He explained what the issue was in a way that I could understand, suggested what should be done and why, and then quickly fixed the issue. He then showed me the outcome of the changes which looked good.
Responsive, cooperative, good problem solving
Great experience with my tech, Avery. Highly recommend - from an old Dean’s Shop customer who is very happy with Blue Ribbon
Representative, Rudy F., was extremely rude while handing matters with my 80 year old aunt. He arrived hours past the scheduled window, processed an unauthorized payment after I left detailed instructions, very unprofessional, and without reason confrontational. I am a real estate agent, not only will I NEVER use…
First time we have used Blue Ribbon Cooling and Heating, and we were very happy with their customer service and overall quality. Our technician, Matt Lewis, was professional, courteous, and answered our questions. Blue Ribbon was very booked up during the recent heat wave, and they worked us in on a cancellation.…
We love Blue Ribbon - they have kept us cool for 10 years and counting!
Madison Lewis worked very hard on getting my AC unit to work again. He was respectful and professional in his mannerism. Very knowledgeable; he communicated with his boss for guidance throughout the repair.
Luis was extremely professional and answered all our questions. He walked us through step by step what needed to happen to keep our unit running in peak condition. I would recommend Luis to anyone.
This company is awesome, they have NEVER failed us, always on time, courteous and professional!!
Ryan was polite, efficient and very knowledgeable. Definitely a “cool” guy.
Excellent job. Above and beyond expectations.
Jared Martinez did an EXCELLENT job, as did Blue Ribbon Cooling & Heating in fitting us into their busy schedule with an early AM Cooling System Failure. Jared was very knowledgeable & courteous! Efficient and thorough, explaining all of our options beyond the base level diagnosis and repair. We included several…
Jared was very professional and courteous. I will definitely keep using blue ribbon.
One of my AC systems has not been used for several years. I tried to run it yesterday but I failed to run caused by low pressure. I tried hard to get 24/7 service provider to fix it last evening as the enants would move in today must have AC work normally, but it seemed it's not small issue to fix right away. So I…
Ryan Quickly and courteously diagnosed the issue giving us multiple options and an honest opinion about what was necessary and what were good to haves. Turn around for parts was very quick - we had an oem motor need. Will use again!
Professional, knowledgeable and very helpful. Definitely recommend Luis, Ron, Joseph, Avery & Blue Ribbon!
Kenneth was professional, got our ac working well quickly and explained everything he was doing, reasons for and even took photos for us to see the problems
Our technician, Jared, was courteous, confident , thorough, and pleasant. He shared what he was doing, cleaned up after himself and did it with a smile. Come back any time, Jared.
Luis was very professional and helpful.
Jared Martinez was on time & was professional, polite & exceedingly knowledgeable on my AC system - very conscientious employee - was in communication with his office for a complicated problem with AC unit. Very thankful for his work ethics.
Very responsive, good communication, on time, and professional.
I am an IT director for a small college in Bastrop. We needed HVAC work done on two units that had gone bad. I called around to 5 local firms to get multiple quotes. 3 companies came out. two of them gave me quotes on the work. One of them took 7 weeks to get a quote to me. I have also had repair work done on units…
I'm very happy with the service I received from tech Ron at blue ribbon. He did a very thorough diagnosis of my ac system, and was very honest to let me know it was only a blown fuse that caused my ac to stop working. He explained why it probably blew and what to fix to keep it from happening again. He was also…
Dylan, John, and Luis were awesome. They came, they did everything that needed to be done to the unit to get it running. They were here with in 4 hours of calling. I can not ask for anymore.
I will always give Ron my business. If you are looking to install a new HVAC system, you need to ask for Ron Macy at Blue Ribbon. I will give my business to Ron no matter what company he works for. He goes above and beyond to take care of his customers. He doesn’t tell you that it’s not his job when there is an…
James Walker is Great, knowledgeable and Honest.
I love this company. Professional, on-time, reasonable, extremely thorough and, honest. I always feel confident in their assessments and suggestions , their techs are knowledgeable and take time to explain everything and, I know they are treating my home as they would their own. Highly recommend.
Blue Ribbon did a great job repairing our older system. Ron Macy is an amazing technician. He’s professional and personable and explains all of the options thoroughly. We will definitely use Blue Ribbon in the future if we have other A/C needs.
I was very impressed by Mr. Macy’s professionalism and patience. He answered my many questions in an easy to understand way and was very respectful through the whole process. I would highly recommend this company.
Jonathan was very friendly and knowledgeable! He got our system back up and running when we needed it most. Highly recommend their services.
Jose Gutierrez was our service representative and he was fantastic. He went above and beyond to ensure that we got our ac unit up and running the same day. He was informative and gave us information every step of the way.
Ron is just awesome well anyone we’ve had come out has been. We’ve nursed along our old system and they helped, we’re never pushy. We are now installing a new system through them. I highly recommend.
Best of the best! Haven't seen customer service like this in a long time. Brett is informative and well skilled in his trade, thank you! We will be repeat customers for sure :)
Same day service, AC back blowing cold in no time. Very professional and reasonably priced.
Johnathan was on time at the end of his long day. He was professional, knowledgeable, and did only what needed to be done; not trying to push additional services on me. He was quick and clean. AWESOME experience! GREAT job 👏🏻
Exceptionally well run company - called on the weekend and a technician was on site Monday morning, as scheduled. Mr. Ferguson identified the problem, showed me utilizing some amazing state-of-the-art technology coupled with his tablet, discussed 3 options for repair and then completed the repairs quickly and…
Great job fixing the AC. And explaining what was wrong, and how he was going to fix the problem. Was able to get it fixed before I had to go back to work. I will definitely use this company again.
Very professional people! From calling the company to getting a tech out to my house the process was seamless and very comprehensive. The techs do not act condescending in the slightest and were great at talking in layman’s terms without making me feel dumb!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 164 | $37–$280 |
| HVAC system repair | 156 | $83–$955 |
| A/C system maintenance | 139 | $54–$410 |
| A/C system repair | 89 | $228–$1.1k |
| Toilet repair | 65 | — |
| Install AC | 43 | — |
| Plumbing pipe repair | 40 | $353–$1.2k |
| Plumbing leak detection | 34 | — |

