Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.167
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$280
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 167 Google reviews tagged “HVAC system maintenance” · showing 40

T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…

Paid $1–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
GeorgetteLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan was prompt and on time, let me know what time to expect him, and answered all my questions. He got the job done efficiently and professionally and I'm happy to call upon Blue Ribbon again in the future!

Paid $1–200Reasonable priceHVAC system maintenanceA/C system maintenance
Calvin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

HVAC breaker tripped during the summer heat. Ryan was able to identify the issue and saw additional discrepancies from previous company used to repair our unit. He was very thorough over the phone and provided detailed summary of his work. Appreciate his feedback and recommendation. Decided to install the start up…

Paid $600–800Reasonable priceHVAC system repairHVAC system maintenance
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service!

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenancePlumbing pipe repair
Joy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We've used Blue Ribbon for small issues with two separate systems. Their guys are smart, thorough and a pleasure to work with.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Professionalism
RichardLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He gave me confidence that he knew what he was doing and that I could rest easy knowing it was done right. Great guy!

Paid $1–200Reasonable priceHVAC system maintenance
Ynot2234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
JessicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

John was able to service the house when i wasn't able to be there. He explained what needed to be done and left great reccomendations.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ryan totally came through for us. Thank you to Heather on the phone and Ryan for getting out AC back working on 100 degree day.

Reasonable priceHVAC system repairHVAC system maintenance
KLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Haiden just finished updating my AC System . Very pleased with his knowledge and recommendations for the comfort in my home. He was caring, efficient and friendly. He suggested I had a UV light for my system and explained the benefits. I agreed to his recommendation and he completed in no time. I’m so glad I chose…

Great priceHVAC system maintenanceA/C system maintenance
Pam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Miranda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always great service and kudos to Mike and Mark and Gerardo for working quietly and efficiently. Thank you.

Paid $1,200–1,400HVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everything turned out great despite the dreaded dead hvac issue. John and the team were all super helpful, prompt, and efficient. Definitely recommend Blue Ribbon.

HVAC system repairHVAC system maintenanceInstallation
ScottK63Local Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got a Spring inspection and tune up of our AC unit. Gerardo did a great job of going over everything with me, including explaining what he did and showing me several pictures of things that he'd taken on the way, displayed on a nice sized tablet he had with him so you could see the pictures clearly.

Paid $1–100Reasonable priceHVAC system maintenance
DonnaLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Raymond was a great technician! Provided an ETA so I could plan accordingly for his arrival, very personable, very knowledgeable, and took the time to show me different things about my system.

Paid $100–200HVAC system maintenance
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ryan did a great job of explaining everything required to make our two AC units run as efficiently as possible.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
KenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our service tech, Ryan, was very polite and professional. He made sure everything was in working order and gave our HVAC system a clean bill of health.

Paid $1–100Great priceHVAC system maintenance
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Luis was fantastic! Thanks for sending him!

Paid $1–100Great priceHVAC system maintenance
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ryan did our regular HVAC service today - great job! Excellent service - on time and as quoted. Even swept up and left the house cleaner than before the ducts were cleaned. Had UV filter installed at reasonable cost. Great service by John Grimes, Michael V, et al

Great priceHVAC system maintenanceHVAC duct & vent repairService not listed
ShadLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast, professional, and reasonable prices.

HVAC system repairHVAC system maintenanceA/C system maintenance
Guillermo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Brandon was great

Paid $1–100Reasonable priceA/C system maintenance
CharlotteLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I've used the company under a different name for several years but while the name has changed the quality of service has not. I would highly recommend them always!

Paid $100–200Great priceInstall thermostatInstallationHeating system repair+ Punctuality+ Quality+ Professionalism
MatthewLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Raymond S. was a fantastic heater/HVAC professional that answered all of my questions and was straightforward/honest! Will definitely be requesting his services in the future!

Paid $1–100A/C system maintenance+ Responsiveness+ Punctuality+ Quality
lilia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gerardo is clearly extremely knowledgeable, friendly, and thorough with his work.

HVAC system maintenance
V'Niese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always a 5 star experience with Blue Ribbon and we've had them install 2 new units including follow-up regular maintenance. Great company with excellent technicians. Today, Luis went above and beyond. He listened well and addressed all my concerns. He was even relaxed enough to help our anxious pup calm down.…

Paid $100–200Great priceHVAC system maintenanceA/C system maintenance
Pete3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.

HVAC system repairHVAC system maintenanceA/C system maintenance
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Technician Ryan was pleasant to work with and knowledgeable. I appreciate him getting us scheduled in with work needed before the Thanksgiving Holiday. Thx 😊

Paid $900–1,000Reasonable priceHVAC system maintenance
Jack15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Gerade was very professional about his approach to our system maintenance. He was very thorough and has already scheduled a follow-up for a warranted repair that is needed.

HVAC system maintenanceA/C system maintenance
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Another positive experience with Blue Ribbon Cooling & Heating. Gerardo Tovar’s cordial manner and competent, professional expertise is exactly what we've come to expect with Blue Ribbon Cooling & Heating Jim McNamara

Paid $1–100Reasonable priceHVAC system maintenance
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always on time with calls from the main office to keep you updated on arrival time. Very courteous staff and repair techs.

Paid $200–300Reasonable priceHVAC system repairHVAC system maintenanceInstall thermostat+ Punctuality+ Quality+ Professionalism
BeverlyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

After the company asking me to reschedule because several technicians were out, the company was able to send someone the same day, even though my maintenance needs weren’t urgent. I was pleased with the results and the professionalism and courtesy of John Grimes. I’ll be glad to have Blue Ribbon to call when there’s an emergency!

Reasonable priceHVAC system maintenanceInstallation
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

On time , professional service!

HVAC system maintenance
RichLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Geraldo is the most skilled, dedicated worker I have met in many years of A/C and Heating work at home and work. Beyond top notched flawless technical know-how, Geraldo is a very kind, deeply attentive man who knows how to turn listening into action that meets the needs I have discussed ~ over many many years with…

HVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Jo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent. John explained everything in detail help me understand my system better. Did a thorough job. I will call them again.

Paid $100–200Reasonable priceHVAC system maintenance
Kurt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very. Professional!!!ok

Great priceHVAC system maintenanceA/C system repairInstallation
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Raymond was fantastic! He was prompt, professional and honest/candid. He had great perspective, and performed a thorough inspection and maintenance check.

Great priceHVAC system maintenance
Gary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ryan Amador was friendly, professional and efficient.

HVAC system maintenance
Mikael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding service. Professional and willing to go above and beyond. A+. Technician was extremely competent, thorough and helpful.

HVAC system maintenance
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The tech was superb! Informative, knowledgeable and polite, he communicated well. I want him to do all future maintence on my equipment. Stephen Barrett, Captain, USN (Ret.)

Paid $1–100Great priceHVAC system maintenance
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was the upmost professional and thorough in his work performance. He took the time to provide photos of the issues and possible solutions.

HVAC system repairHVAC system maintenance

Show more HVAC system maintenance reviews (127 more) →

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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