How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREBlue Ribbon Cooling, Heating, Plumbing, & Electrical
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.
Blue Ribbon Cooling, Heating, Plumbing, & Electrical for HVAC system repair
Clear ✕All 156 Google reviews tagged “HVAC system repair” · showing 40
Prompt, friendly service- very understanding that I have to have council approval for payment. Ummm, and Raymond rocked!
Awesome experience. Madison is the best period.
Blue Ribbon is great! They fixed my AC and it is really cold now! Love them and will only use them going forward!
Bought and had them install a new mini-split a/c unit. Had it for 3 days and 3 service calls, so far. The management won't even return calls.
John with Blue Ribbon Cooling and Heating did a great job in repairing my AC and identifying potential future issues which he corrected. I will be using Blue Ribbon for all my cooling and heating needs because of the quality of work performed, service and professionalism which is hard to find. I highly recommend Blue Ribbon.
Honest, informative, and professional. Ryan resolved the issue quickly and efficiently. Thank you!
Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what…
HVAC breaker tripped during the summer heat. Ryan was able to identify the issue and saw additional discrepancies from previous company used to repair our unit. He was very thorough over the phone and provided detailed summary of his work. Appreciate his feedback and recommendation. Decided to install the start up…
Technicians were knowledgeable and patient. They were punctual and ensured that the issue was resolved. Would highly recommend Blue Ribbon for anyone looking to get maintenance or repairs done.
Excellent service!
Absolutely the worst. Did an install on the house in Round Rock and the vent in the attic cane apart in 2 weeks. Bought the priority service and still they tell me they can’t come out to fix THEIR install for a week…Have to bring in another outfit to fix Blue Ribbons screw up. Cancelled the priority service and…
Very knowledgeable. Quick diagnosis and repair.
Quality work friendly people. they have personnel that are very responsive on commercial roof top units. I suggest asking for John, just don't use him when I need him!
The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.
Raymond is very helpful! His knowledge and work is amazing.
Ryan totally came through for us. Thank you to Heather on the phone and Ryan for getting out AC back working on 100 degree day.
Joe Byrd serviced my air conditioning unit today. He was timely, professional and very pleasant to work with! I appreciated his service. Kathleen Thornton
Blue ribbon and Kelvin were able to get it system functioning without a repair. We look forward to working with them when we have saved up for a new system. Update-We went ahead for the new system which has been good so far. We were concerned about temp difference between up/down stairs so asked them to come check…
I had very positive experiences with James who helped repair a bad squirrel cage separation. James’s knowledge and experience are deep and comprehensive. I do not have a problem to make use of his skills in next project.
The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.
Always great service and kudos to Mike and Mark and Gerardo for working quietly and efficiently. Thank you.
Frank was very profesional, and did a great job. 5 stars
Everything turned out great despite the dreaded dead hvac issue. John and the team were all super helpful, prompt, and efficient. Definitely recommend Blue Ribbon.
Ryan arrived within 24 hours of my request for help with a unit that was no longer cooling after a tremendous lightning storm. He immediately identified the problem, located the replacement part at a local vendor and installed it….all in the same afternoon. Ryan, thanks for taking such good care of my unit for all these years.
Ryan did a great job of explaining everything required to make our two AC units run as efficiently as possible.
John did a great today. Pouring down rain & he was out in it trying to clean out the AC drain line. Unfortunately it will have to be replaced.
Blue Ribbon tech as very professional with our annual service and had some great recommendations! We’ve used Awesome Air for years and loved working with Mark and Patti. They’ve sold their business to Blue Ribbon so they can enjoy a well deserved retirement. So Blue Ribbon has some big shoes to fill and Geraldo appears to be up to the task. Thanks!
Fast, professional, and reasonable prices.
Lennox warranty issue with compressor- not impressed with Lennox (5 weeks to get a basic replacement compressor ?) however Blue Ribbon did a great job.
Gerardo has done an awesome job in diagnosing and fixing my Trane heat pump. He is very cordial, knowledgeable and professional. Thank you for the great services!
Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.
Michael and the other associate did an amazing job, they explained how they were going to install the new AC system, great customer service and they answered all my questions! They did a great job over all!
Highly recommend! Came quickly. Service tech was able to climb to service hard to reach unit.
Always on time with calls from the main office to keep you updated on arrival time. Very courteous staff and repair techs.
Mark from Blue Ribbon was professional, courteous and skilled at fixing my furnace and air conditioner. It works perfectly. Thank you.
I called blue ribbon on a Sunday, John came out that same day. John was professional, nice and took care of our air conditioning problem right away! Excellent customer service. We will definitely use blue ribbon again!
Amazing job by Manny and his helper!
John was very knowledgeable and friendly. He explained our options clearly.
Blue Ribbon always does great work at a fair price. Avi went above and beyond to make sure everything I was having issues with were resolved. Can’t say enough great things about my experiences with Blue Ribbon so far. Memberships pay for themselves many times over as well. Update - John stopped by the day after my…
Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 164 | $37–$280 |
| HVAC system repair | 156 | $83–$955 |
| A/C system maintenance | 139 | $54–$410 |
| A/C system repair | 89 | $228–$1.1k |
| Toilet repair | 65 | — |
| Install AC | 43 | — |
| Plumbing pipe repair | 40 | $353–$1.2k |
| Plumbing leak detection | 34 | — |
