Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Prompt, friendly service- very understanding that I have to have council approval for payment. Ummm, and Raymond rocked!

Awesome experience. Madison is the best period.

Blue Ribbon is great! They fixed my AC and it is really cold now! Love them and will only use them going forward!

Bought and had them install a new mini-split a/c unit. Had it for 3 days and 3 service calls, so far. The management won't even return calls.

John with Blue Ribbon Cooling and Heating did a great job in repairing my AC and identifying potential future issues which he corrected. I will be using Blue Ribbon for all my cooling and heating needs because of the quality of work performed, service and professionalism which is hard to find. I highly recommend Blue Ribbon.

Honest, informative, and professional. Ryan resolved the issue quickly and efficiently. Thank you!

Tech Madison came out to replace one of the control boards in my unit after being without air for over a week- this gentleman was very patient. Informative took his time to ensure that after the installation was completed that the unit is working properly. He is also took the time out to give recommendations on what… Read full review

HVAC breaker tripped during the summer heat. Ryan was able to identify the issue and saw additional discrepancies from previous company used to repair our unit. He was very thorough over the phone and provided detailed summary of his work. Appreciate his feedback and recommendation. Decided to install the start up… Read full review

Technicians were knowledgeable and patient. They were punctual and ensured that the issue was resolved. Would highly recommend Blue Ribbon for anyone looking to get maintenance or repairs done.

Excellent service!

Absolutely the worst. Did an install on the house in Round Rock and the vent in the attic cane apart in 2 weeks. Bought the priority service and still they tell me they can’t come out to fix THEIR install for a week…Have to bring in another outfit to fix Blue Ribbons screw up. Cancelled the priority service and… Read full review

Very knowledgeable. Quick diagnosis and repair.

Quality work friendly people. they have personnel that are very responsive on commercial roof top units. I suggest asking for John, just don't use him when I need him!

The entire experience was fantastic. From initial contact through estimates, service and follow up. They went above and beyond and I usually do not do reviews.

Raymond is very helpful! His knowledge and work is amazing.

Ryan totally came through for us. Thank you to Heather on the phone and Ryan for getting out AC back working on 100 degree day.

Joe Byrd serviced my air conditioning unit today. He was timely, professional and very pleasant to work with! I appreciated his service. Kathleen Thornton

Blue ribbon and Kelvin were able to get it system functioning without a repair. We look forward to working with them when we have saved up for a new system. Update-We went ahead for the new system which has been good so far. We were concerned about temp difference between up/down stairs so asked them to come check… Read full review

I had very positive experiences with James who helped repair a bad squirrel cage separation. James’s knowledge and experience are deep and comprehensive. I do not have a problem to make use of his skills in next project.

The technician John was very professional and explained everything and showed pictures while checking my HVAC systems. He did a great job.

Always great service and kudos to Mike and Mark and Gerardo for working quietly and efficiently. Thank you.

Frank was very profesional, and did a great job. 5 stars

Everything turned out great despite the dreaded dead hvac issue. John and the team were all super helpful, prompt, and efficient. Definitely recommend Blue Ribbon.

Ryan arrived within 24 hours of my request for help with a unit that was no longer cooling after a tremendous lightning storm. He immediately identified the problem, located the replacement part at a local vendor and installed it….all in the same afternoon. Ryan, thanks for taking such good care of my unit for all these years.

Ryan did a great job of explaining everything required to make our two AC units run as efficiently as possible.

John did a great today. Pouring down rain & he was out in it trying to clean out the AC drain line. Unfortunately it will have to be replaced.

Blue Ribbon tech as very professional with our annual service and had some great recommendations! We’ve used Awesome Air for years and loved working with Mark and Patti. They’ve sold their business to Blue Ribbon so they can enjoy a well deserved retirement. So Blue Ribbon has some big shoes to fill and Geraldo appears to be up to the task. Thanks!

Fast, professional, and reasonable prices.

Lennox warranty issue with compressor- not impressed with Lennox (5 weeks to get a basic replacement compressor ?) however Blue Ribbon did a great job.

Gerardo has done an awesome job in diagnosing and fixing my Trane heat pump. He is very cordial, knowledgeable and professional. Thank you for the great services!

Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.

Michael and the other associate did an amazing job, they explained how they were going to install the new AC system, great customer service and they answered all my questions! They did a great job over all!

Highly recommend! Came quickly. Service tech was able to climb to service hard to reach unit.

Always on time with calls from the main office to keep you updated on arrival time. Very courteous staff and repair techs.

Mark from Blue Ribbon was professional, courteous and skilled at fixing my furnace and air conditioner. It works perfectly. Thank you.

I called blue ribbon on a Sunday, John came out that same day. John was professional, nice and took care of our air conditioning problem right away! Excellent customer service. We will definitely use blue ribbon again!

Amazing job by Manny and his helper!

John was very knowledgeable and friendly. He explained our options clearly.

Blue Ribbon always does great work at a fair price. Avi went above and beyond to make sure everything I was having issues with were resolved. Can’t say enough great things about my experiences with Blue Ribbon so far. Memberships pay for themselves many times over as well. Update - John stopped by the day after my… Read full review

Gerardo Tovar knew after a testing what the issue was, he replaced the part after receiving our approval and we have no further issue. I will ask for him in the future - he was wonderful

John showed up on time. He was personable, efficient, honest, and did not make any hard sells. This has been the same experience every time someone from his company has come out to inspect our HVAC system. I recommend them highly.

Brandon was the upmost professional and thorough in his work performance. He took the time to provide photos of the issues and possible solutions.

Our A/C went out sometime on Wednesday. My husband called Blue Ribbon on Thursday. They sent Ryan out on Friday. Ryan was able to get our A/C up and running to keep us comfortable over the weekend until the installation crew arrived on Monday. Installation went great. Ryan came back out on Tuesday and fine tuned and… Read full review

Very knowledgeable and helpful. Highly recommend!!

We had a severe mildew smell coming from two of our air conditioning vents into the master bedroom and living room. My wife, who is very sensitive to allergies, was really suffering. We contacted Blue Ribbon who sent Ryan who confirmed heavy bacterial growth in the two vents. He took videos to show the bacterial… Read full review

Fast and reliable I didn’t even realize they where here while baby was sleeping awwwwww

My technician Gerardo was able to diagnose the problem and come back the next day to install the parts to get my AC running again. Respectful, easy, good communication, good overall experience. My AC is only 1 yr old so it was under warranty, hoping we don’t have issues again!

Excellent work completed in a timely manner

I found John to be polite and professional. He checked everything first and then came and told me what was going on. He then contacted the owners for the approval he needed. Came and told me what he was going to replace and how long it would take. Job is done and system seems to be doing its job. Extremely pleased… Read full review

This company is top notch at what they do. Very professional services received and great communication. They do excellent work.

Blue Ribbon is great! Raymond evaluated our 21 year old system and recommended a replacement. Price was fair. Manuel Dejean arrived on time for the install, completed in one day, cleaned up, and left us with cool air! Completely satisfied. Highly recommended!!!

Brandon and the folks at Blue Ribbon were great to deal with. Responsive, knowledgeable and they fixed the problem.

Ryan did a great job on the Spring preventive maintenence of our A/C system. This service included clearing the drain 100% delighted with Blue Ribbon.

I've had the pleasure of using Blue Ribbon for A/C repairs multiple times, and each experience has been exceptional. During my recent service visit with John G., he arrived just a few hours after I called to schedule an appointment. John quickly diagnosed the issue and arranged for another team to come out and… Read full review

Service is King. It's Texas, you realize your AC unit is not working in July, that alone will start a Texan to start sweating. From the phone call to Blue Ribbon, at almost 5pm, and someone actually picked up the phone! Then to when their technician Gerardo showed up the next morning, the service was excellent. Hard… Read full review

My initial call to the place started out great. Person was very friendly, explained any fees upfront and worked well with me to get scheduled. The tech, John, was fantastic! Very knowledgeable and quickly got my AC running again and all without trying to oversell me. Was very real and explanatory with everything.… Read full review

They honored the warranty for repairing the things that were the fault of the installer but Luis tracked down that we had a bad controller, not under warranty as it was the 14 year-old original part. The part was quickly obtained and installed a couple of days before the big winter freeze coming in Dec. 23, 2022!!… Read full review

The technician was great! Pleasant and knowledgeable. Fixed the problem in no time. I will be calling them again for my air conditioning needs.

Amazing response. Called late one evening and they were at the house by 7:30am.

The technician was very professional and polite. Clearly knew what he was doing. He and the company went above and beyond on making sure the unit was fully functioning. Office was nice to deal with also. This was my first use of these folks. I'll be using them again. ***** I've now been working with these folks… Read full review

Mark Vermilyea was on time, courteous, and thoroughly explained all options. My AC down time was very minimal and he checked to make sure everything was working and even took time to answer any questions I had. I highly recommend him and Blue Ribbon for any AC work that you need. God Bless and have a great day!

Herardo of Blue Ribbon was prompt and professional. He completed the compressor replacement quickly and got the AC system cooling within a few hours. He monitored the system to determine if there were any indications of other faulty components that might have contributed to the failure of the compressor. Overall… Read full review

Mark was on time, friendly, and efficient. Amanda in the office was super helpful. Blue Ribbon pricing was very competitive. All and all as good of an experience you could have with an HVAC company. Had a bit of an emergency, during this heat wave, this time Gerardo, came in and fixed up everything lickety split.… Read full review

I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.

These people are belly-up honest and actually show pride in their work. They are unlike others with whom I've dealt. Unique!

Jon Grimes was awesomel. Good communication.

They were very responsive and professional throughout. Great customer service and fair on pricing

Very professional service

Daniel provided with an update on the whistling sound. Great customer service.

Technician Ryan was great went through everything throughly and explained it. Nobody likes to pay for repairs but we felt confident that it was fixed and Blue Ribbon was very quick to help get it repaired. Great customer service and would definitely recommend them.

The technician Kelvin answered all my husband’s questions and was very helpful andwas diligent in trying to get our unit replaced quickly. The other technicians, Mark and Michael came promptly after the initial estimate appointment. My husband had a lot of questions that were addressed in a friendly manner and we… Read full review

Madison Lewis with Blue Ribbon was thorough and professional, as all Blue Ribbon personnel have also been.

I called the # for my (now former) HVAC service company back in July (after returning from vacation to zero AC...) I learned they had been purchased by Blue Ribbon. While I liked my former company, I have been extremely pleased with the communication, level of professionalism and quality of service I have received… Read full review

Ryan is a knowledgeable and efficient technician. Scheduling was easy and straightforward.

I highly recommend Blue Ribbon Services! Their customer support was great in terms of the appointment timing, and Madison Lewis our technician went above and beyond! He took extra time to answer any and all questions I had while also getting the problem solved efficiently and effectively!

I had a compressor that was not working. Daniel did a great job in figuring out that I also had a bad thermostat wire. He completed the repairs and the unit is now working nicely. Compressor was also changed. Blue Ribbon did a great job in responding to my problem and had me running again the same day.

Ryan & Kelvin were awesome! Super thorough and took time to explain the issues that can be compounded by issues that others missed or were too lazy to care about. Fast service and even wore booties inside without having to be asked. Update 10/26/23 I can't say enough great things about Blue Ribbon and their crews.… Read full review

Luis our technician is very Knowledgeable and professional in his work. He is courteous and considerate that he is in your home.

I am very happy with Blue Ribbon Cooling & Heating service today. Technician Gerardo was on time, very professional, explained work he will perform and estimated time to completion. Update: Previous service was for downstairs heat pump repair. Today, Luis Ortega was the technician who completed the repair on the… Read full review

Technician was friendly and was very professional.

Madison was awesome. Very knowledgeable and great work ethic. Appreciate that he was patience and willing to explain the issues.

Gerardo was knowledgeable and very customer service oriented!!!

Luis O. was fantastic! Fast, communicative and knowledgeable about the system. He saved us from this heat!

They always respond promptly and do a good job. Barrett is a delightful young man and didn’t waste any time getting the job done.

Quick thorough and so nice

Luis did a great job for us. Very thorough and professional. Friendly, respectful and not afraid to venture into our attic and crawl space!

During one of the longest extreme heat wave in Texas history our A/C stopped working early Friday afternoon. One call to Blue Ribbon, they were out first thing Saturday morning and before noon we had cool air coming from the vents. The tech, Gerardo, found the problem quickly, explained what was going on, got the… Read full review

Gerardo was all you can ask for from an HVAC tech. Quick, clean, on time and hard working. Very fair and honest also.

Pleasant experience.

Very respectful. Explained everything where it was easy to understand

Great experience with my tech, Avery. Highly recommend - from an old Dean’s Shop customer who is very happy with Blue Ribbon

My AC went Out in this scorching heat and they came within hours. Ryan was my hero for the weekend! He needs a raise. Excellent, professional and not bad to look at either. Highly recommend.

He was great! AC is working and it was an older tricky dual system. 👍

The service technician’s (Madison and Jared) at Blue Ribbon are very professional and thorough. They explain everything they need to repair and do their best to complete the work in a timely manner. They worked for 6+ hours in the attic when it was 107 degrees outside! Thanks to Blue Ribbon for honoring veterans with a military discount.

We are very satisfied with Kenneth and Blue Ribbon. He did a great job getting our system working. He also pointed out some other problems and accessed some other improvements that would increase the performance of our system. We made an appointment to follow up on these improvements. His explanations were very… Read full review

Kerry did a complete a/c systems check and found a number of things that will probably fail in the future. Our freon was low. I asked to have the freon topped to standard to get us through the summer heat as he did. We will be getting a new system estimate soon.

Rudy, thank you for taking the time in addressing prior installation issues. Your honesty is commendable. Visually explaining while locating air loss using your thermal energy device confirmed the snafu. Again thanks for taking the lead in keeping the customer 1st.

We love Blue Ribbon - they have kept us cool for 10 years and counting!

Luis was great. Very knowledgeable and professional. He figured out our problem and fixed it quickly. I would definitely call them again if needed.

I was able to get an appointment the next day with Gerardo @ Blue Ribbon, and had excellent service. He was thorough and communicative and we are up and had our system cleaned, recharged, and parts replaced in a timely manner. High marks all around.

Madison , did a great job we are very pleased .

Very helpful and thoughtful service. Kenneth went the extra mile to help get our AC back up and running during our head wave from (you know where)!

Tech was very knowledgeable.

Fantastic! Mark V. arrived early to install an outdoor central air unit. And in the process tweaked a number of troublesome areas that needed addressing. Everything appears solid and the equipment is quiet, shiney and new. Also Mark was willing and very patient and thoughtful with my questions along the way. It was a pleasure, thank you Mark!

Great job. Very nice experience.

This company is awesome, they have NEVER failed us, always on time, courteous and professional!!

Jared was great! Excellent service and very knowledgeable.

Avery was very knowledgeable. Found a solution to a problem that he doesn’t run into routinely. Explained what I can do to help with maintenance on my end so to minimize need for services.

was able to come the day I call them

Very good informative patient

Had a very good experience with Blue Ribbon. They were able to have me scheduled and then kept me informed of scheduling changes that came up. The tech that came out (Jared Martinez) was professional and approachable. I knew that we would probably need a lot of work. He was able to get us up and running and discuss… Read full review

Didn't get a call before arrival, though.

Today is 2 day of no AC, July 13th 2023. ITS HOT!! The entire Blue Ribbon Team has worked together seamlessly, from scheduling availability, to great morning updates (30-40 min. courtesy calls), and a prompt onsite inspection with Ron Macy!! The entire team has had great manners and adds extra transparency at each… Read full review

Jonathan was so helpful and he didn’t try to sell a service that wasn’t needed! I highly recommend Blue Ribbon Cooling!

Kelvin was patient, kind and honest while answering all of my questions throughout the consultation. He is incredibly knowledgeable and diagnosed the issue with my 17 year old AC system very quickly. We decided to replace the system with new outdoor and indoor units. He was also kind enough to walk me through how… Read full review

Ryan did a great job explaining the issues with our units, and I was comfortable with those suggestions. It’s nice to have AC again.

Jonathan did a great job.

I appreciated the fact that Kelvin explained what he was doing and why he was doing it. Found the problem very quickly and resolved the issue.

Joseph Quirino installed a new AC unit for us. Fast, prompt and ontime. Really helped us out in the heat of the summer!

Blue Ribbon was the only respondent with Same Day Service on a day with a 100 degree forecast with reasonable prices. They are on my Contacts list.