Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$241
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 11

All 26 Google reviews tagged “Heating system maintenance” · showing 20

EddieLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’d like to acknowledge the incredible service and knowledge that Steve shared while here on a service call (toilet was shaky and detached from floor). From the get go—Steve was very kind and patient with the issues of an old house; he dropped a lot of knowledge on recommendations without being pushy and always…

Toilet repairHeating system maintenance
Pete3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Could not get a diagnosis on an Hvac system from a tech near the holidays. We really tried to consider this company but they did not have the experience to diagnose a Trane system from 2021.

HVAC system repairHVAC system maintenanceA/C system maintenance
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan ( the technician) who checked out our furnace was wonderful. He really helped us out by answering all our questions and going through everything with us. As seniors we really appreciate it when technicians treat us with such respect and patience.

Paid $1–100Great priceHeating system maintenance
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician was very professional and polite. Clearly knew what he was doing. He and the company went above and beyond on making sure the unit was fully functioning. Office was nice to deal with also. This was my first use of these folks. I'll be using them again. ***** I've now been working with these folks…

HVAC system repairHVAC system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Manning was very professional and let me know everything he was doing and answered all my questions. I highly recommend Blue Ribbon heating and cooling.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
JeannetteLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Madison was great providing exceptional service!

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Luis was very prompt & knowledgeable.

Heating system maintenance+ Punctuality+ Professionalism
janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the second time we’ve had Blue Ribbon out for our old a/c. Their service and quality work have been exemplary. The two technicians we’ve had, Gerardo and Rudy, were pleasant, professional, and totally trustworthy. Blue Ribbon is our go to service for all our HVAC needs. We’ve even ordered a new a/c from them. I can’t wait!

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
PRIS4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryan explained in detail what he was doing

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Service rep is courteous, knowledgeable and professional. Explained suspicion of problem, tested system, confirmed diagnosis and affected repair. Very satisfied.

Heating system maintenanceHVAC system maintenance
TLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The guy's were efficient, courteous and knowledgeable. They kept us informed the entire duration of the install I would recommend these guys to everyone

CleaningA/C filter replacementHeating system maintenance+ Quality
William4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with quality service and skilled repair. Will use their services again and have retained BR for seasonal HVAC maintenance. Trustworthy culture.

CleaningA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am an IT director for a small college in Bastrop. We needed HVAC work done on two units that had gone bad. I called around to 5 local firms to get multiple quotes. 3 companies came out. two of them gave me quotes on the work. One of them took 7 weeks to get a quote to me. I have also had repair work done on units…

Heating system maintenanceHVAC system maintenanceInstall AC+ Value
DebraLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always, very pleased with great customer service and high quality work.

Heating system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good job

Heating system maintenance+ Punctuality+ Quality+ Professionalism
LANCE7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spoke with Karen to schedule service appt/system check. Offered appt for the following morning. Received call from Karen about 10-15mins later, offering a new appt for this afternoon if I was interested. Within about 30mins, service tech Gerardo T. arrived. Gerardo introduced himself, verified i was the intended…

Heating system maintenanceHVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron and the Blue Ribbon Cooling and Heating Company are the best. They always do a superb job. Ron took the time today to go over the service he performed as well as giving suggestions on how our system could be improved.

Heating system maintenance+ Quality
Sarah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Herrero was the service rep who came to our home. He was first class in his professionalism, his communication, and his service. He went above and beyond to ensure our system was fixed. He did an awesome job explaining the service that he provided about why our heat wasn’t working. He was transparent and…

Heating system maintenance+ Responsiveness+ Quality+ Professionalism
RStakeLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathon was on time - professional- wore booties over his boots when he was inside- took photos and explained everything. Excellent service - have used Blue Ribbon a few times and the service is the best

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
Dottie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very thorough and professional. Explained everything so we could understand. Will definitely use them again!

CleaningHeating system maintenance

Show more heating system maintenance reviews (6 more) →

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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