Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Install AC” · showing 20

Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The job was done in a fast and professional manner, that I would recommend to anyone. Both technicians knew what they were doing.

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Ellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

We had a mini split installed because we were told by several blue ribbon repair people our 10 year old system was junk. I didn’t disagree. The mini split was more than 11,000.00 fair enough. The issue becomes it has broken down four out of the six days we have had it…more times than they worked on our piece of…

Install AC
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blue Ribbon is my "Go To" AC/Heating company. Ryan is the technician that serviced our system. I receive quick service, communication of when they will arrive and who to expect via text, and reasonable pricing. Very pleased with the HVAC services and will call them now for plumbing services.

Paid $2,000+Reasonable priceA/C system repairHVAC duct & vent repairHVAC duct & vent installation
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great at answering all my questions.

Paid $1,000+Not sureInstall AC
LinuLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work installing and following up. They are really good in their customer service.

Reasonable priceA/C system maintenanceInstall AC
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Manny and his colleague did a fabulous job installing my new A/C. 100% installed the same day we saw that the compressor blew up (literally) in my old one. Totally professional, polite, and neat with their work, even cleaning up thoroughly in the dark of night when they finished. I am 2 for 2 with Blue Ribbon, and I…

Paid $1,000+Reasonable priceInstall AC
MargaretLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our A/C went out sometime on Wednesday. My husband called Blue Ribbon on Thursday. They sent Ryan out on Friday. Ryan was able to get our A/C up and running to keep us comfortable over the weekend until the installation crew arrived on Monday. Installation went great. Ryan came back out on Tuesday and fine tuned and…

Paid $1,000+Reasonable priceHVAC system repairA/C system repairHeating system installation
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Charged me an arm and a leg, did not fix the issue, then ghosted me.

Install AC+ Responsiveness+ Punctuality+ Professionalism
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technicians were very informative and courteous during their time at my residence and when all the work was completed the area was cleaned up nicely. I highly recommend Blue Ribbon and will continue to use their service. Now its time to enjoy some cool air and relax in comfort.

A/C system dismantlementHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
PamLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was so impressed with Geraldo with Blue Ribbon cooling. I have never had a service person so knowledgeable who was able to explain and show me my unit in such detail. He even showed me pictures of his work after it was completed. Geraldo is such a pleasant polite young man to work with. I definitely will call Blue…

HVAC system maintenanceHVAC duct & vent installationInstall AC+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Blue Ribbon performed annual heating maintenance. The technician, John, was super knowledgeable and thorough. I'm very pleased with my service from Blue Ribbon.

A/C system maintenanceInstall ACThermostat installation+ Responsiveness+ Punctuality+ Quality
Rocky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding work. Answered all questions. Excellent cleanup. Highly recommend.

A/C system repairInstall AC
joan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gave great information to solve a cooling zone problem. Team is very professional and informative. Job well done

A/C system dismantlementHVAC system maintenanceHeating system installation+ Responsiveness+ Professionalism
StephenLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.

HVAC system repairA/C system repairHVAC duct & vent installation
JT5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were very responsive and professional throughout. Great customer service and fair on pricing

HVAC system repairInstall ACInstall thermostat+ Professionalism
StanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

Install ACA/C system repair+ Professionalism
P2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark did a fantastic job installing a replacement mini split system for me - and he did it single-handed! Mark has actually done quite a bit of work on my mini split systems across many years, and I'm always satisfied with his skill and professionalism.

Ductless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
Jami7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Angel was awesome. He answered all my questions and troubleshot my mini split A/C until he got it resolved. I appreciate him working so hard to get it right!! Thank you to him and all the Blue Ribbon employees. They truly have been amazing to work with.

Install AC+ Responsiveness+ Punctuality+ Quality
VaniceLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

From the phone call to the estimate to the installation, everything went fantastic! The project manager Ron was knowledgeable, professional, patient and gave me great options for our situation. The technicians Manny and Haiden were friendly, helpful, and worked hard in the blazing sun to finish the project earlier…

A/C system dismantlementDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
AlecLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joseph Quirino installed a new AC unit for us. Fast, prompt and ontime. Really helped us out in the heat of the summer!

A/C system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality

Show more install AC reviews (23 more) →

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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