Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Install AC”

Juan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The job was done in a fast and professional manner, that I would recommend to anyone. Both technicians knew what they were doing.

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Ellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

We had a mini split installed because we were told by several blue ribbon repair people our 10 year old system was junk. I didn’t disagree. The mini split was more than 11,000.00 fair enough. The issue becomes it has broken down four out of the six days we have had it…more times than they worked on our piece of…

Install AC
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blue Ribbon is my "Go To" AC/Heating company. Ryan is the technician that serviced our system. I receive quick service, communication of when they will arrive and who to expect via text, and reasonable pricing. Very pleased with the HVAC services and will call them now for plumbing services.

Paid $2,000+Reasonable priceA/C system repairHVAC duct & vent repairHVAC duct & vent installation
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great at answering all my questions.

Paid $1,000+Not sureInstall AC
LinuLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work installing and following up. They are really good in their customer service.

Reasonable priceA/C system maintenanceInstall AC
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Manny and his colleague did a fabulous job installing my new A/C. 100% installed the same day we saw that the compressor blew up (literally) in my old one. Totally professional, polite, and neat with their work, even cleaning up thoroughly in the dark of night when they finished. I am 2 for 2 with Blue Ribbon, and I…

Paid $1,000+Reasonable priceInstall AC
MargaretLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our A/C went out sometime on Wednesday. My husband called Blue Ribbon on Thursday. They sent Ryan out on Friday. Ryan was able to get our A/C up and running to keep us comfortable over the weekend until the installation crew arrived on Monday. Installation went great. Ryan came back out on Tuesday and fine tuned and…

Paid $1,000+Reasonable priceHVAC system repairA/C system repairHeating system installation
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Charged me an arm and a leg, did not fix the issue, then ghosted me.

Install AC+ Responsiveness+ Punctuality+ Professionalism
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technicians were very informative and courteous during their time at my residence and when all the work was completed the area was cleaned up nicely. I highly recommend Blue Ribbon and will continue to use their service. Now its time to enjoy some cool air and relax in comfort.

A/C system dismantlementHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
PamLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was so impressed with Geraldo with Blue Ribbon cooling. I have never had a service person so knowledgeable who was able to explain and show me my unit in such detail. He even showed me pictures of his work after it was completed. Geraldo is such a pleasant polite young man to work with. I definitely will call Blue…

HVAC system maintenanceHVAC duct & vent installationInstall AC+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Blue Ribbon performed annual heating maintenance. The technician, John, was super knowledgeable and thorough. I'm very pleased with my service from Blue Ribbon.

A/C system maintenanceInstall ACThermostat installation+ Responsiveness+ Punctuality+ Quality
Rocky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding work. Answered all questions. Excellent cleanup. Highly recommend.

A/C system repairInstall AC
joan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gave great information to solve a cooling zone problem. Team is very professional and informative. Job well done

A/C system dismantlementHVAC system maintenanceHeating system installation+ Responsiveness+ Professionalism
StephenLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.

HVAC system repairA/C system repairHVAC duct & vent installation
JT5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were very responsive and professional throughout. Great customer service and fair on pricing

HVAC system repairInstall ACInstall thermostat+ Professionalism
StanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

Install ACA/C system repair+ Professionalism
P2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark did a fantastic job installing a replacement mini split system for me - and he did it single-handed! Mark has actually done quite a bit of work on my mini split systems across many years, and I'm always satisfied with his skill and professionalism.

Ductless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
Jami7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Angel was awesome. He answered all my questions and troubleshot my mini split A/C until he got it resolved. I appreciate him working so hard to get it right!! Thank you to him and all the Blue Ribbon employees. They truly have been amazing to work with.

Install AC+ Responsiveness+ Punctuality+ Quality
VaniceLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

From the phone call to the estimate to the installation, everything went fantastic! The project manager Ron was knowledgeable, professional, patient and gave me great options for our situation. The technicians Manny and Haiden were friendly, helpful, and worked hard in the blazing sun to finish the project earlier…

A/C system dismantlementDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
AlecLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joseph Quirino installed a new AC unit for us. Fast, prompt and ontime. Really helped us out in the heat of the summer!

A/C system maintenanceHVAC system repairInstall AC+ Responsiveness+ Punctuality+ Quality
Sunny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love using this company! Always quick to respond, have very reasonable prices and are great at explaining in layman's terms. Kerry is the regular team member who provides impeccable work for us, Ron always knows what is best for us when we need new units and Amanda in the office is phenomenal! We are well taken care of by the team at Blue Ribbon!

HVAC system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
NidiaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys did a great job. Very professional. They did a thorough job and we are very happy with their work.

Install ACInstallationThermostat installation+ Responsiveness+ Punctuality+ Quality
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional, knowledgeable and very helpful. Definitely recommend Luis, Ron, Joseph, Avery & Blue Ribbon!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Tobe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Seasonal HVAC checkup was complete and thorough. Ron Macy was friendly and professional. Highly recommend BlueRibbon.

CleaningHVAC system maintenanceInstall AC+ Quality
TLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The guy's were efficient, courteous and knowledgeable. They kept us informed the entire duration of the install I would recommend these guys to everyone

CleaningA/C filter replacementHeating system maintenance+ Quality
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am an IT director for a small college in Bastrop. We needed HVAC work done on two units that had gone bad. I called around to 5 local firms to get multiple quotes. 3 companies came out. two of them gave me quotes on the work. One of them took 7 weeks to get a quote to me. I have also had repair work done on units…

Heating system maintenanceHVAC system maintenanceInstall AC+ Value
Brent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Live this place

Install AC+ Quality
Stefan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys worked around our schedule and finished the job fast and efficiently. I would recommend blue ribbon to everyone I know. Very impressed.

Install AC+ Punctuality+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark was very professional and courteous

HVAC system repairInstall AC
Vickiann11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perhaps not the cheapest, but I believe the best in town. Friendly, honest service.

Heating system maintenanceInstall ACHeating system installation+ Punctuality+ Quality+ Professionalism
jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best company and equipment. We were installed in jan. 2022 and had 2 complimentary check ups since. Great Daiken system. Both a/c and gas heat as well as filtration. This company and design and equipment drastically improved our quality of life. Call Dillon for the most knowledgeable honest professional i have had the priviledge of working with!

HVAC duct & vent cleaningDuctless heating & A/C servicesHVAC system repair+ Responsiveness+ Punctuality+ Quality
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed a quick response to get a new system installed and I got it!

Install AC+ Responsiveness+ Quality+ Professionalism
Tabitha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Blue Ribbon has always gone above and beyond, excellent communication and techs are pleasant and knowledgeable!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Blue Ribbon sent a crew to get old compressor off platform and new on platform. Then all left but Bret. He installed compressor, did all necessary, and completed the job . Very helpful , pleasant and did a great job. Would recommend.

Install ACService not listed
Shelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brett and Robert did an outstanding job replacing our old system with a new system today, it’s was a very hot day and a dirty job. They were both very professional, helpful and friendly. We are very happy with the service they provided. Thank you!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Blue Ribbon is always very professional, nice, on-time and genuine. I'm extremely glad I found them!

HVAC duct & vent cleaningInstall AC+ Responsiveness+ Punctuality+ Quality
DonnaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ron is just awesome well anyone we’ve had come out has been. We’ve nursed along our old system and they helped, we’re never pushy. We are now installing a new system through them. I highly recommend.

A/C system maintenanceInstall ACA/C system repair+ Responsiveness+ Punctuality+ Quality
Ronnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They replaced our nearly 40 year old HVAC system with a new Byant 14 sheer system. It took almost 10 hours in 95+ temps. They had a great attitude the whole day. When complete they explained all they had done and why. They totally cleaned up all and hauled off what they had wrecked out. Ronnie in String Prairie area.

Install ACHeating system installation
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceInstall AC
Roger5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Quality+ Professionalism
ruben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality
Dede10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Install AC+ Responsiveness+ Punctuality+ Quality

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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