Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 30 Google reviews tagged “Installation”

Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everything turned out great despite the dreaded dead hvac issue. John and the team were all super helpful, prompt, and efficient. Definitely recommend Blue Ribbon.

HVAC system repairHVAC system maintenanceInstallation
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Caleb from Blue Ribbon provided an absolute master class in customer service and plumbing expertise. He went above and beyond the call of duty and Blue Ribbon is extremely lucky to have him on their team.

Paid $500–600Not sureShower installationInstallationFaucet repair
Stan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service and knowledgeable

Paid $1,000+Reasonable priceInstallation
CharlotteLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I've used the company under a different name for several years but while the name has changed the quality of service has not. I would highly recommend them always!

Paid $100–200Great priceInstall thermostatInstallationHeating system repair+ Punctuality+ Quality+ Professionalism
LarryLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Efficient good work.

Paid $1,000+Reasonable priceInstallation
BeverlyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

After the company asking me to reschedule because several technicians were out, the company was able to send someone the same day, even though my maintenance needs weren’t urgent. I was pleased with the results and the professionalism and courtesy of John Grimes. I’ll be glad to have Blue Ribbon to call when there’s an emergency!

Reasonable priceHVAC system maintenanceInstallation
Kurt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very. Professional!!!ok

Great priceHVAC system maintenanceA/C system repairInstallation
Jenn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team was very friendly and knowledgeable and completed the project the same day as the free estimate. The process was simple and easy to follow. Definitely recommend!

Paid $1,000+Reasonable priceInstallationFaucet repair
ShannonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt. Professional. Knowledgeable. Reasonable. Honest. First time to call on Blue Ribbon for plumbing service. Stephen Caci made two house visits to assess sink repair needs and complete new part installation. On first visit he identified the problem, located correct part, ordered replacement part for our…

Paid $200–300Reasonable priceInstallationFaucet repair
ChristopherLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don’t appreciate being lied to or treated like a fool. When the Blue Ribbon technician first came to my home on 9/9/2025, it was supposed to be a routine maintenance check. This technician seemed to find more issues than the previous AC tech who visited on 6/20/2025. To be fair, the latest Blue Ribbon tech may…

Customer photo from Christopher's reviewCustomer photo from Christopher's review
Paid $800–900OverpricedHVAC system maintenanceA/C system maintenanceHeating system repair
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technicians were very informative and courteous during their time at my residence and when all the work was completed the area was cleaned up nicely. I highly recommend Blue Ribbon and will continue to use their service. Now its time to enjoy some cool air and relax in comfort.

A/C system dismantlementHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
EverettLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were awesome! Chris and his team completed the job quickly and we’re here very promptly. They were extremely cleanly, cautious and informative. They also provided many payment options for me to ensure whatever best fit my budget. This is a great plumbing company and I will 100% be using them again and…

Reasonable priceInstallation
StephenLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was so lucky to find Blue Ribbon. It's so rare to find someone you can trust in the home service space. They believe in what they're selling and I trust them. The number of businesses I trust are so few no. Blue Ribbon is doing it exactly right. Never change.

HVAC system repairA/C system repairHVAC duct & vent installation
Coke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These people are belly-up honest and actually show pride in their work. They are unlike others with whom I've dealt. Unique!

HVAC system repairHVAC system maintenanceInstallation
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and answered all my questions.

InstallationA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
Barry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Blue ribbon did a great job

HVAC system maintenanceHeating system installationInstallation
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jared Martinez installed an attractive, functional metal cover over the previously exposed Goodman air handler in my living room. It required some fine-tuning adjustments to fit in the tight space, but Jared went above and beyond the call of duty to get the door right. A true professional! He also answered all of my…

Installation+ Value
Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone was great! All the guys were friendly & knowledgeable.

Install thermostatInstallation+ Responsiveness+ Quality+ Professionalism
Ellie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark did an awesome job installing our equipment! We are totally satisfied with Blue Ribbon Cooling & Heating. Thank you!

Installation+ Value
Elyse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Avery and Mark did a great job of installing a new heating and cooling system. They communicated well about their progress and worked swiftly to get the job done. Everything is working correctly, and we are cool.

Installation+ Responsiveness+ Punctuality+ Quality
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We got the professional advice , thanks

Installation+ Responsiveness+ Punctuality+ Professionalism
VaniceLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

From the phone call to the estimate to the installation, everything went fantastic! The project manager Ron was knowledgeable, professional, patient and gave me great options for our situation. The technicians Manny and Haiden were friendly, helpful, and worked hard in the blazing sun to finish the project earlier…

A/C system dismantlementDuctless heating & A/C servicesInstall AC+ Responsiveness+ Punctuality+ Quality
ABI3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rudy, thank you for taking the time in addressing prior installation issues. Your honesty is commendable. Visually explaining while locating air loss using your thermal energy device confirmed the snafu. Again thanks for taking the lead in keeping the customer 1st.

HVAC system repairInstallationHVAC duct & vent repair+ Professionalism
Billy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We love Blue Ribbon - they have kept us cool for 10 years and counting!

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Jeffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kelvin was patient, kind and honest while answering all of my questions throughout the consultation. He is incredibly knowledgeable and diagnosed the issue with my 17 year old AC system very quickly. We decided to replace the system with new outdoor and indoor units. He was also kind enough to walk me through how…

HVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
Sebastian12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job of getting a new A/C installed. Short lead time and very reasonably priced.

HVAC system maintenanceInstallation+ Punctuality+ Professionalism
NidiaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys did a great job. Very professional. They did a thorough job and we are very happy with their work.

Install ACInstallationThermostat installation+ Responsiveness+ Punctuality+ Quality
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional, knowledgeable and very helpful. Definitely recommend Luis, Ron, Joseph, Avery & Blue Ribbon!

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Plumbing leak detectionInstallationFaucet repair
thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesInstallation+ Responsiveness+ Punctuality+ Quality

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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