Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 40 Google reviews tagged “Plumbing pipe repair”

Tomeka6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Larry was very nice and super knowledgeable and informative. He diagnosed the problem and kept me informed the whole way. I am very pleased.

Great pricePlumbing leak detectionPlumbing pipe repair
Annie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandt was very knowledgeable, professional, and patient with all of my questions. He was very thorough with his work and explained what he was doing in great detail. I appreciated the service and would call them again.

Plumbing pipe repair
Rachel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a pretty bad plumbing issue at our house and had a couple guys from this company come out and help us. They did an excellent job. The technicians were all nice, helpful, and informative. Thank you so much!

Plumbing pipe repairPlumbing leak repair
Josh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service!

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenancePlumbing pipe repair
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Caleb was very professional, courteous, and fair with cost assessment. He did an amazing job and left our space clean when he was finished. 10/10, would use Blue Ribbon again.

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repairService not listed
Luke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We were very worried when our water main pipe was pouring water onto our yard. I called and the plumber, Trever Weigleitner, at Blue Ribbon, and he came out quickly. He replaced our water main valve, some pipe and pressure regulator. He was knowledgable, courteous and did a great job. I would use Blue Ribbon again.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great guy, Great personality, job work A+, Opinions on options and recommendations A+. I have other things I want done and would definitely be going back to Blue Ribbon for the job.

Paid $800–900Reasonable priceDrain cleaningPlumbing pipe repairWater tank repair
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I would have given Alec 6 stars if we could. He came out the day before Thanksgiving, was on time, very professional and a very pleasant person. He explained every thing he found wrong and fixed it. If he could have replaced the subfloor he would have! We have found a go to solution for plumbing problems!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Exceptional Service from Rachel and Adrian! I had an outstanding experience with Blue Ribbon Cooling, Heating, Plumbing, & Electrical from start to finish. Rachel in customer service was wonderful to work with - professional, friendly, and made scheduling a breeze. She ensured everything was coordinated perfectly.…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Adrian, our tech was prompt, courteous, and professional. He knew what he was doing and fixed a difficult repair to our satisfaction.

Paid $500–600Reasonable pricePlumbing pipe repair
Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Noah Catlett was the best! Incredibly responsive and did a great job problem solving a tricky water valve situation. Thank you!

Paid $600–700Not surePlumbing pipe repair
sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt and courteous very pleased.

Paid $1,000+Reasonable pricePlumbing pipe repair
Lissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Blue Ribbon aka Doug's plumbing was a life saver! After having a bad experience with another plumbing company we called them. Their staff were friendly, courteous, arrived when they said they would. We were very pleased with the work they did. I definitely recommend giving them a call.

Toilet repairDrain cleaningPlumbing pipe repair
Ben-AmínLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Matt from Blue Ribbon is a super star. Came out to fix some plumbing issues in my guest bathroom. He was able to quickly assess the situation, explain thoroughly the required repairs, and remediate them.

Reasonable pricePlumbing pipe repair
Keisha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I worked with Steven today who was very sweet and very professional. He got to the bottom of the issue I had and resolved it quickly. Very satisfied with the service received- highly recommend.

Paid $900–1,000Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
AnewMeHealthy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Avi Nathan was awesome. He was professional, friendly, and competitive in price. One of the best home repair service calls I’ve ever had. I will use your company again because of Avi Nathan. Thank you!

Paid $400–500Reasonable pricePlumbing pipe repairWater heater repair
Renata10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Blue Ribbon has done a great job! Both with communication and action.

Paid $1,000+Reasonable pricePlumbing leak detectionWater tank installationPlumbing pipe repair
Karl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was very friendly and knowledgable. Gave me multiple options to choose from

Paid $1,000+Reasonable pricePlumbing pipe repair
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is my 3rd time hiring blue ribbon, they will continue to be my go-to plumbers

Great pricePlumbing pipe repairService not listed
Curtis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was very knowledgeable of what needed to be done and he executed the plan to get my problem fixed.

Plumbing pipe repair
Sabrina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve was awesome! Really patient and amazing to work with— had a more difficult job than anticipated but he was able to fix the problem! Really loved working with him. Would hire them again!

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Barrett Watson and his partner/apprentice Cooper were outstanding. Deeply knowledgeable, skilled, and went above and beyond to provide incredible customer service throughout the time they spent performing a re-pipe of my entire home. They never settled for anything short of perfection. Their combined efforts are…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Meeta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven from Blue Ribbon was extremely knowledgeable and helpful. He explained the problem and the process for fixing things thoroughly. He was courteous and timely. This is my second experience with Blu Ribbon and I would definitely call them again!

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairService not listed
TejasLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are fast, responsive and reasonably priced.

Paid $1–100Plumbing pipe repair
pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service ! On time, professional and explained what needed to be done and cost came in exactly as quoted. I even asked for an additional repair and Drew was more than happy to help out. Now I can say I know a guy ! Keep up the great work-

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was polite, punctual, quick, and at a low price. I would highly recommend Blue Ribbon!

Paid $300–400Great pricePlumbing pipe repair
Lilly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service, our technician Brandon was awesome.

Paid $500–600Reasonable pricePlumbing pipe repair
marion9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding work and professionalism

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have nothing but great things to say about Blue Ribbon and the experience I had with them. Highly recommend this group over any other in the business.

Plumbing leak detectionPlumbing pipe repair
WAYNE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lorenzo Carranza was awesome. He showed up when he was supposed to and did a fantastic job in clearing a tough clogged pipe. The clog was located in a difficult position to get to, but he continued to work until he got it cleared. I highly recommend using him and this company.

Reasonable pricePlumbing pipe repairSewer repair
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Tech showed up was nice but told us $1,000 just to find the leak $500 to determine whether it was inside or outside and another $500 to pinpoint it once determined in or out, then proceeded to tell us this is normal.

OverpricedPlumbing pipe repair
Betty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Plumbing pipe repairFaucet repair
Travis7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Dave9 months ago★★★

Rating only, no written review.

Paid $700–800OverpricedPlumbing pipe repair
CharlesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Customer photo from Charles's review
Paid $300–400Reasonable pricePlumbing pipe repair
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repair
David/Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairFaucet repair
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing pipe repair
Tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing pipe repair
JohnLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Electrical parts assemblyElectrical wiring installationFaucet installation

Price

$429-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$280
HVAC system repair156$83–$955
A/C system maintenance139$54–$410
A/C system repair89$228–$1.1k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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