Experts Reviews · Company report
Blue Ribbon Cooling, Heating, Plumbing, & Electrical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%81+19.6Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Blue Ribbon Cooling, Heating, Plumbing, & Electrical

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 2,920 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 87% of electricians.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 81% of electricians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 98% of electricians.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 94% of electricians.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Ribbon Cooling, Heating, Plumbing, & Electrical is better than 100% of electricians.A
100

Reviews for your job

Customers hired Blue Ribbon Cooling, Heating, Plumbing, & Electrical for 8 kinds of job.

Blue Ribbon Cooling, Heating, Plumbing, & Electrical for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$400–500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Water heater repair”

JoeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Joseph Byrd quickly diagnosed my AC problem and got it cooling again!

A/C system repairWater heater repair
AnewMeHealthy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Avi Nathan was awesome. He was professional, friendly, and competitive in price. One of the best home repair service calls I’ve ever had. I will use your company again because of Avi Nathan. Thank you!

Paid $400–500Reasonable pricePlumbing pipe repairWater heater repair
RenoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was awesome. We'd been out of hot water for a month, and 2 other companies out. After learning the plumber we were waiting on wouldn't be coming back, we contacted Blue Ribbon. Brandon was out within 2 hours, and had us up and running again. He also gave us some advice on our air conditioning repair that was…

A/C system maintenanceWater heater repair
Rob12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Talmage did a great job flushing out our water heater and was extremely professional and courteous the entire time and was a real pro working around our “helper” dogs. Terrific experience, please send him out anytime.

Water heater repair
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Great service technician was honest and upfront about servicing and pricing.

Paid $1–100Not sureWater heater repair
ZacharyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Water heater repair
Keith16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceWater heater repair

Price

$429-15% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 58%Overpriced 5%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance164$37–$285
HVAC system repair156$83–$955
A/C system maintenance139$39–$429
A/C system repair89$228–$1.2k
Toilet repair65—
Install AC43—
Plumbing pipe repair40$353–$1.2k
Plumbing leak detection34—

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