Carpet cleaning service · Escondido, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%14+1Craft & service penalty29−7.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 46 upholstery cleaningiPosition by Experts Score among all companies we track in this category. · better than 2%
4.8★★★★★133 Google reviews · 6 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Blue Team Carpet & Dryer Vent Cleaning Escondido at a glance
Google reviewers rate Blue Team Carpet & Dryer Vent Cleaning Escondido 4.8 out of 5 based on 133 reviews. Customers frequently praise the company for punctuality, responsive communication, fair pricing, and thorough cleaning of carpets, furniture, and dryer vents. Positive feedback often notes that technicians explain the process clearly and leave areas tidy. However, some low-star reviews criticize missed appointments, incomplete work, and a lack of follow-up communication when issues arise after service completion.
Google rating: 4.8 out of 5 from 133 reviews (92% five-star).
Reviews on this page: 133 Google reviews (95 with written comments, 3 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyUpholstery Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Team Carpet & Dryer Vent Cleaning Escondido: 77/100 on this factor. Category median: 96.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Team Carpet & Dryer Vent Cleaning Escondido: 75/100 on this factor. Category median: 96.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Blue Team Carpet & Dryer Vent Cleaning Escondido: 29/100 on this factor. Category median: 99.D
29
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Team Carpet & Dryer Vent Cleaning Escondido: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Team Carpet & Dryer Vent Cleaning Escondido: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Blue Team Carpet & Dryer Vent Cleaning Escondido: 14/100 on this factor. Category median: 86.F
14
Bar = this company · dark tick = category median.
Star ratings
133 Google reviews we collected
4.8of 5
5 stars12392%
4 stars22%
3 stars22%
2 stars00%
1 star65%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
99%praise
Praise18299%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5027%
Quality & results4625%
Speed & response4022%
Would recommend2614%
Communication127%
Price & value74%
Honesty & trust32%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Juan was awesome, attentive to detail, punctual, very responsive.”
“Juan did an excellent job cleaning our dryer lint vents.”
“The answer your phone calls return your text on time.”
“I would recommend them to anyone that needed a vent or duct cleaned.”
“…r us—one upstairs and one located in the garage—and took the time to explain each step since this was our first time having the service done in the 4½…”
“The cleaner was professional and got the job done for a fair price.”
“…we had him do our tile floors and they look beautiful and he’s very honest and trustworthy.…”
People customers mention
Juan14 reviews
Padilla3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blue Team Carpet & Dryer Vent Cleaning Escondido for 7 kinds of job. Pick one to see what they paid and said.
BBarbaraLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Juan was great! My dryer vent goes up to the roof. Juan got up there cleaned it out and then pulled my dryer away from the wall and replaced the flexible tube which had a split in it. He cleaned all the lint that had escaped behind the dryer too! Thanks Juan!
I love Blue Team. They are very easy to work with. The answer your phone calls return your text on time. They have a technician named Juan who is very very good. He has cleaned her couches a few times because we have a dog that sometimes wipes his mouth on the couch and now we had him do our tile floors and they look beautiful and he’s very honest and trustworthy. Their prices are fair for all these reasons. This is why I love blue team!
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Tom ParishLocal Guide · 8 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Blue Team Carpet & Dryer Vent Cleaning Escondido cleaned the carpets throughout our home and cleared a heavily clogged dryer vent during the same appointment. Several stains in the hallway and living room came out much better than expected, and the carpets dried without any strong chemical odor. After the vent cleaning, the dryer started finishing loads noticeably faster. The team was punctual, careful with the furniture, and left both work areas clean.
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Vicki Rodriguez2 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
I’ve used Blue Team Carpet Cleaning , about three or four times . They are wonderful Juan takes his time , and each time has been great . I would highly recommend you give them a try .
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Barbara CampbellLocal Guide · 11 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Juan was great! My dryer vent goes up to the roof. Juan got up there cleaned it out and then pulled my dryer away from the wall and replaced the flexible tube which had a split in it. He cleaned all the lint that had escaped behind the dryer too! Thanks Juan!
Price assessment: Reasonable price
Price: $200–250
Services: HVAC duct & vent cleaning
K
Kenia Rodriguez5 reviewsiTotal number of Google reviews Kenia has written across all businesses on Google Maps, not just this one.
Juan did an excellent job cleaning our dryer lint vents. He was very friendly, professional, and thorough throughout the entire process. He cleaned two dryer vents for us—one upstairs and one located in the garage—and took the time to explain each step since this was our first time having the service done in the 4½ years we’ve lived in our home.
Juan explained that there were some complications due to the original vent design, which included multiple sharp (approximately 90-degree) turns that caused lint buildup over time. He reassured us that he would fully clear the vents, which was very comforting. We were able to see all of the lint being removed and immediately noticed the strong, free airflow afterward—extremely satisfying results.
We are very pleased with the quality of his work and his attention to detail. Thank you so much, Juan. We will definitely be requesting you again next year.
Price assessment: Reasonable price
Price: $300–350
Services: Ductless heating & A/C services
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Jan TinoLocal Guide · 25 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Juan came out to clean my carpets and he did a fantastic job! They had not been cleaned for almost 2 years and the stairs were very soliled. They look almost new! He even got out a stain the previous person couldn’t. Jaun is really positive, kind & great!
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Bill Kammerer5 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Had dryer vent cleaned on June 2nd and within 2 weeks the dryer vent alarm came on. This company did NOT return any of my calls and attempted to rip me off for a new vent hose. I was treated dishonestly and I would stay away from Blue Team!! There are many others to choose from, don't waste your money and time.
A
allison marshall6 reviewsiTotal number of Google reviews allison has written across all businesses on Google Maps, not just this one.
Bill was on time, clean, and professional. I hired Blue Team to perform Dryer Vent Cleaning and got exactly that. No salesman pitch for additional services which I really appreciated. Thanks Blue Team! Will be using them again
