Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Google reviewers rate Bluefield Realty Group 4.8 out of 5 based on 510 reviews, with the owner responding to 66% of feedback. Customers frequently praise the agency for responsive communication, patience during complex transactions, and assistance with property management and home purchases. However, recurring criticisms in lower-rated reviews highlight issues with property management responsiveness, such as delayed access to account information, and isolated complaints regarding miscommunication about property restrictions or unfulfilled agent obligations.
Data from Google, last updated October 31, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
510 Google reviews we collected
Phrases our text analysis found in 415 written reviews
How often each topic comes up in the written reviews
We read 415 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bluefield Property Management sets the standard for professionalism and owner support.”
“The realtor I dealt with was rude and not very helpful I'm going to avoid this company and recommend not using mr.”
“Highly recommended to any property owner looking for top-tier management!”
“Based on my experience and the repeated concerns from other tenants, I strongly recommend avoiding Shady Bluefield.”
“…riences, they where very detailed, if my wife or I asked they replied right away, ones of the best realty companies in the United States, not just the…”
“She listened to my feedback and found me the perfect home!”
“…ked about providing an invoice to reflect that cost of repairs, they ignored us, and sent edited pictures of supposed damage.…”
“His attention to detail, responsiveness, and clear guidance have made managing our investments completely seamless.”
“This rental management company is horrible discrimination to its finest I put in a application for one of their properties and I’m located in Californ…”
“The Bluefield team consistently demonstrates integrity, local market expertise, and genuine care for both owners and tenants.”
“We do not trust Hannah, the poor communication and customer service that the property management division provides.”
“…document that needed to be signed was carefully explained I faced a great deal of hurdles with my mortgage company and he reached out to them to hel…”
“There is no reasonable justification for withholding nearly $2,000 from a tenant who returned the property in responsible condition.”
praise complaint · found by our text analysis, Google review wording unchanged.
Thank you Sergey and Team. He found us a beautiful home to purchase. He was available and still is to answer questions or any concerns we had. He made the process very simple for us. Earl & Dot Easler
Bluefield Property Management sets the standard for professionalism and owner support. Travis has done a phenomenal job managing our properties. His attention to detail, responsiveness, and clear guidance have made managing our investments completely seamless. Kandi and Dowana provide exceptional support behind…
My husband and I have been working with McCallie who is not only insanely knowledgable but has been very patient with us in this whole process. We have emotionally been back and forth loving our house but needing something different for our family that is having us move. She has been patient with answering my 1…
I have had one of the best experiences, they where very detailed, if my wife or I asked they replied right away, ones of the best realty companies in the United States, not just the city but the states,
I was apprehensive selecting a realtor online to list an out-of-town property but I can't be more pleased with the outcome!
Abbey was awesome! She was very quick to respond to my questions and emails. She listened to my feedback and found me the perfect home!
4.8 ★★★★★ 510 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you Sergey and Team. He found us a beautiful home to purchase. He was available and still is to answer questions or any concerns we had. He made the process very simple for us. Earl & Dot Easler
Bluefield Property Management sets the standard for professionalism and owner support. Travis has done a phenomenal job managing our properties. His attention to detail, responsiveness, and clear guidance have made managing our investments completely seamless. Kandi and Dowana provide exceptional support behind the scenes, always ensuring swift follow-ups, clear updates, and flawless execution. The Bluefield team consistently demonstrates integrity, local market expertise, and genuine care for both owners and tenants. They treat your investment like their own. Highly recommended to any property owner looking for top-tier management!
My husband and I have been working with McCallie who is not only insanely knowledgable but has been very patient with us in this whole process. We have emotionally been back and forth loving our house but needing something different for our family that is having us move. She has been patient with answering my 1 million questions and will patiently answer some of them multiple times! She has always been willing to move at our pace and not be pushy but also very helpful in helping us with each and every step of the process. I could not advocate for her more! She really is amazing!
Kristin, thanks so much for taking the time to let us know about your great experience working with McCallie — And congrats on your new home! 🎉
I have had one of the best experiences, they where very detailed, if my wife or I asked they replied right away, ones of the best realty companies in the United States, not just the city but the states,
Brandon, thanks so much for the kind words!
I was apprehensive selecting a realtor online to list an out-of-town property but I can't be more pleased with the outcome!
Mary, thanks so much! We're glad you enjoyed your experience working with us to list your property.
Abbey was awesome! She was very quick to respond to my questions and emails. She listened to my feedback and found me the perfect home!
Nancy, thanks so much for the kind words — We're glad you enjoyed working with Abigale!
What a wonderful team! I really felt taken care of, and absolutely loved my experience with Yvonne!
Dalna, thanks so much for the great review — We're glad to hear you enjoyed working with Yvonne! 😄
María nos ayudó en el proceso , siempre muy atenta, nos sirvió muchísimo su ayuda y soporte la recomiendo mucho !!
Jazmin, thank you so much for the kind words!
David White was my realtor and is now my friend. He is the most professional realtor I have ever dealt with. I will only use him from this point on. A++++
Bob, thanks so much for sharing your feedback — We're glad that David took such great care of you!
Great experience with Chad, he went above and beyond every day. The process was a breeze with Bluefield.
Mary, thanks so much for the kind words — We're glad that Chad took great care of you!
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
