Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%70+24.5Reliability 15%63+9.5Craft & service 20%97+19.4Value 10%12+1.2Momentum 8%5+0.4Track record 7%49+3.4Accountability 5%93+4.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREbluefrog Plumbing and Drain of West Houston
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 896 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.bluefrog Plumbing and Drain of West Houston is better than 70% of plumbers.B
70
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.bluefrog Plumbing and Drain of West Houston is better than 63% of plumbers.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.bluefrog Plumbing and Drain of West Houston is better than 97% of plumbers.A
97
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.bluefrog Plumbing and Drain of West Houston is better than 12% of plumbers.F
12
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.bluefrog Plumbing and Drain of West Houston is better than 5% of plumbers.F
5
Track recordTrack record · 7% of the scoreReview volume and years with reviews.bluefrog Plumbing and Drain of West Houston is better than 49% of plumbers.C
49
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.bluefrog Plumbing and Drain of West Houston is better than 93% of plumbers.A
93
Reviews for your job
Customers hired bluefrog Plumbing and Drain of West Houston for 8 kinds of job.
bluefrog Plumbing and Drain of West Houston for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$834
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$554+19% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 18%Reasonable 68%Overpriced 8%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 74 | $227–$606 |
| Plumbing pipe repair | 73 | $353–$1.2k |
| Drain cleaning | 62 | $227–$554 |
| Plumbing leak detection | 57 | $124–$633 |
| Plumbing leak repair | 38 | $278–$986 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 28 | $205–$607 |
| Outdoor plumbing system repair | 27 | $353–$1.5k |
