PLUMBERS · HOUSTON, TX
bluefrog Plumbing and Drain of West Houston logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%29+4.4Craft & service 20%45+9Value 10%11+1.1Momentum 8%7+0.6Track record 7%51+3.6Accountability 5%92+4.6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

bluefrog Plumbing and Drain of West Houston

Better than 20% of plumbers · #72 of 90

4.9★896 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

bluefrog Plumbing and Drain of West Houston for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Garbage disposal repair”

Benjamin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My garbage disposal wasn’t working. Alton was able to fix it so I didn’t have to buy a new one. Now, we’re on to putting a water filter in my kitchen. I’m tired of buying cases of water.

Paid $1–200Reasonable priceGarbage disposal repair
DLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Russell was very professional and knowledgeable in installing a new garbage disposal. Will gladly use this company again.

Paid $600–800Not sureGarbage disposal repair
EsraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional Easy to schedule and resolve our all plumbing issues

Paid $200–300Reasonable pricePlumbing leak detectionFaucet repairGarbage disposal repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My +20 yr. Garbage disposal started making noise that it was time to replace. Blue Frog managed the appointment on-line and their plumber arrived right on time. Made the replacement and re-piped the under sink drains that suffered from multiple patch work repairs. CJ is a master plumber and his work and demeanor…

Paid $800–900Reasonable priceGarbage disposal repair
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In the scheme of things, the repair for a garbage disposal unit was uncomplicated. That said, what compels me to write a glowing review is the responsiveness of Chris and Blue Frog. Top notch and our problem was fixed same day. Chris is just an awesome person, eager to troubleshoot and get on with the job at…

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I received great service and the technicians were timely, friendly and professional. Communication was great from the time I initially called in. They sent out an email with a photo of the technician and confirmation that they were on their way. Great experience all around.

Garbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Douglas12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = bluefrog, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.99★ (86 reviews)2024-Q2: 4.86★ (64 reviews)2024-Q3: 4.79★ (52 reviews)2024-Q4: 4.98★ (66 reviews)2025-Q1: 4.93★ (59 reviews)2025-Q2: 5.00★ (41 reviews)2025-Q3: 4.95★ (58 reviews)2025-Q4: 4.73★ (49 reviews)2026-Q1: 4.69★ (59 reviews)2026-Q2: 4.83★ (53 reviews)2026-Q3: 4.81★ (52 reviews)2026-Q4: 5.00★ (12 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 18%Reasonable 68%Overpriced 8%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%29+4.4Craft & service 20%45+9Value 10%11+1.1Momentum 8%7+0.6Track record 7%51+3.6Accountability 5%92+4.6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
34
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
29
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
45
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
11
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
7
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
92

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+162 / −0
Professionalism
+196 / −0
Responsiveness
+174 / −0
Punctuality
+177 / −0
Value
+117 / −2

Compare with