PLUMBERS · HOUSTON, TX
35SCORE

bluefrog Plumbing and Drain of West Houston

Better than 20% of plumbers · #72 of 90

4.9★896 Google reviews
4.76★last 12 months
2.5%1–2★ in 2 yrs (avg 2.6%)
100%complaints answered

bluefrog Plumbing and Drain of West Houston for toilet repair

Clear ✕
Jobs reviewed74
★ on this job4.81
Usually paid$1,000+
Category typical$227–$618
Rank for this job#64 / 81
Said fair81%
★★★★★ Martha · 2 weeks ago

We had an emergency leak and Blue Frog was able to come out immediately and remedy the situation. Alton was very professional and knowledgeable!

Paid $600–800Not sureToilet repair
★★★★★ Luis · a month ago

Problem with two toilets that I thought would take days to schedule. Got same day schedule and they were able to show up early. Russell handled the job quickly, professionally and thoroughly explained options. Great job.

Toilet repair
★★★★★ Tim · a month ago

I've used Blue Frog twice. Once to unplug a toilet and once to identify and repair a sewage drain problem. Russell and Daniel did a great job analyzing the problem and keeping me informed through the whole process. It's hard to find a good plumber, but I highly recommend Blue Frog!

Paid $2,000+Reasonable priceToilet repair
★★★★★ Ken · Edited 2 months ago

Technician was on time and took care of everything we requested. GREAT SERVICE! AND FAIR PRICE.

Paid $500–600Reasonable priceDrain cleaningToilet repair
★★★★★ Beatriz · Edited 4 months ago

Review#2: Russell came to check my house and fix a few things. He was very honest and took care of a few issues. I like this company and the people that worked there. After doing a lot of research, BlueFrog Plumbing was the one that caught my eye. They were prompt and helped me immediately. Alton was very…

Paid $1,200–1,400Reasonable priceToilet repairPlumbing pipe repair
★★★★★ Blythe · Edited 5 months ago

Blue Frog were a lovely experience with knowledgeable information and friendly customer service. They will forever be my go to plumbers!

Paid $1,000+Reasonable priceToilet repairWater heater installationPlumbing leak detection
★★★★★ Nadine · 5 months ago

Russell was fast and knowledgeable about my issues with an older home. Thank you!

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Gina · 6 months ago

Alton was very professional, he removed the toilet and retrieved my glasses then reset and calked the toilet. An expensive accident flushed my glasses down the toilet.

Paid $500–600Not sureToilet repair
★★★★★ Sterling · 7 months ago

Russell did a great job on a last minute Sunday emergency, great communication, quick diagnosis and excellent and expeditious workmanship.

Paid $400–500OverpricedToilet repair

vs category

Blue = bluefrog, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.99★ (86 reviews)2024-Q2: 4.86★ (64 reviews)2024-Q3: 4.79★ (52 reviews)2024-Q4: 4.98★ (66 reviews)2025-Q1: 4.93★ (59 reviews)2025-Q2: 5.00★ (41 reviews)2025-Q3: 4.95★ (58 reviews)2025-Q4: 4.73★ (49 reviews)2026-Q1: 4.69★ (59 reviews)2026-Q2: 4.83★ (53 reviews)2026-Q3: 4.81★ (52 reviews)2026-Q4: 5.00★ (12 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 18%Reasonable 68%Overpriced 8%Not sure 6%

Score factors

Satisfaction
34
Reliability
29
Craft & service
45
Value
11
Momentum
7
Track record
51
Accountability
92

Praised for

Google highlights · percentile vs peers

Quality
+162 / −0
Professionalism
+196 / −0
Responsiveness
+174 / −0
Punctuality
+177 / −0
Value
+117 / −2

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