Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%29+4.4Craft & service 20%45+9Value 10%11+1.1Momentum 8%7+0.6Track record 7%51+3.6Accountability 5%92+4.6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREbluefrog Plumbing and Drain of West Houston
Houston, TX · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 896 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.bluefrog Plumbing and Drain of West Houston is better than 34% of plumbers.D
34
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).bluefrog Plumbing and Drain of West Houston is better than 29% of plumbers.D
29
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.bluefrog Plumbing and Drain of West Houston is better than 45% of plumbers.C
45
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.bluefrog Plumbing and Drain of West Houston is better than 11% of plumbers.F
11
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.bluefrog Plumbing and Drain of West Houston is better than 7% of plumbers.F
7
Track recordTrack record · 7% of the scoreReview volume and years with reviews.bluefrog Plumbing and Drain of West Houston is better than 51% of plumbers.C
51
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.bluefrog Plumbing and Drain of West Houston is better than 92% of plumbers.A
92
Reviews for your job
Customers hired bluefrog Plumbing and Drain of West Houston for 8 kinds of job.
bluefrog Plumbing and Drain of West Houston for sump pump repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$554+16% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 18%Reasonable 68%Overpriced 8%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 74 | $227–$618 |
| Plumbing pipe repair | 73 | $366–$1.2k |
| Drain cleaning | 62 | $176–$580 |
| Plumbing leak detection | 57 | $124–$656 |
| Plumbing leak repair | 38 | $295–$1.1k |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 28 | $208–$611 |
| Outdoor plumbing system repair | 27 | $382–$1.5k |
