Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

bluefrog Plumbing and Drain of West Omaha

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 186 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.bluefrog Plumbing and Drain of West Omaha is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 92% of sink repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.bluefrog Plumbing and Drain of West Omaha is better than —% of sink repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100

Reviews for your job

Customers hired bluefrog Plumbing and Drain of West Omaha for 8 kinds of job.

bluefrog Plumbing and Drain of West Omaha for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Drain cleaning”

brent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Our service was performed by Jacob. He was very professional and competent. He did great work.

Great priceDrain cleaning
RyannLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am a homeowner, realtor, and property manager. I have used this company for both professional and personal plumbing needs. They are always great with keeping clients informed-they don't try to sell you anything but will point out things they see that may need addressed in the future while they are there. Quick…

Paid $200–400Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Melva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Parker did a fantastic job! He worked effectively, quickly, and with confidence.

Paid $200–400Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Mr.Demetrius16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you to Parker and Ken for their friendly service. They were a pleasure to work with and I am grateful to have a draining tub!

Paid $400–600Reasonable priceDrain cleaning
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Frank Ford is the best plumber! He is very professional. He knew how to solve the problem at hand. He has excellent communication and customer service skills! A++

Paid $200–300Great priceDrain cleaningFaucet installation
Shelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Frank Ford was absolutely incredible. I accidentally overslept and missed my first appointment, but he was kind enough to come back later that same day. He quickly diagnosed the issue and had everything fixed within 30 minutes. Throughout the entire process, he was professional, efficient, and genuinely kind. I…

Paid $200–300Reasonable priceDrain cleaning
AlexandraLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Frank came to help us with a slow draining sink. He explained the pricing up front first and afterwards showed us what came out of the drain. He greeted all our pets and told them all goodbye. Frank was so easy going and friendly it felt like a family friend came over to help us. I will definitely be using Bluefrog Plumbing again in the future

Paid $200–300Great priceDrain cleaning
TravisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Frank and Ken were true professionals. On time, great value, efficient, and clean. Thanks guys!

Drain cleaning
TimLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I needed to camera a sewer line for a buyer I represented, and I contacted blue frog, and they came out the next morning. They showed up on time, we’re very professional, and did a great job communicating with me. I plan on using blue frog for other items as well because it was such a great experience.

Paid $100–200Great priceDrain cleaningService not listed
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fair price and happy with the service!

Reasonable priceDrain cleaning
Tricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

They fixed a faucet, cleaned out a drain replacing pipe and a new seal on my bathtub and other stuff I forgot but did a great job at a very affordable price esp since I subscribed to their membership deal.

Paid $200–300Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great communication! Very professional and explained the repair process. And they arrived on time.

Paid $300–400Great priceToilet repairDrain cleaning
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were quick to respond to my message, same day service in less than 2 hours, fixed my clogged kitchen drain and were on their way! Frank and Ken were very friendly and knowledgeable! We will definitely use them again!!

Paid $200–300Reasonable priceDrain cleaning
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a toilet that was leaking through my ceiling that needed to be snaked. Frank came out 1st thing in the morning and was absolutely amazing. He was very personable and knew what he was doing. He fixed the issue right away. I'd definitely use this company again and ask for Frank again.

Reasonable priceToilet repairDrain cleaning
Suzanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My kitchen sink was hopelessly clogged, but Blue Frog quickly sent two young men to assist me. They were very courteous and professional, thank you, Blue Frog!

Paid $100–200Reasonable priceDrain cleaning
ErranLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My technician was really friendly and knowledgeable about what he was doing. Frank was very easy to talk too and was very nice about not overcharging because of the hour.

Reasonable priceDrain cleaning
JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bluefrog was quick with their response time and organized with their scheduling process. Frank was incredibly helpful and knowledgeable about my plumbing concerns. Since our issues were minimal, the visit turned out to be free. I thought those days were long gone — THANK YOU, Bluefrog!! 🥰

Great priceDrain cleaningPlumbing leak detection
Dennis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceDrain cleaning
Larrileen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceDrain cleaning
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDrain cleaning

Price

$340+29% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning20$248–$493
Water heater installation16$1.2k–$2.8k
Plumbing pipe repair14$228–$811
Toilet repair13$227–$542
Plumbing leak detection12$161–$478
Faucet repair12$209–$480
Plumbing leak repair12$239–$680
Faucet installation10$322–$555

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