Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

bluefrog Plumbing and Drain of West Omaha

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 186 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.bluefrog Plumbing and Drain of West Omaha is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 92% of sink repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.bluefrog Plumbing and Drain of West Omaha is better than —% of sink repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100

Reviews for your job

Customers hired bluefrog Plumbing and Drain of West Omaha for 8 kinds of job.

bluefrog Plumbing and Drain of West Omaha for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Toilet repair”

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience, highly recommend! Plumbers were knowledgeable, prompt, communicative and polite. Price was transparent and reasonable as well.

Paid $400–600Reasonable priceToilet repairFaucet repair
BrentLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I just recently used them for a toilet replacement and then also to run a natural gas line to my backyard. They installed while i was out of town and totally trustworthy and top notched customer service.I would highly recommend using Bluefrog! The owner's have your best interest in mind and truly care!

Customer photo from Brent's review
Paid $800–1,000Reasonable priceToilet repairService not listed
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service- thoroughly knowledgeable about every issue, very fair pricing and continually reliable. Wouldn’t use any other provider!!

Paid $1,000+Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Duane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Bluefrog Plumbing is a fantastic company with knowledgeable employees. They were able to assess the issue I was having and fix the problem in a timely manner. I would recommend them to anyone in need of plumbing work in the Omaha area.

Paid $400–500Great priceToilet repairPlumbing leak repair
FranklinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Blue Frog Plumbing in Omaha, Nebraska was fantastic to work with. After installing LVP flooring, I learned the hard way that you should always replace the toilet wax ring because the finished floor height changes and can lead to leaks if the seal isn’t reset correctly. I had an urgent situation with water getting…

Customer photo from Franklin's reviewCustomer photo from Franklin's review
Paid $100–200Great priceToilet repairToilet installation
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was told by another drain company that my toilets weren't flushing due to a tree root problem. Bluefrog quickly and of accurately evaluated my toilet issues to be a calcium buildup in my pipes. They offered a solution that saved me hundreds of dollars. Their representative was polite, HONEST and TRUSTWORTHY. It…

Great priceToilet repair
Norene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Blue Frog contacted me within 15 minutes of placing a service request on a Sunday evening. Brianna was friendly and knew the right questions to ask about our issue. Frank showed up on time. He was polite & considerate of our home. He got right to work on investigating the problem. Found the solution and fixed our…

Paid $100–200Reasonable priceToilet repair
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent experience from start to finish! Scheduling and communication was great. The technicians were amazing with a difficult project and they solved the problem! Highly recommend!

Reasonable priceToilet repairWater heater repairPlumbing leak repair
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great communication! Very professional and explained the repair process. And they arrived on time.

Paid $300–400Great priceToilet repairDrain cleaning
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a toilet that was leaking through my ceiling that needed to be snaked. Frank came out 1st thing in the morning and was absolutely amazing. He was very personable and knew what he was doing. He fixed the issue right away. I'd definitely use this company again and ask for Frank again.

Reasonable priceToilet repairDrain cleaning
Kristi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Look no further, Blue frog is the answer to your peskiest plumbing problems! Talk about FAST, honest, reliable, inexpensive and professional! (did I mention fast??) I am quite an impatient person, so when I failed changing the components in the back of my sons bedroom toilet because the bolt was corroded, I decided…

Paid $200–300Great priceToilet repair
Marker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Frank was very personal, did a Great job. I hope to never see him again, but should I need a plumber Frank will be one I will call.

Paid $400–500Reasonable priceToilet repairShower installation
larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Blue Frog the Same Day. Tech. was very Cordial. And Very Reasonably Priced!

Paid $200–300Great priceToilet repair

Price

$340+29% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning20$248–$493
Water heater installation16$1.2k–$2.8k
Plumbing pipe repair14$228–$811
Toilet repair13$227–$542
Plumbing leak detection12$161–$478
Faucet repair12$209–$480
Plumbing leak repair12$239–$680
Faucet installation10$322–$555

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