Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

bluefrog Plumbing and Drain of West Omaha

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 186 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.bluefrog Plumbing and Drain of West Omaha is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 92% of sink repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.bluefrog Plumbing and Drain of West Omaha is better than —% of sink repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.bluefrog Plumbing and Drain of West Omaha is better than 100% of sink repair services.A
100

Reviews for your job

Customers hired bluefrog Plumbing and Drain of West Omaha for 8 kinds of job.

bluefrog Plumbing and Drain of West Omaha for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Water heater installation”

Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We needed a water supply and drain installed for a home dialysis machine. Not your everyday stuff. Install went great and just as directed.

Customer photo from Daniel's review
Paid $1,000+Reasonable priceWater heater installationService not listed
Tim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Blue Frog is the best. Have used them on two remodels with multiple projects each and they did a great job on everything!

Great priceWater heater installationGarbage disposal installationPlumbing pipe repair
Jamee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service! Was able to schedule me in right away.

Paid $1,800–2,000Reasonable priceWater heater installation
BrendanLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had a few quotes and they offered the best. Installed a new water heater the next business day. Will be using them for my next job for sure!

Great priceWater heater installation
JonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hiring Bluefrog Plumbing was a smooth experience. The plumbers I spoke with were knowledgeable and professional, and it was very clear what work they were going to do before they showed up. They installed a 2nd water heater and new water softener for me, as well as a new toilet. Before they ordered anything they…

Paid $1,000+Reasonable priceWater heater installationToilet installationService not listed
Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bluefrog Plumbing and Drain was very responsive. I called on Thursday, and they came out on Friday (arrived early), diagnosed our water heater, and replaced it the same day. They were very competitively priced as well. We Highly recommend them.

Paid $1,000+Great priceWater heater installation
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The three men involved with our installation were so friendly and easy to work with. Everything function was so well coordinated that it only required about 2.5 hours to complete. We upgraded from a 40 to a 75 gallon heater. Thankyou Bluefrog!

Paid $1,000+Reasonable priceWater heater installation
NicholasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast. Inexpensive. And friendly. These guys are great.

Water heater installation
JonLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service so far. Recently had a water heater installed. The team was communicative and it was a smooth process overall. The owners are very committed to their company. They are easier to communicate with over the phone rather than text. So if you're texting and not getting what you need, give them a call.…

Great priceWater heater installation
Fred4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Bluefrog Plumbing & Drain did an excellent job replacing our water heater. From start to finish there was great communication. They arrived on time, and their installers Frank and Ken were very professional. I would not hesitate to call Bluefrog again.

Paid $1,000+Reasonable priceWater heater installation
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Blue Frog Rocks very helpful, very friendly best in Omaha

Paid $700–800Great priceWater heater installation
JoshuaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent sales and service. Everything came in as promised would use them again. Replace water heater. Was kind of nervous about it.However, they made it easy and the best service.I've ever had thank you so much

Paid $1,000+Reasonable priceWater heater installation
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Frank Ford was beyond quick and courteous. He was professional and did a great job. He told me exactly what the services were going to cost and that's exactly what I paid. He also showed me an old pipe that he said would need replacing some time. He didn't show any sides of aggressive sales and went above and…

Paid $1,000+Reasonable priceWater heater installation
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great product, service and installation. Very fast and professional, great customer service and had the lowest estimate. Highly recommend

Paid $1,000+Great priceWater heater installation
FritzLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob was great in every respect. Kind, friendly and efficient.

Customer photo from Fritz's review
Paid $1,000+Great priceWater heater installation
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation

Price

$340+29% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 62%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning20$248–$493
Water heater installation16$1.2k–$2.8k
Plumbing pipe repair14$228–$811
Toilet repair13$227–$542
Plumbing leak detection12$161–$478
Faucet repair12$209–$480
Plumbing leak repair12$239–$680
Faucet installation10$322–$555

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