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Boca Electrical Service

Electrician · Wellington, FL · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 125 electriciansPosition by Experts Score among all companies we track in this category. · better than 33%
4.9 ★★★★★ 753 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$490typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Boca Electrical Service at a glance

Customers frequently praise the punctuality, professional demeanor, and clear communication provided by office staff and technicians during services like panel repairs, lighting installation, and breaker replacements. Recurring themes include thorough inspections, helpful explanations, and fair pricing for many routine jobs. However, low-star reviews consistently criticize high costs, particularly for multi-light installations, along with complaints about late arrivals, poor project timeline communication, and aggressive review solicitation.

  • Google rating: 4.9 out of 5 from 753 reviews (96% five-star).
  • Reviews on this page: 753 Google reviews (623 with written comments, 19 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Electrician serving Wellington, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction88Reliability86Craft & service97Value97Momentum100Replies to reviews100Satisfaction: 88 (median 94)Reliability: 86 (median 93)Craft & service: 97 (median 98)Value: 97 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Boca Electrical ServiceElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Boca Electrical Service: 88/100 on this factor. Category median: 94.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Boca Electrical Service: 86/100 on this factor. Category median: 93.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Boca Electrical Service: 97/100 on this factor. Category median: 98.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Boca Electrical Service: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Boca Electrical Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Boca Electrical Service: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

753 Google reviews we collected

  • 5 stars72096%
  • 4 stars101%
  • 3 stars10%
  • 2 stars41%
  • 1 star182%

Praise vs complaints

Phrases our text analysis found in 623 written reviews

  • Praise1,28998%
  • Complaints332%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3528%
  • Reasonable7359%
  • Overpriced43%
  • Not sure1210%
$490+3% vs typical electricians

Middle half of what 96 customers paid ($196–$1.4k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude37829%
  • Speed & response24619%
  • Quality & results22617%
  • Would recommend18914%
  • Price & value1118%
  • Communication1048%
  • Honesty & trust685%

What customers talk about

We read 623 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “On time, well prepared, thorough, professional and downright pleasant.”
    “When he finally arrived, he seemed unprofessional and unprepared for the job.”
  • “er, the technician that was assigned to complete the project, arrived on time, covered his shoes when walking in the house, showed understand and allo…”
    “The delays were not communicated clearly, leaving us in the dark for weeks on end.”
  • “Noah was polite, and thorough with his work, explanations and inspection.”
    “The repairs they performed were sloppy and incomplete, leaving me with lingering electrical issues that I now have to pay another company to fix properly.”
  • “I highly recommended Joe and Boca Electrical Service.”
    “Based on my experience, I would not recommend this company.”
  • “From start to finish the service was great and pricing was fair, I ended up going from updating 5 lights to 8.”
    “…ney they can out of you, I don’t recommend this company they are not fair!…”
  • “…shoes when walking in the house, showed understand and allowed me to explain in my own way the problem, took his time to find the right solution, wa…”
  • “It’s not easy finding reliable electricians, and this team absolutely delivered.”
    “Scam Alert!”

People customers mention

  • Works 59 reviews
  • Joe 33 reviews
  • Claudia 19 reviews
  • Ramos 15 reviews
  • Cristofer 13 reviews
  • Ismael 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Boca Electrical Service for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

LuckyMe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Christopher, the technician that was assigned to complete the project, arrived on time, covered his shoes when walking in the house, showed understand and allowed me to explain in my own way the problem, took his time to find the right solution, was polite, patient, knowledgeable, and got the job done perfectly.…

Paid $1–500Reasonable priceGround wire installation
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service, fair prices. My technician Joe was helpful and knowledgeable and he took time to address each of my projects. I highly recommended Joe and Boca Electrical Service.

Paid $1–500Great priceElectrical outlet & switch repairOutdoor lighting installationService not listed
Cathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We were discussing issues from water intrusion and all the electric was checked in the walls. Excellent service & we discussed you coming back to replace my outlets once new drywall is in place. I was very pleased.

Paid $1–500Great price
robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Joe was great! He diagnosed the problem quickly & was able to make the repair with no issues. Happy we found Boca Electrical!

Paid $500–1,000Reasonable price
Ilene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Noah was fantastic. He had to get a part and called to let me know what was going on and when he would get back to my home. He finished the job and showed me exactly what he did and what to make sure I told the plumber important information. I would definitely recommend Boca Electrical and use them again if necessary.

Paid $200–400Not sureElectrical outlet & switch repairService not listed
MaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I would like to thank Boca Electric for having such excellent staff and superior service. Our expectations were exceeded from the very first call as I scheduled service to the moment the technicians left our house. It was reassuring to have such knowledgeable technicians who provided clear explanation and guidance…

Paid $1–500Great priceElectrical outlet & switch repair

Photos

Customer reviews

4.9 ★★★★★ 753 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bruce Andrews1 reviewTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, well prepared, thorough, professional and downright pleasant. I’ll be using them from now on!

Response from the owner · 22 hours ago

Thank you for your 5 star review Bruce! As a family business we always appreciate all our continued feedback on their experiences with our team! See you next time! :)

Ryan Bye
Review from Google · view on Google
★★★★★

Very friendly company.

Response from the owner · 12 hours ago

Thank you Ryan!

Anthony Susi5 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very pleased with the service Joe gave me. Will definitely call again.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Remodeling
  • Response time: 0–1 hr
Response from the owner · 7 months ago

Thank you, Anthony, for your kind review. We’re glad to hear Matt provided professional and courteous service. We truly appreciate your support and look forward to helping you with any future electrical work.

Bernice O'HaraLocal Guide · 18 reviewsTotal number of Google reviews Bernice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Boca Electrical was very accommodating and sent Noah to replace a faulty breaker in my panel and a new GFI switch for my washer. Noah was polite, and thorough with his work, explanations and inspection. Thank you for having such a courteous technician and for making this a painless experience. I would highly recommend Boca Electrical.

  • Services: Electrical panel repair, Electrical outlet & switch repair
Response from the owner · 5 days ago

Thank you so much for your kind words and recommendation, Bernice! We're glad Noah was able to make the breaker and GFI replacement a smooth, stress-free experience. We take pride in providing thorough, courteous service, and we'll be sure to pass along your compliments to Noah. Thank you for trusting Boca Electrical with your electrical needs!

LuckyMe 27 reviewsTotal number of Google reviews LuckyMe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Christopher, the technician that was assigned to complete the project, arrived on time, covered his shoes when walking in the house, showed understand and allowed me to explain in my own way the problem, took his time to find the right solution, was polite, patient, knowledgeable, and got the job done perfectly. I thank you. I am grateful to have found Boca Electrical Service!!!

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Ground wire installation
  • Response time: 0–1 hr
Response from the owner · 5 days ago

Thank you so much for your thoughtful review and for choosing Boca Electrical Service! We're delighted to hear that Christopher made such a positive impression with his punctuality, patience, and attention to detail. Taking the time to listen, understand your concerns, and find the right solution is exactly the level of service we strive to provide. We'll be sure to share your kind words with Christopher. We truly appreciate your trust and look forward to helping you with any future electrical needs!

Robin Weidlich2 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with Boca Electrical Service. Their office staff was courteous and prompt and the electricians were very polite and professional. Everything was completed in a timely manner and the landscaping lights around our palm tree look great!

Response from the owner · 5 days ago

Thank you for the wonderful review, Robin! We're so glad you had a great experience with our team, from the office staff to our electricians. It's especially rewarding to hear that you're happy with how the landscape lighting around your palm tree turned out! We truly appreciate you choosing Boca Electrical Service and look forward to helping you with any future electrical projects!

John IboneLocal Guide · 13 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Boca electric, responded in a timely fashion! Assess the problem. and fix it at a reasonable price! They were professional and prompt. I highly recommend them to anyone. Thank you

  • Services: Electrical fuse changing, Electrical panel repair
Response from the owner · 5 days ago

Thank you for the great review and recommendation, John! We're glad our team was able to respond promptly, identify the issue, and complete your electrical repairs at a fair price. Providing professional, reliable service is always our priority. We truly appreciate your trust in Boca Electrical Service and look forward to assisting you again whenever you need us!

Carol Virga8 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service, fair prices. My technician Joe was helpful and knowledgeable and he took time to address each of my projects. I highly recommended Joe and Boca Electrical Service.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Electrical outlet & switch repair, Outdoor lighting installation, Service not listed
Response from the owner · 5 days ago

Thank you for the wonderful review, Carol! We're happy to hear that Joe took the time to understand and address each of your electrical projects. His knowledge, helpfulness, and attention to detail are qualities we truly value. We're also glad you found our pricing fair and our service excellent. We appreciate your recommendation and thank you for choosing Boca Electrical Service!

Mark Peppas4 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100 % recommended! Knowledgeable, Reliable, Patient and Flexible.

  • Services: Electrical wiring installation, Light fixture installation, Outdoor lighting installation, Electrical outlet & switch installation
Response from the owner · a week ago

Thank you so much, Mark! We truly appreciate your recommendation and kind words about our team. We're glad we could provide knowledgeable, reliable, and flexible service for your electrical wiring, lighting, and outlet installations. It was a pleasure assisting you, and we look forward to helping with any future electrical needs!

Brandie Lynch5 reviewsTotal number of Google reviews Brandie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The young men that came to my door were very respectful and cared.

Response from the owner · a week ago

Thank you, Brandie! We're happy to hear that our team treated you with respect and care. Providing friendly, professional service is always our priority. We truly appreciate your kind words and thank you for choosing Boca Electrical Service!

Boca Electrical Service on Google Maps →

Business details