Personal trainer · Highland Village, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%96+14.6Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 59 athletic trainingiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★65 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bodies by Mack five stars based on sixty-five reviews, with the owner responding to a majority of them. Clients describe services including personal training, group classes, and nutrition guidance, noting that sessions are personalized, challenging, and focused on technique and mobility. Recurring themes highlight the trainer's punctuality, consistent communication through reminders, and ability to motivate clients of various ages and fitness levels toward weight loss and strength goals. No common criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 65 reviews (100% five-star).
Reviews on this page: 65 Google reviews (61 with written comments, 1 with photos).
Owner responses: the business replied to 65% of reviews.
Most recent review: January 2, 2026.
Service: Athletic Trainer serving Highland Village, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other athletic training
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bodies by MackAthletic Training median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bodies by Mack: 99/100 on this factor. Category median: 98.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bodies by Mack: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bodies by Mack: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bodies by Mack: 96/100 on this factor. Category median: 98.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bodies by Mack: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
5.0of 5
5 stars65100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
97%praise
Praise6997%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude3144%
Would recommend2839%
Quality & results710%
Honesty & trust34%
Speed & response23%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His approach is results-driven, he supports you every step of the way, and his nutrition guidance is realistic and helpful.”
“I’ve been working with Coach Mack for a few years now, and I can’t recommend him enough!”
“Trained my wife for our wedding could not recommend him more.”
“The progress I’ve made, both physically and mentally, has far exceeded my expectations.”
“His energy is contagious, and his belief in your potential is so genuine that it becomes impossible not to believe in yourself too.”
“Mack is very professional, caters workouts to your body style, provides a meal plan whether it’s weight loss or gains, and on time service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
VictoriaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Mack is hands-down the best trainer I’ve ever had. He motivates me even on days I don’t want to be there and is always positive and happy to see me. He feels like a friend but is truly a master at what he does. His approach is results-driven, he supports you every step of the way, and his nutrition guidance is…
Briana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
I originally hired Mack to work with my teenage son, and after watching the care, patience, and expertise he brought to each session, I decided to start training with him as well. I’ve worked with several excellent trainers over the years, and Mack is truly one of the best. His approach is thoughtful, motivating,…
Reasonable price
Nicole1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Coach Mack, has been a joy to work with. What really sets him apart is his ability to create a positive, encouraging environment. He pushes me to do my best, but also knows when to adjust and offer support, making sure I stay on track without feeling pressured. Whether it's strength training, mobility work, or…
Great price
Kevin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I personally did not like working out but Mack it all changed yeah somedays are tough but his workout regimen is fun and enjoyable. Help me to go from 330lbs down to 278lbs and I feel GREAT
Great price
Rhina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mack is one of the best trainers in the area. He is passionate, patient, knowledgeable and challenges his clients in every workout.
Rhea2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve been working with Coach Mack for a few years now, and I can’t recommend him enough! He’s been an incredible support in my fitness and weight loss journey, always flexible with my hectic schedule as a busy mom. The environment is welcoming and motivating, I feel stronger than ever, and the group classes are absolutely amazing!
Mack is hands-down the best trainer I’ve ever had. He motivates me even on days I don’t want to be there and is always positive and happy to see me. He feels like a friend but is truly a master at what he does. His approach is results-driven, he supports you every step of the way, and his nutrition guidance is realistic and helpful. Highly recommend him for any fitness goals.
Briana Kaufman5 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
I originally hired Mack to work with my teenage son, and after watching the care, patience, and expertise he brought to each session, I decided to start training with him as well. I’ve worked with several excellent trainers over the years, and Mack is truly one of the best. His approach is thoughtful, motivating, and personalized, and he brings out the best in every client—regardless of age or fitness level. We are incredibly thankful to have his expertise and services available in this area. Highly recommended!
Price assessment: Reasonable price
Nicole1 reviewiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Coach Mack, has been a joy to work with. What really sets him apart is his ability to create a positive, encouraging environment. He pushes me to do my best, but also knows when to adjust and offer support, making sure I stay on track without feeling pressured. Whether it's strength training, mobility work, or conditioning, he always brings fresh ideas to keep me engaged and make each workout exciting. 10/10!
Price assessment: Great price
Kevin Guevara1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
I personally did not like working out but Mack it all changed yeah somedays are tough but his workout regimen is fun and enjoyable. Help me to go from 330lbs down to 278lbs and I feel GREAT
Price assessment: Great price
Rhina Lemus3 reviewsiTotal number of Google reviews Rhina has written across all businesses on Google Maps, not just this one.
Mack is truly an exceptional trainer—someone who goes far beyond just writing workouts. He has a rare ability to connect with each client on a personal level, understanding not only their goals but also what motivates them. His energy is contagious, and his belief in your potential is so genuine that it becomes impossible not to believe in yourself too.
Whether you're just starting out or refining years of hard work, Mack knows how to challenge you in exactly the right ways. He doesn't just push you physically—he inspires mental toughness, consistency, and a positive mindset. Countless clients, myself included, have made real, lasting progress because of his coaching and support.
Mack isn’t just a trainer—he’s a cornerstone in many people’s fitness journeys. His presence in the gym is motivating, and his dedication to his clients' success makes him stand out. If you're looking for someone who truly cares and has the expertise to get you results, Mack is that trainer.
Response from the owner · a year ago
Thank you so much Naseem for your kind words. Let’s continue to grow and push forward.
Rhea Royster2 reviewsiTotal number of Google reviews Rhea has written across all businesses on Google Maps, not just this one.
I’ve been working with Coach Mack for a few years now, and I can’t recommend him enough! He’s been an incredible support in my fitness and weight loss journey, always flexible with my hectic schedule as a busy mom. The environment is welcoming and motivating, I feel stronger than ever, and the group classes are absolutely amazing!
Price assessment: Great price
Services: Service not listed
Response from the owner · a year ago
Thanks a lot Rhea. I’m so happy you chose me as your coach.
Welliver Family5 reviewsiTotal number of Google reviews Welliver has written across all businesses on Google Maps, not just this one.
Mack is by far one of the most motivating, energetic trainers I've ever worked out with. He pushed me to my to my limits while also keeping the workouts personalized and fun! He pays close attention to technique, which I loved, so that I could stay injury-free & maximize my results! I HIGHLY recommend Mack to anyone looking to take their fitness to the next level!
Response from the owner · a year ago
Thanx Rebbecca. Let’s continue to push forward in our fitness journey.
Ismail Haridi10 reviewsiTotal number of Google reviews Ismail has written across all businesses on Google Maps, not just this one.
