iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 104 spasiPosition by Experts Score among all companies we track in this category. · better than 37%
4.8★★★★★132 Google reviews · 14 photos
94%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the spa's focus on shoulder, neck, and foot reflexology services, noting that sessions are generally unhurried and effective for tension relief. While most reviewers report feeling relaxed, lower-rated feedback highlights concerns about pricing discrepancies for couples and a perception that the establishment pressures guests to post positive reviews.
Google rating: 4.8 out of 5 from 132 reviews (94% five-star).
Reviews on this page: 132 Google reviews (124 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 9, 2026.
Service: Spa serving Antioch, California.
Data from Google, last updated November 10, 2026.
Score profile vs other spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Body Relax SpaSpas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Body Relax Spa: 86/100 on this factor. Category median: 93.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Body Relax Spa: 80/100 on this factor. Category median: 91.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Body Relax Spa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Body Relax Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Body Relax Spa: 94/100 on this factor. Category median: 61.A
94
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
4.8of 5
5 stars12494%
4 stars32%
3 stars11%
2 stars11%
1 star32%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
96%praise
Praise7196%
Complaints34%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3472%
Reasonable1226%
Overpriced12%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results2838%
Staff & attitude1926%
Would recommend1419%
Speed & response912%
Price & value34%
Honesty & trust11%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service I felt more relaxed after my facial and skin care session.”
“This was exactly the kind of service I was looking for.”
“Amy is the best for back shoulders feels wonderful always coming here and highly recommend”
“Excellent The foot reflexology and spa felt soothing right away.”
“I was drawn to the head spa and scalp treatment because it felt like a simple way to slow down.”
“Worth the money definitely coming back.”
“Thankful for a place like this that genuinely cares for your well being.”
People customers mention
Amy18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Body Relax Spa for 2 kinds of job. Pick one to see what they paid and said.
Valerie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★
Excellent The foot reflexology and spa felt soothing right away. The linger on my feet was exactly what I wanted, and the session gave me a sense of tension relief. !!!!
Reasonable price
Antonio2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Foot reflexology and spa kept the linger on my feet, with a steady, comfortable pressure throughout. I left feeling deeply relaxed. Amy was excellent relieving tension to help me gather for the new week
Great priceSkin treatments
Paulina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I spent my visit fixed on the shoulder and neck treatment, and the pace suited me well. It stayed fixed on that area, felt easy to relax into, and I left feeling refreshed without anything being overdone.
Emily1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Great service I felt more relaxed after my facial and skin care session. The facial care was gentle and easy to relax into and not rushed. Antioch Body Relax Spa was a good choice for a simple skin care visit.
Lilian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The Antioch Body Relax Spa session had a calm, soothing feel. I liked how the pace let me settle in and not rushed, and the tension relief made the session feel worthwhile. I left feeling refreshed.
Christelle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The head spa and scalp treatment felt calm and unhurried. It paired naturally with attention to the shoulder and neck area, and the steady pace helped me ease into the visit.
Excellent The foot reflexology and spa felt soothing right away. The linger on my feet was exactly what I wanted, and the session gave me a sense of tension relief. !!!!
Price assessment: Reasonable price
Payment method: Credit card
Response from the owner · 3 months ago
Hi Valerie,
Thank you so much for your amazing 5-star review! 🌟
We're delighted to hear you had an excellent experience at **Body Relax Spa**. Your kind words and support truly mean a lot to our team and inspire us to continue providing the best care and service to every guest.
We look forward to welcoming you back soon for another relaxing and rejuvenating visit!
Warm regards,
**Body Relax Spa Team** 🌿💆♀️✨
Antonio Zeno2 reviewsiTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Foot reflexology and spa kept the linger on my feet, with a steady, comfortable pressure throughout. I left feeling deeply relaxed. Amy was excellent relieving tension to help me gather for the new week
Price assessment: Great price
Services: Skin treatments
Response from the owner · a day ago
Hi Antonio,
Thank you for choosing Body Relax Spa! We're so glad the foot reflexology left you feeling relaxed with steady, comfortable pressure from start to finish. We'd love to welcome you back whenever you need some time to unwind and recharge.
Warm regards,
Body Relax Spa Team
Paulina Lopez1 reviewiTotal number of Google reviews Paulina has written across all businesses on Google Maps, not just this one.
I spent my visit fixed on the shoulder and neck treatment, and the pace suited me well. It stayed fixed on that area, felt easy to relax into, and I left feeling refreshed without anything being overdone.
Response from the owner · a day ago
Hi Paulina,
Thank you for choosing Body Relax Spa! We're glad the shoulder and neck treatment suited your pace and stayed focused on exactly the area you needed. We'd love to welcome you back whenever you need some time to unwind and recharge.
Warm regards,
Body Relax Spa Team
Emily Maria Vazquez1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Great service I felt more relaxed after my facial and skin care session. The facial care was gentle and easy to relax into and not rushed. Antioch Body Relax Spa was a good choice for a simple skin care visit.
Response from the owner · 8 months ago
Dear Emily,
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re so happy to hear you enjoyed our service at Body Relax Spa. Your kind words truly mean a lot to our team. 💆♀️✨
We look forward to welcoming you back soon for another relaxing experience!
Warm regards,
Body Relax Spa Team
Lilian Vasquez3 reviewsiTotal number of Google reviews Lilian has written across all businesses on Google Maps, not just this one.
The Antioch Body Relax Spa session had a calm, soothing feel. I liked how the pace let me settle in and not rushed, and the tension relief made the session feel worthwhile. I left feeling refreshed.
Response from the owner · 6 days ago
Hi Lilian,
Thank you for choosing Body Relax Spa! We're so happy the calm, unhurried pace of your session helped you settle in and truly relax. We'd love to welcome you back whenever you need some time to unwind and recharge!
Warm regards,
Body Relax Spa Team
Christelle Oblanca1 reviewiTotal number of Google reviews Christelle has written across all businesses on Google Maps, not just this one.
The head spa and scalp treatment felt calm and unhurried. It paired naturally with attention to the shoulder and neck area, and the steady pace helped me ease into the visit.
Response from the owner · 6 days ago
Hi Christelle,
Thank you for choosing Body Relax Spa! We're so glad the head spa and scalp treatment felt calm and unhurried, and that the attention to your shoulders and neck rounded out the experience. We'd love to welcome you back whenever you need some time to unwind and recharge!
Warm regards,
Body Relax Spa Team
Joseph DavisLocal Guide · 17 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Hi Joseph,
Thank you for choosing Body Relax Spa! We're so glad Amy's deep tissue massage hit the spot and left you feeling great. We'll pass your kind words along to her, and we'd love to welcome you back whenever you need some time to unwind and recharge.
Warm regards,
Body Relax Spa Team
Shamiah Lewis3 reviewsiTotal number of Google reviews Shamiah has written across all businesses on Google Maps, not just this one.
I chose the shoulder and neck service because I wanted deep relaxation, and it left me feeling calm and refreshed afterward.GREAT JOB AMY❤️
Response from the owner · a week ago
Hi Shamiah,
Thank you for choosing Body Relax Spa! We're so glad the shoulder and neck service gave you the deep relaxation you were looking for, and it's wonderful to hear Amy took such good care of you. We'll be sure to share your kind words with her, and we'd love to welcome you back whenever you need some time to unwind and recharge. 😊
Warm regards,
Body Relax Spa Team
Kelly McGregor1 reviewiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
This was exactly the kind of service I was looking for. The head spa and scalp treatment was kept gentle and unhurried, with attention fixed on the head and scalp throughout. It felt soothing and not overdone, and the tension seemed to ease a bit. Amy was great, feel so much better and relaxed!
Response from the owner · a week ago
Hi Kelly,
Thank you for such a thoughtful review! We're so glad the head spa and scalp treatment felt gentle and unhurried, with all that attention focused right where you needed it, and it's wonderful that Amy helped the tension ease. We'd love to welcome you back to Body Relax Spa whenever you need some time to unwind and recharge.
Warm regards,
Body Relax Spa Team
David Williams1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I felt relaxed right away during the shoulder and neck treatment. The emphasis stayed on that area, and the session had a deep-relaxation feel and not rushed. I left feeling refreshed.
Response from the owner · a week ago
Hi David,
Thank you for choosing Body Relax Spa! We're so glad the shoulder and neck treatment helped you relax right away and stayed focused on exactly where you needed it. We'd love to welcome you back whenever you need some time to unwind and recharge!
Warm regards,
Body Relax Spa Team
