Personal trainer · Cleveland, OH · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%96+14.6Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 70 gymsiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★107 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight the individualized attention provided by trainers who customize workouts to specific goals and offer meal guidance. Clients frequently cite consistent communication, daily check-ins, and strong accountability as key factors in their progress, noting that the staff adapts to various physical limitations and mental health needs. The training environment is described as supportive yet challenging, with clients reporting significant physical results and improved confidence. No recurring criticisms regarding pricing, punctuality, or service quality appear in the provided excerpts.
Google rating: 5.0 out of 5 from 107 reviews (99% five-star).
Reviews on this page: 107 Google reviews (99 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: July 2, 2026.
Service: Gym serving Cleveland, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other gyms
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Body Transformation ClubGyms median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Body Transformation Club: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Body Transformation Club: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Body Transformation Club: 96/100 on this factor. Category median: 99.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Body Transformation Club: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
5.0of 5
5 stars10699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 99 written reviews
97%praise
Praise7697%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price444%
Reasonable556%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2431%
Staff & attitude2329%
Speed & response1013%
Quality & results810%
Communication56%
Honesty & trust56%
Price & value34%
What customers talk about
We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s been amazing working with Tony and Su, I recommend them to everyone ‼️‼️”
“And extremely knowledgeable with diet and the exercise that I needed.”
“Very efficient and professional work that helps you achieve your goals in the shortest possible time.”
“It truly exceeded my expectations, it motivated me to gain weight and boosted my confidence.”
“You can tell by how they personalize every workout to you, EVEN during the workout they are changing it when they notice it’s not working.”
“Great communication, EXTREMELY KNOWLEDGEABLE and they produce results for the long run!”
“When I first signed up, I was at 260 pounds and honestly felt like I had tried everything with little consistency or long-term success.”
“…me but the workouts be killing me but at the end of the day it is so worth it that I be shocked when my workouts are over I'm im really wow tony n su…”
People customers mention
Tony24 reviews
Sue16 reviews
Sugeiry5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Body Transformation Club for 1 kind of job. Pick one to see what they paid and said.
Candance3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing trainers! I work with Tony and this has been the best training I have ever had and I am a intermediate lifter. He customizes the workouts to your goals and only trains one person at a time which I really appreciate. He provides meal guides for you to keep you on track and checks in with you to keep you…
Great pricePersonal training
RachelLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Where do I start! I was hesitant about doing a personal trainer at first. But I can tell you once I got started Tony was amazing. And extremely knowledgeable with diet and the exercise that I needed. He was absolutely 1000000% supportive and the most amazing positive energy you need to help you be successful in your…
Reasonable pricePersonal training
Jessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great communication, EXTREMELY KNOWLEDGEABLE and they produce results for the long run!! It’s been amazing working with Tony and Su, I recommend them to everyone ‼️‼️
Reasonable pricePersonal training
Ricardo1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Recomendado!! profesionalismo muy eficiente con su trabajo y te ayuda a cumplir tus metas en el periodo más corto.
Mariely2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Muy recomendado… una entrenadora responsable, puntual, amigable y te ayuda a cumplir tus metas a corto o a largo plazo… recomendada!!!
Jennifer7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My experience with my personal trainer, Sugeiry, has been incredible. She is very professional and knowledgeable, yet has a warm personality that makes you feel comfortable right away — like you’ve known her for years. She keeps me accountable, challenges me in all the right ways, and motivates me to keep improving.…
Amazing trainers! I work with Tony and this has been the best training I have ever had and I am a intermediate lifter. He customizes the workouts to your goals and only trains one person at a time which I really appreciate. He provides meal guides for you to keep you on track and checks in with you to keep you accountable. Extremely knowledgeable about his profession.
Price assessment: Great price
Services: Personal training
Response from the owner · 3 months ago
Thank you, Candance, for the wonderful review. We're thrilled Tony has provided the customized one-on-one training, meal guides, and accountability that have helped your progress as an intermediate lifter. We’ll pass along your praise to Tony and appreciate you highlighting his knowledge and dedication. We look forward to supporting your continued gains.
Rachel GreathouseLocal Guide · 24 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Where do I start! I was hesitant about doing a personal trainer at first. But I can tell you once I got started Tony was amazing. And extremely knowledgeable with diet and the exercise that I needed. He was absolutely 1000000% supportive and the most amazing positive energy you need to help you be successful in your health journey. Tony is a hell of a trainer and he will push you to help you achieve your Goal. Well worth the time and effort! He’s kind and truly understanding! You would be doing yourself a dis justice
If you did not choose Tony to be your trainer.
Price assessment: Reasonable price
Services: Personal training
Response from the owner · 3 months ago
Rachel, thank you so much for this fantastic review and for trusting Tony with your health journey. We’re thrilled his knowledge, encouragement, and positive energy helped you reach your goals, and I will be sure to pass your kind words on to him. We appreciate your strong recommendation and look forward to supporting you as you continue to progress.
Jessica Walker2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Great communication, EXTREMELY KNOWLEDGEABLE and they produce results for the long run!! It’s been amazing working with Tony and Su, I recommend them to everyone ‼️‼️
Price assessment: Reasonable price
Services: Personal training
Response from the owner · 3 months ago
Thank you so much for the fantastic review, Jessica! We’re thrilled Tony and Su’s expertise, communication, and long-term results made such a positive impact. Your recommendation means a lot to our team. We look forward to continuing to support you.
Ricardo Rivera1 reviewiTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Recomendado!! profesionalismo muy eficiente con su trabajo y te ayuda a cumplir tus metas en el periodo más corto.
Response from the owner · 7 months ago
¡Muchas gracias por la recomendación, Ricardo! Nos alegra saber que nuestro equipo fue profesional y eficiente y que pudimos ayudarte a alcanzar tus metas en el menor tiempo posible. Apreciamos mucho tu confianza y estaremos encantados de apoyarte en futuros proyectos.
Mariely Torres2 reviewsiTotal number of Google reviews Mariely has written across all businesses on Google Maps, not just this one.
Muy recomendado… una entrenadora responsable, puntual, amigable y te ayuda a cumplir tus metas a corto o a largo plazo… recomendada!!!
Response from the owner · 7 months ago
¡Muchas gracias, Mariely! Nos alegra mucho saber que aprecias la responsabilidad, puntualidad y amabilidad de nuestra entrenadora, y que te ha ayudado a cumplir tus metas a corto y largo plazo. Tu recomendación nos motiva a seguir ofreciendo lo mejor a nuestros clientes. Seguiremos esforzándonos para mantener este nivel de servicio.
Jennifer Shenker7 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
My experience with my personal trainer, Sugeiry, has been incredible. She is very professional and knowledgeable, yet has a warm personality that makes you feel comfortable right away — like you’ve known her for years. She keeps me accountable, challenges me in all the right ways, and motivates me to keep improving. Her communication is clear and consistent, and she truly listens to what I want to achieve. Every session feels positive, focused, and encouraging. I’ve noticed real progress and feel stronger and more confident since working with her. I highly recommend Sugeiry to anyone looking for a supportive and results-driven trainer.
Services: Personal training
Response from the owner · 8 months ago
Thank you so much for your wonderful review, Jennifer. We’re thrilled Sugeiry’s professionalism, warmth, accountability, and clear communication have made each session positive and helped you feel stronger and more confident. We appreciate your recommendation and look forward to supporting your continued progress.
Haydee Cortes2 reviewsiTotal number of Google reviews Haydee has written across all businesses on Google Maps, not just this one.
I am beyond grateful for the incredible support my coach has provided me. She’s been consistently attentive, checking in daily, making sure I’m okay, and always answering my questions. Through a challenging healing process, she has made sure I felt supported every step of the way, and her care has truly made a difference.
Services: Personal training
Response from the owner · 9 months ago
Thank you so much, Haydee, for sharing your experience and for trusting us with your healing journey. We’re thrilled your coach’s attentive care made a meaningful difference, and we will share your kind words with her. We remain committed to supporting you every step of the way.
Stephany CarreroLocal Guide · 16 reviewsiTotal number of Google reviews Stephany has written across all businesses on Google Maps, not just this one.
Got my first day with Sugeily and my experience was amazing. She was knowledgeable and detailed oriented while checking on my limits and strengths. Totally recommend her if you planning on getting a trainer.
Response from the owner · 9 months ago
Thank you for the wonderful review, Stephany. We're thrilled Sugeily gave you an amazing first session and that her knowledge and attention to your limits and strengths made a difference. We appreciate you recommending her to others. We look forward to supporting your training journey.
Valerie Colon5 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
De verdad que superó las expectativas me motivó ha subir peso y me generó confianza Y LA RUTINA MATADOR La mejor 💚💚
Price assessment: Reasonable price
Services: Personal training
Response from the owner · 9 months ago
¡Gracias por tu comentario, Valerie! Nos alegra muchísimo saber que superamos tus expectativas, que te motivamos a subir de peso y que la rutina te dio confianza. Nos encanta que disfrutes la "rutina matador" y seguiremos acompañándote en tu progreso.
Raquel Spears5 reviewsiTotal number of Google reviews Raquel has written across all businesses on Google Maps, not just this one.
I love it here ✨️ this is my happy place 💛 & the trainers here are the absolute best !!! Come on get fit with us 💪🤗 If you know like I know they will get u fit, help you make healthy life changes and get that body that you deserve. Come on give it a try, it may be the step in the right direction you've been looking for!! Best of luck to the new crew ...LET'S GET FIT 🙌
Services: Personal training
Response from the owner · 3 years ago
Thank you Raquel. We appreciate you for coming in with a big smile and always being ready to give it your all. ✊🏽❣️
