Experts Reviews · Company report
BodyCentre Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

BodyCentre Day Spa

Costa Mesa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #140Position by Experts Score among all companies we track in this category. of 244 massage therapists · 4.9★ from 526 Google reviews

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BodyCentre Day Spa is better than 92% of massage therapists.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BodyCentre Day Spa is better than 88% of massage therapists.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BodyCentre Day Spa is better than 95% of massage therapists.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BodyCentre Day Spa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BodyCentre Day Spa is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BodyCentre Day Spa is better than 63% of massage therapists.B
63

Reviews for your job

Customers hired BodyCentre Day Spa for 2 kinds of job.

BodyCentre Day Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$149
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Skin treatments”

AnnaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’ve been here… 4 times now? Every time I leave, I feel SO rejuvenated, and each trip is better than the last. It’s hard for me to relax. I keep a lot of stress and tension in my body. Today I had DeeDee: she was phenomenal. She spent so much time and care addressing my targeted issues, and really worked out the…

Skin treatments
Carlie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Pleasant and friendly reception. I met with Tim, a great spa specialist. He started with a dry brush scrub, moving to a moist exfoliation of the skin, and wiping the residual off with hot towels. Next was the mud wrap with heat. This is a first for me. It was great! Then a shower and massage. The experience was exceptional.

Reasonable priceSkin treatments
VeronikaLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I went for a swedish massage and a facial treatment, just for kicks 😊 The Esthetician Elizabeth has great knowledge for skin treatments, she's amazing! For years, I used to see the reddish in some specific areas of my face, she told me "if you use what I put on your face today, you will have the same glow…

Customer photo from Veronika's review
Reasonable priceSkin treatments
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daniel is amazing. This salon is great. I’ve been using them for 10+ years. Book book book.

Reasonable priceSkin treatmentsService not listed
ChadLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had my first facial here with Tim and was completely blown away! The facial was amazing and left my skin glowing. Tim was friendly and made everything so relaxing! The owner/manager was also very kind, and gave me a sweet treat to leave with, a blueberry crumble. My favorite! Could not recommend this location more,…

Great priceSkin treatments
Shydae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience, this is just my second time there but I received a relaxation passage and European facial and it was an amazingly relaxing experience. I would definitely recommend both of these services and I would return again.

Reasonable priceSkin treatments
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My daughter and I went to Body center day spa today for facials and massages and the experience was amazing when you walk in your greeted by this really cute little dog and behind the counter they have these homemade raisin oatmeal cookies that are made fresh daily that are free and is just really great staff and…

Reasonable priceSkin treatments
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome hydrofacial Tim is one of the best Pays attention to individual needs.

Reasonable priceSkin treatments
ShelleeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I chose to receive a relaxation massage this time. Gina, my massage therapist did an amazing job. I came away from my session feeling so relaxed. The facility always feels so inviting and the staff are friendly and welcoming. I have brought several family members here over the years. I recommend The highly Bodycentre to anyone looking for a great massage.

Reasonable priceSkin treatments
JenniferLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is the Mecca Of all things wellness💕 Customer service is amazing Kelly the owner knows Her stuff. Strongly recommend for any thing that you were questioning from bio hacking🧬to A next level facial🧖‍♀️

Great priceSkin treatmentsService not listed
cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely wonderful, my first facial. Didn’t want it to end. Definitely going back.

Skin treatments
Marina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I loved the hydrofacial Tim did in my face , my face look so soft and clean, Tim is very nice and answer my questions , thank you Tim

Reasonable priceSkin treatments
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent services at good prices. I love this place.

Skin treatmentsService not listed
DeAnne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a gift certificate for the gold package! Best massage and facial in a relaxing atmosphere. The office is so pleasant with a a wonderful peaceful atmosphere.

Great priceSkin treatments
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I booked a platinum hydrafacial with Tim via class pass. This was my first time trying out a Hydrafacial. Tim was so sweet and it felt like I had already been there. The neck and shoulder massage was amazing and my skin looks beautiful after!

Great priceSkin treatments
Ruth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience, very professional, kind, and caring

Skin treatments
Susan5 months ago★★★★★

Rating only, no written review.

Reasonable priceSkin treatments
Desiree7 months ago★★★★

Rating only, no written review.

Reasonable priceSkin treatments
Groovya year ago★★★★★

Rating only, no written review.

Reasonable priceSkin treatments
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Reasonable priceSkin treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments20$103–$149
European facial2—

Compare with