Analyzing 5,765,8405.8M ReviewsFor 15,86015.9K Experts

Experts Reviews · Company report
Bolton Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Bolton Heating & Air

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 325 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bolton Heating & Air is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bolton Heating & Air is better than 93% of HVAC contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bolton Heating & Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Bolton Heating & Air for 8 kinds of job.

Bolton Heating & Air for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “HVAC system maintenance” · showing 20

PatriciaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Today we had a GREAT experience with Brennan from Bolton A/C and Heating. Brennan did the 6 month maintenance on our furnace and he was very professional and neat. Brennan was very patient with us when we asked questions and his explanation was very simple and clear. Bolton HVAC will be doing all our service needs in the future.

HVAC system maintenance
BrentLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a great experience with Bolton Heating & Air! Eric was able to come out quickly and was very thorough in explaining what was going on, what my options were, and what he recommended. He even took the time to physically show me the problems he found instead of just telling me something was wrong, which I really…

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Wayne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Updating review due to additional service - It’s never a good time to have an AC fail but when it is over 100° outside is really really bad. When Jesus did my repair earlier, he cautioned that we ultimately needed to consider replacement. Our system was aging and several components were on the edge of…

Paid $2,000+Great priceHVAC system maintenanceA/C system repairInstallation
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jesus went above and beyond helping me. He helped me set up a portable air conditioner just in case I had no air. Will have new unit installed Monday.

Paid $1,400–1,600Reasonable priceHVAC system maintenance
Aston3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I wanted to give a shout-out to Jesus for his outstanding professionalism and expertise. From start to finish, he provided exceptional service and made the entire process smooth and stress-free. His knowledge, attention to detail, and commitment to helping us were evident every step of the way. Jesus truly made my…

Great priceHVAC system maintenanceA/C system maintenance
Logan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jesus took great care of me. Really appreciate the attentive care. Love Bolton

HVAC system maintenance
Milton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, highly recommend. Called early in the morning. Erick came and assisted not only with the issues but also gave us great suggestions.

Reasonable priceHVAC system maintenance
Cross1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mr. Eric did an excellent job. Highly Recommend!!!!

Reasonable priceHVAC system maintenance
Aleah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bolton provides such an amazing service! My technician Eric was really friendly and provided such a helpful experience.

Reasonable priceHVAC system maintenance
Staci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had such a great experience with Bolton and what made it even better was the excellent service that Eric provided!!

Great priceHVAC system maintenance
Karla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric has amazing customer service!!

Great priceHVAC system maintenance
jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric was great & very attentive to our needs!

Great priceHVAC system maintenance
Jeremiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bolton Heating & Air provided amazing service from start to finish. The team was professional. Everyone communicated clearly, and made the entire process easy and stress-free. Michael Lawry especially stood out for his professionalism and dedication. It’s clear this company values customer satisfaction and quality…

HVAC system maintenance
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great local company, The technician Ruben who came out to do the service was very thorough took his time and explained things in detail. Definitely will recommend them to my neighbors and friends.

Paid $100–200Great priceHVAC system maintenance
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They provided excellent service quick, efficient, and now I can finally enjoy my AC!

Paid $200–300Great priceHVAC system maintenance
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They took the time to clearly explain their observations and potential impacts and made relevant recommendations. Very professional and thorough!

Paid $700–800Reasonable priceHVAC system maintenanceHeating system maintenance
Nikki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic people, knowledgeable in their craft! Mike was super professional and answered every question I had. Will definitely use again in the future.

Great priceHVAC system maintenanceInstall thermostat
RodLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Samuel was very patient, thorough, and explained everything very well. Presented the various options and their costs.

Paid $200–300Reasonable priceHVAC system maintenance
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bolton has the best and most honest service we have experienced from an HVAC company. We have had a couple services from them. Our most recent tech Ruben was extremely polite and professional. Thanks!

Great priceHVAC system maintenanceHeating system repair
JohnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Master class technicians,very thorough! Ruben was amazing he is my new HVAC GUY!

Paid $100–200Reasonable priceHVAC system maintenanceA/C system maintenance

Show more HVAC system maintenance reviews (23 more) →

Price

$328+2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 42%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance42$37–$295
A/C system repair35$209–$786
A/C system maintenance34$39–$393
Installation17$1.1k–$2.8k
HVAC system repair16$205–$933
Repair HVAC14$216–$495
Install AC13$1.4k–$3.2k
Heating system repair8$166–$1.2k

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