Experts Reviews · Company report
Bolton Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Bolton Heating & Air

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 325 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bolton Heating & Air is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bolton Heating & Air is better than 93% of HVAC contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bolton Heating & Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bolton Heating & Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Bolton Heating & Air for 8 kinds of job.

Bolton Heating & Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “HVAC system repair”

Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Recently my A/C went out and this company was able to get it fixed in the same day. Micheal Lawry did an amazing job coming out to my home and getting the problem taken care of for a decent price and fast. My a/c was running by the end of the day. He was professional and knowledgeable about what was going on with my…

Great priceHVAC system repair
KirkLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a service call and Christian Cigarroa showed up to take a look at my unit and run a few tests to see what was going on. Christian Cigarroa kept me involved every step of the way, showed me exactly what was wrong through pictures and video of the issues as well as showing me the solutions for those fixes.…

Great priceHVAC system repairA/C system dismantlementInstallation
Bobby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike had great service! I’m very satisfied with his work . Definitely recommend

Great priceHVAC system repair
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and his team were great!

HVAC system repair
70Local Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our AC unit stop working Saturday night. I called and left a message they called back next morning and dispatched Shane to find out what was going with our AC unit. He discovered our AC in the house unit motor went out. He found they had one and replaced. Highly recommend them! 😊🥇

Reasonable priceHVAC system repairA/C system repair
RobertLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A huge shoutout to Ulysses, Christian, and David for their exceptional service and top-tier professionalism during the recent AC work done here at Bin 741 Storage. From start to finish, these guys went above and beyond to ensure everything was done efficiently, thoroughly, and with incredible attention to detail.…

HVAC system repairHVAC system maintenanceA/C system maintenance
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael was great and efficient with the job he did on our unit, would highly recommend and continue using this company in the future!

Great priceHVAC system repairHVAC system maintenance
JasmineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m truly impressed by the professionalism and efficiency that Ulysses provided. Thank you so much. My husband and I will recommend Ulysses to anyone we know!

Great priceHVAC system repair
Jasmine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been burned before by dishonest HVAC employees. Juan is an honest and trustworthy technician, highly recommend.

Reasonable priceHVAC system repair
LavetteLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ulysses was very professional and very polite. Actually the entire staff to include the owner! I would definitely recommend them to anyone to get their AC looked at and or repaired! Thank you all so much!😊

Great priceHVAC system repair
Holli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our AC went out and Bolton came out same day! Mike and the guys helped us get back up running without any problems! Respectful and professional! Thanks Bolton!!

Great priceHVAC system repair
ROBERT5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bolton Heating and Air and Star AC Supply have developed an excellent working relationship, and a big reason why is Mike. Mike is very professional in his business dealings. He fully understands and demonstrates the give and take of a professional business relationship through excellent communication and follow up.…

Ventilated ceiling installationHVAC system repair
NadiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, efficient. After someone else stood us up. Reasonable prices being that they respond ASAP.

Reasonable priceHVAC system repair
Na4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called at 3:30 pm bc another company stood me up and wanted like 90 dollars just to tell me what's wrong. Bolton was there within the hour. I have them on speed dial now. They only charged me 75 to come out. And diagnosed the issue and got the ball to rolling to get the part i need. Very easy to deal with. Won't use anyone else!

Reasonable priceHVAC system repair
MelodeyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Long overdue leaving this review- Jake and his guys came out a month ago to repair my ac that had frozen up the previous day. My home is almost 5 years old and not only did they immediately address the issue to get cold air blowing again but identified the culprit of the problem and researched the part and original…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Rufus7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$328+2% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 42%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance42$37–$295
A/C system repair35$209–$786
A/C system maintenance34$39–$393
Installation17$1.1k–$2.8k
HVAC system repair16$205–$933
Repair HVAC14$216–$495
Install AC13$1.4k–$3.2k
Heating system repair8$166–$1.2k

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