Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Bone Voyage Pet Resort logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%2+0.1Craft & service penalty91−0.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Bone Voyage Pet Resort

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 104 mobile dog groomers · 4.9★ from 771 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bone Voyage Pet Resort is better than 89% of mobile dog groomers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bone Voyage Pet Resort is better than 84% of mobile dog groomers.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bone Voyage Pet Resort is better than 91% of mobile dog groomers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bone Voyage Pet Resort is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bone Voyage Pet Resort is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bone Voyage Pet Resort is better than 2% of mobile dog groomers.F
2

Reviews for your job

Customers hired Bone Voyage Pet Resort for 4 kinds of job.

Bone Voyage Pet Resort for dog daycare

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Dog daycare” · showing 20

MaryLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I love taking my babies to them. Taylor and her whole staff treat all the animals like they a part of their own family. I would not take my babies anywhere else. My little one about jumps out of my arms when I walk in and she sees Jody . They are spoiled when they are there. It is like their home away from home.

Great priceDog boardingDog daycareService not listed+ Responsiveness+ Punctuality+ Quality
Debbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Plenty of outdoor play space and clean indoor kennels. Staff is very friendly and helpful. Reasonably priced. Our dog loves going to daycare and staying for vacations.

Reasonable priceDog boardingDog daycare
KFARGDOTLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Piper loves it here and happily walks off with staff when I drop her off.

Great priceDog groomingDog boardingDog daycare
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great place my babies love to go and play. I can get them groomed and they can also play for the day. Very reasonable

Great priceDog groomingDog daycare
DawnLocal Guide · 147 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love this place but still wishing they would get cameras.

Reasonable priceDog groomingDog boardingDog daycare
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We started using Bone Voyage years ago for our Lab Carly. Carly always loved going for a couple of nights while we went away. We just used them again with our Betty who is a Lab just over a year old. We were concerned because she’s spoiled. Sleeps in our bed. Lays on the couch. She was my grief dog. We got her just…

Reasonable priceDog boardingDog daycare
Crystle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My black and tan counhound loves doggy daycare. They do her bath and clip her nails. She comes homes and sleeps for two days lol…Sassy loves Bone Voyage

Customer photo from Crystle's reviewCustomer photo from Crystle's review
Dog groomingDog daycare
TerryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

When we need to leave our fur children we want to know that they are well cared so that we can enjoy our time away from home without worry. Bone Voyage is that place whether you are boarding or just want some social time at daycare. The staff are kind and caring. Our dog gets so excited when he arrives. He…

Reasonable priceDog daycare+ Quality
Stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bone Voyage is amazing!! You can truly see how everyone who works there loves animal. Our dog Ripley really enjoys her time there and the staff adore her. It gives my husband and I some peace of mind knowing that our furbaby is in good hands with their staff :).

Reasonable priceDog groomingDog boardingDog daycare
Deloris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This place is awesome! Jody & the workers there really love what they do..I would recommend them for anyone wanting excellent pet care! Keep up the good work!!

Reasonable priceDog boardingDog daycare
Joy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff is always super friendly and helpful. My dog is always happy to spend the day with them.

Reasonable priceDog daycare
katelyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

LOVE Bone Voyage! I have a very energetic border collie it's so nice to be able to drop him off while at work knowing he is not stuck in the house being bored! He is so tired by the end of the day! The staff is amazing!!!!!

Great priceDog daycare
Westey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Willow is really enjoying her daycare time at Bone Voyage.

Dog daycare
Dianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bella and Toby love going to Bone Voyage... they can get groomed and play with their Friends. been going for 12yrs

Great priceDog groomingDog daycare
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love love love this facility and the staff! Really appreciate how they take care of my baby Ella and how flexible and helpful they all are!

Dog daycare
Keenan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My dog "Dottie" absolutely loves the people and environment at Bon Voyage - I highly recommend all of thier services

Dog groomingDog boardingDog daycare
RatanaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

⭐⭐⭐⭐⭐ Bone Voyage made Lola’s first stay away from home a wonderful experience! From the moment we walked through the door, I felt completely comfortable and welcomed. My Jack Russell, Lola, is usually very nervous in new situations, but she must have sensed how at ease I felt because she settled in much better…

Customer photo from Ratana's review
Reasonable priceDog boardingDog daycare
Nanette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We toured over a dozen dog boarders in the area and none compared to Bone Voyage. Cleanest doggie spa I’ve ever seen and our pups race to go inside.

Reasonable priceDog boardingDog daycare
Sandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Update: I love that she's swimming in the pool now. She conquered her fears! Thanks for your encouragement!

Great priceDog daycare
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

BB makes his excited cry when we get to the parking lot! We're both very happy with BV!

Dog daycare

Show more dog daycare reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding52—
Dog daycare36—
Dog grooming19—
Cat boarding6—

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