Analyzing 6,622,4076.6M ReviewsFor 18,46418.5K Experts

Experts Reviews · Company report
Bone Voyage Pet Resort logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%2+0.1Craft & service penalty91−0.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Bone Voyage Pet Resort

Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 104 mobile dog groomers · 4.9★ from 771 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bone Voyage Pet Resort is better than 89% of mobile dog groomers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bone Voyage Pet Resort is better than 84% of mobile dog groomers.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bone Voyage Pet Resort is better than 91% of mobile dog groomers.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bone Voyage Pet Resort is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bone Voyage Pet Resort is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bone Voyage Pet Resort is better than 2% of mobile dog groomers.F
2

Reviews for your job

Customers hired Bone Voyage Pet Resort for 4 kinds of job.

Bone Voyage Pet Resort for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Dog grooming”

KFARGDOTLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Piper loves it here and happily walks off with staff when I drop her off.

Great priceDog groomingDog boardingDog daycare
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great place my babies love to go and play. I can get them groomed and they can also play for the day. Very reasonable

Great priceDog groomingDog daycare
DawnLocal Guide · 147 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love this place but still wishing they would get cameras.

Reasonable priceDog groomingDog boardingDog daycare
Angy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We have been bringing our pets here for many years and Jodi and her team are always AMAZING! They are the only ones that can trim our dogs nails!! Thank you ladies for all you do for our pups 💕

Customer photo from Angy's review
Reasonable priceDog groomingDog boarding
Crystle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My black and tan counhound loves doggy daycare. They do her bath and clip her nails. She comes homes and sleeps for two days lol…Sassy loves Bone Voyage

Customer photo from Crystle's reviewCustomer photo from Crystle's review
Dog groomingDog daycare
RogerLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great place to keep your pups safe if you can't take them with you !! I hate having to board my dogs but when I have to...this is the place !! We've used these guys for years and are still very happy with them !!

Dog groomingDog boarding
Stacey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bone Voyage is amazing!! You can truly see how everyone who works there loves animal. Our dog Ripley really enjoys her time there and the staff adore her. It gives my husband and I some peace of mind knowing that our furbaby is in good hands with their staff :).

Reasonable priceDog groomingDog boardingDog daycare
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These folks are the best!!

Great priceDog grooming
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone there is on top of their game. They call and send text reminders. We have a giant schnauzer and the grooming they do is great! They’re quick so she isn’t locked in a cage for hours, then send pics. My dog was anxious at first, and they would play music and make sure that people didn’t storm in during…

Great priceDog grooming
Dianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bella and Toby love going to Bone Voyage... they can get groomed and play with their Friends. been going for 12yrs

Great priceDog groomingDog daycare
Keenan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My dog "Dottie" absolutely loves the people and environment at Bon Voyage - I highly recommend all of thier services

Dog groomingDog boardingDog daycare
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve been bringing my dog to Bone Voyage to get groomed by Kenann for years! She does an amazing job keeping up with his puppy cut and cares deeply for him. Communication is great and I can tell the whole staff cares for him when I bring him to get groomed. Would highly recommend.

Reasonable priceDog grooming
Roger3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The fact that my dog is excited to go EVERY time is reason enough for me. On top of that, I know he's well cared for, and in great hands. I can't recommend highly enough.

Great priceDog groomingDog boardingDog daycare
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bone Voyage is the BEST pet boarding business. We've been taking our dog there for years and he loves it. When he realizes where we've arrived after a car ride, he is sooo excited to be there. They definitely go the extra mile to take good care of all the fur babies in their care! Highly recommend :)

Great priceDog groomingDog boarding
RobertLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jodi and the team hear are amazing. We went to take a tour and the way they run their facility is top notch. Everything from the day to day flow to each and every staff member was a pleasure to experience. It is obvious that the team there has a tone of fun with each other and that spills over into a wonderful time…

Reasonable priceDog groomingDog boardingDog daycare
Suzanne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love this place!!! My dog has a standing reservation and she get so excited to go and play with her friends !!!! Highly recommend

Reasonable priceDog groomingDog boardingDog daycare
BrittanyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

**July 2025**updated to add Riley still enjoys her stays here, especially swimming in the pool!** Riley loves her stays at Bone Voyage Pet Resort for boarding, daycare, and grooming. Jodi and the staff are always friendly, welcoming, and treat Riley like their own. Riley demands all the attention as soon we walk in…

Customer photo from Brittany's reviewCustomer photo from Brittany's review
Great priceDog groomingDog boardingDog daycare
Willis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceDog grooming
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Dog groomingDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 60%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog boarding52—
Dog daycare36—
Dog grooming19—
Cat boarding6—

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