Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Bones & Bows Pet Grooming logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Bones & Bows Pet Grooming

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 151 pet services · 5.0★ from 230 Google reviews

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Report card

Percentile vs other pet services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bones & Bows Pet Grooming is better than 99% of pet services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bones & Bows Pet Grooming is better than 98% of pet services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bones & Bows Pet Grooming is better than 99% of pet services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bones & Bows Pet Grooming is better than 100% of pet services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bones & Bows Pet Grooming is better than 100% of pet services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bones & Bows Pet Grooming is better than —% of pet services.–
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Reviews for your job

Customers hired Bones & Bows Pet Grooming for 8 kinds of job.

Bones & Bows Pet Grooming for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Dog grooming and styling”

Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have a very nervous Yorkie, Chloe, that does not enjoy going to the beauty salon. She feels she is beautiful already, which she is, but that breath... and nails... and shaggy hair.. they could all use some love every now and then. Miss Chloe is 8 years old and, historically, gets traumatized from her time at the…

Great priceDog groomingDog bathing and blow dryDog teeth brushing
Alejandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My dog always looks great when we take her. She loves going and they do what’s best for your dog to keep them happy and healthy which I love as long as they stay open I will be taking my sheepdog. I find the price to be perfect for us especially because my dog requires a lot of maintenance

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Blue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

My Aussie, Beau, loves going to get his bath from Bones and Bows. He’s never been afraid or acted like he doesn’t want to go. The team are awesome and I thank them for taking care of our fur babies!

Customer photo from Blue's review
Reasonable priceDog full service groomingDog grooming and styling
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

☆ミ I always have such great service and communication with this team. Thank ya'll for always taking care of my anxious wriggle worm Peppa May ☆ミeven if she glares at me for taking her at 8am, she is all wagging tail and smiled when she leaves.

Customer photo from Drew's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Rubi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always friendly service & great prices

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
KerriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best dog groomer in Terrell! Always patient & very caring with your babies. Excellent customer service, and such a cute place!

Great priceDog bathing and blow dryDog grooming and stylingDog nail trimming
Carole17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My poodles LOVE Taylor and the gang at Bones & Bows! They always look fantastic and well taken care of.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hi my little Sasha is a Shih Tsu-Maltese. She is 15 and recently encountered some health issues. Former groomer would no longer see her. Sasha's vet recommended Bones &Bows. I called and she was scheduled. Very nice. Sasha looks great. She came home happy.

Reasonable priceDog groomingDog grooming and styling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming30—
Dog full service grooming21—
Dog bathing and blow dry18—
Dog nail trimming15—
Dog ear cleaning12—
Dog grooming and styling8—
Dog anal gland expression4—
Dog teeth brushing3—

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