Rie Hara3 reviewsTotal number of Google reviews Rie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for coming today.
- Services: Lawn mowing & maintenance
Bonita Bay Lawn Maintenance, LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 53 landscapersPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 84 Google reviews · 24 photos
99%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Oct 2026latest review
Bonita Bay Lawn Maintenance, LLC at a glance
Customers of Bonita Bay Lawn Maintenance, LLC generally praise the company for consistent punctuality, professional communication, and fair pricing. Reviewers highlight services such as mowing, trimming, mulching, and land clearing, noting that crews often arrive on schedule and execute work as requested. However, one low-star review describes inconsistent service quality, specifically citing missed tasks like blowing off porches and leaving gates open, which resulted in safety concerns and property damage.
- Google rating: 5.0 out of 5 from 84 reviews (99% five-star).
- Reviews on this page: 84 Google reviews (78 with written comments, 15 with photos).
- Owner responses: the business replied to 32% of reviews.
- Most recent review: October 28, 2026.
- Service: Landscaper serving Pasadena, Texas.
Data from Google, last updated November 2, 2026.
Score profile vs other landscapers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonita Bay Lawn Maintenance, LLC: 93/100 on this factor. Category median: 89.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonita Bay Lawn Maintenance, LLC: 89/100 on this factor. Category median: 85.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonita Bay Lawn Maintenance, LLC: 98/100 on this factor. Category median: 97.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonita Bay Lawn Maintenance, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonita Bay Lawn Maintenance, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–
Bar = this company · dark tick = category median.
Star ratings
84 Google reviews we collected
- 5 stars8399%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
- Praise15299%
- Complaints21%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1452%
- Reasonable1244%
- Overpriced00%
- Not sure14%
Topic share
How often each topic comes up in the written reviews
- Quality & results4026%
- Staff & attitude2818%
- Would recommend2416%
- Price & value1912%
- Speed & response1812%
- Communication1711%
- Honesty & trust85%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did an amazing job installing the new grass in our entire front yard.”
“I have had several neighbors comment on how nice it looks.”
“Highly and Strongly recommend you try them out, you won't be disappointed!”
“Did my mulch for me at a great price and any recommendations you ask of them pertaining to your yard the will do.”
“First time using Bonita, crew came out promptly and did great job”
“And they communicate well and always listen to your needs!”
“If you want to have an amazing looking yard with people who genuinely care about the service they are providing their customers, then don’t waste any time.”
People customers mention
- Juan 15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bonita Bay Lawn Maintenance, LLC for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
Robin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
Very disappointed in this company. Not only is their service inconsistent, one week they would blow off the porch. The next week they wouldn’t. And it just goes on from there. They have left my gate open on more than one occasion allowing my dogs to get out. Seriously absolutely no attention to the homeowner.…
Sheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I hired Bonita Bay Lawn Maintenance, LLC to clean up, trim, and mulch my front flower beds. I have had several neighbors comment on how nice it looks. "Your front yard looks wonderful!!" "Your yard is looking good. Who is doing the weeding and mulching? (Bonita Bay Lawn Maintenance, LLC) I'm trying to get my…
Reasonable priceMulchingWeed controlYard work
Leonard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The 3 Bonita Bay guys are great. They pull up, 2 mow and one trims and uses a blower. They knock out the .6 acre plot in about 20 minutes. Currently they come every week so my yard always looks great.
Not sureLawn mowing & maintenance
K.I.C.Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Outstanding to work with--we've been working with Juan consistently for a number of weeks. Highly recommend & thank you to Juan/Bonita Bay.
Reasonable priceLawn mowing & maintenance
ShellyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Oh, man!! First of all, the owner of this company came out, discussed with me what I wanted and took pictures so he would have a reference. He then sent me computer generated images of what we had discussed it would look like. So far… perfect! Then his very competent crew came out and executed exactly what was on…
Landscape design
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very professional! Did an amazing job installing the new grass in our entire front yard. We couldn't be happier! Would very much recommend them to anyone!
Great priceSod installation
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Lawn mowing & maintenance | 30 | — |
| Mulching | 13 | — |
| Yard work | 5 | — |
| Weed control | 4 | — |
| Landscape design | 4 | — |
| Sod installation | 4 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 84 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Robin Riggs15 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery disappointed in this company. Not only is their service inconsistent, one week they would blow off the porch. The next week they wouldn’t. And it just goes on from there. They have left my gate open on more than one occasion allowing my dogs to get out. Seriously absolutely no attention to the homeowner. I requested they stop mowing during this drought. By lawn is completely stripped because they kept coming. Just stay clear of these people.
Response from the owner · a month ago
We are sorry to hear that you were disappointed with your experience. We take customer feedback seriously and always strive to provide consistent and professional service. We provided lawn maintenance at this property for approximately two seasons, and these concerns were not brought to our attention during that time. We also send reminders to our customers the day before each scheduled service, giving them an opportunity to communicate any changes, requests, or concerns to us. We are especially concerned about the allegation regarding the gate being left open and the dogs getting out. We take the safety of our customers and their pets very seriously and would have addressed this immediately had it been reported to us at the time. We appreciate the opportunity we had to serve your property. We wish you the best moving forward.
Sheryl Kuhfeldt1 reviewTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI hired Bonita Bay Lawn Maintenance, LLC to clean up, trim, and mulch my front flower beds. I have had several neighbors comment on how nice it looks. "Your front yard looks wonderful!!" "Your yard is looking good. Who is doing the weeding and mulching? (Bonita Bay Lawn Maintenance, LLC) I'm trying to get my daughter to get her yard done..." Thank you, Bonita Bay Lawn Maintenance, LLC! Not only did they do a beautiful job on my yard, but all of their workers were very nice and worked very hard! The backyard is next....
- Price assessment: Reasonable price
- Services: Mulching, Weed control, Yard work
Laureen Hicks8 reviewsTotal number of Google reviews Laureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust started usign them and they do an amzing job!
- Price assessment: Reasonable price
- Services: Lawn mowing & maintenance
Channing Thomas3 reviewsTotal number of Google reviews Channing has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding job on my garden and lawn. They are the best.
Romeo Busto2 reviewsTotal number of Google reviews Romeo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery excellent exceptional service. Very nice and polite crew.
- Price assessment: Reasonable price
- Services: Lawn mowing & maintenance
Brianna Martinez6 reviewsTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePerfect!
- Price assessment: Great price
- Services: Lawn mowing & maintenance
Leonard Bertsch2 reviewsTotal number of Google reviews Leonard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe 3 Bonita Bay guys are great. They pull up, 2 mow and one trims and uses a blower. They knock out the .6 acre plot in about 20 minutes. Currently they come every week so my yard always looks great.
- Price assessment: Not sure
- Services: Lawn mowing & maintenance
K.I.C. BAILEYLocal Guide · 16 reviewsTotal number of Google reviews K.I.C. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding to work with--we've been working with Juan consistently for a number of weeks. Highly recommend & thank you to Juan/Bonita Bay.
- Price assessment: Reasonable price
- Services: Lawn mowing & maintenance
Cesar Augusto lajuj toj2 reviewsTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service
Business details
- Address: 9214 Barton Ct, La Porte, TX 77571
- Phone: (281) 738-6520
- Website: bonitabaylawn.com
- Service area: Pasadena, TX