Experts Reviews · Company report
Bonney Plumbing, Sewer, Electrical, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bonney Plumbing, Sewer, Electrical, Heating & Air

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 87% of gas contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 84% of gas contractors.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 73% of gas contractors.B
73

Reviews for your job

Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.

Bonney Plumbing, Sewer, Electrical, Heating & Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.207
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$786
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 207 Google reviews tagged “A/C system repair” · showing 20

Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Michael did the routine furnace check for winter and changed out a capacitor that was showing wear. All went well so we're very happy for Michael's help. Good job!

Paid $200–400Not sureHeating system repairA/C system repairElectrical panel repair
Diane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Ernesto was professional, efficient honest and very pleasant. He is very knowledgeable as well.

A/C system maintenanceA/C system repair
LeoLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I had my furnace / heater tuned up today by Gabriel from Bonney Pluming and Heating, and he did an excellent job. At the end of the maintenance, he went over all the work that was performed and some areas of risk that need attention. Thank you Gabriel.

A/C system maintenanceA/C system repairHeating system maintenance
Yvette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dylan, helped us with our HVAC. He arrived on time, was very professional, very knowledgeable, and answered all of our questions. We are very happy with the work he did.

Paid $400–600Reasonable priceA/C system repairHVAC duct & vent repair
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Benjamin was helpful in diagnosing the issue and fixing our broken air conditioner.

A/C system repair
Latrena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I highly recommend Bonney. Steve T. provided excellent service. He explained everything and identified a serious wiring issue which he repaired. I am happy to have annual maintenance which helps identify potential problems.

Reasonable priceA/C system maintenanceA/C system repair
Manuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional and knowledgeable person he was very helpful with my needs

Paid $1–200Reasonable priceA/C system repair
Micaela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Andrew is one of my favorite Bonnie Technicians. He is thorough, takes clear photos, clearly explains all he’s done to keep my air equipment running properly, and is always kind and polite. He’s a wonderful, knowledgeable representative for Bonnie Plumbing. Thank you.

Paid $800–1,000Not sureA/C system maintenanceA/C system repair
BrianLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Ernesto did a great job. Diagnosed the problem right away and had the repair done before I knew it.

Paid $600–800Reasonable priceA/C system repair
Leo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Logan was very professional and very thorough. I felt that he went above and beyond to make sure that our system was working properly. Can't say enough good things about him.

A/C system repair
Kristi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My home warranty company was expecting me to wait anywhere from 4-7days for someone to fix my A/C. Bonney sent someone out right away. Ryan was great, very knowledgeable and competent. He kept me informed every step of the way and I plan on using Bonney for any other issues that may come up with electrical or plumbing as well. THANK YOU SO MUCH

A/C system repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I was informed in detail what needed to be done for what reason. I know Bonney Plumbing prices are inflated and choose the convenience of the service.

OverpricedA/C system maintenanceA/C system repair
Charles15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best of the Best!!!! Rajesh Singh was absolutely one of the most professional technicians we have had the pleasure of working with. Everything was explained completely and the maintenance visit was completed in exceptional fashion. Thank you.

Paid $600–800Great priceHVAC system repairA/C system maintenanceA/C system repair
alina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jason is very thorough, explained all the plumbing details very well . I would recommend him for plumbing work. He did a great job descaling my water heater.

Not sureA/C system repair
Dr.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly yet professional. Patient to explain all.

Paid $1–200Great priceA/C system repair
Deborah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan was professional and polite. He was able to fix the issue quickly and also cleaned off the unit on the roof too!

A/C system maintenanceA/C system repair
Curtis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Top notch service with a professional attitude, highly recommended.

Paid $200–400Reasonable priceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ben was fabulous. Working with him, I felt i was working with a family owned company than a major ac company. He was honest and extremely helpful in very stressful situation.

Paid $800–1,000Reasonable priceHVAC system repairA/C system repair
NicoleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very helpful with our AC repair!

A/C system maintenanceA/C system repair
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. Timely and respectful.great customer service overall.

Great priceA/C system repair

Show more a/c system repair reviews (187 more) →

Price

$429+22% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 56%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance602$26–$251
A/C system maintenance505$26–$322
HVAC system repair328$161–$882
Toilet repair229$124–$554
Drain cleaning223$57–$393
Plumbing pipe repair205$251–$1.4k
A/C system repair203$104–$786
Heating system maintenance188$19–$195

Compare with