How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBonney Plumbing, Sewer, Electrical, Heating & Air
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.
Bonney Plumbing, Sewer, Electrical, Heating & Air for a/c system repair
Clear ✕All 207 Google reviews tagged “A/C system repair” · showing 120
Michael did the routine furnace check for winter and changed out a capacitor that was showing wear. All went well so we're very happy for Michael's help. Good job!
Ernesto was professional, efficient honest and very pleasant. He is very knowledgeable as well.
I had my furnace / heater tuned up today by Gabriel from Bonney Pluming and Heating, and he did an excellent job. At the end of the maintenance, he went over all the work that was performed and some areas of risk that need attention. Thank you Gabriel.
Dylan, helped us with our HVAC. He arrived on time, was very professional, very knowledgeable, and answered all of our questions. We are very happy with the work he did.
Benjamin was helpful in diagnosing the issue and fixing our broken air conditioner.
I highly recommend Bonney. Steve T. provided excellent service. He explained everything and identified a serious wiring issue which he repaired. I am happy to have annual maintenance which helps identify potential problems.
Very professional and knowledgeable person he was very helpful with my needs
Andrew is one of my favorite Bonnie Technicians. He is thorough, takes clear photos, clearly explains all he’s done to keep my air equipment running properly, and is always kind and polite. He’s a wonderful, knowledgeable representative for Bonnie Plumbing. Thank you.
Ernesto did a great job. Diagnosed the problem right away and had the repair done before I knew it.
Logan was very professional and very thorough. I felt that he went above and beyond to make sure that our system was working properly. Can't say enough good things about him.
My home warranty company was expecting me to wait anywhere from 4-7days for someone to fix my A/C. Bonney sent someone out right away. Ryan was great, very knowledgeable and competent. He kept me informed every step of the way and I plan on using Bonney for any other issues that may come up with electrical or plumbing as well. THANK YOU SO MUCH
I was informed in detail what needed to be done for what reason. I know Bonney Plumbing prices are inflated and choose the convenience of the service.
Best of the Best!!!! Rajesh Singh was absolutely one of the most professional technicians we have had the pleasure of working with. Everything was explained completely and the maintenance visit was completed in exceptional fashion. Thank you.
Jason is very thorough, explained all the plumbing details very well . I would recommend him for plumbing work. He did a great job descaling my water heater.
Very friendly yet professional. Patient to explain all.
Ryan was professional and polite. He was able to fix the issue quickly and also cleaned off the unit on the roof too!
Top notch service with a professional attitude, highly recommended.
Ben was fabulous. Working with him, I felt i was working with a family owned company than a major ac company. He was honest and extremely helpful in very stressful situation.
Very helpful with our AC repair!
Great service. Timely and respectful.great customer service overall.
The Technician was professional, knowledgeable and considerate. Thank you.
Allen had excellent knowledge of my HVAC condensers, air handler, electrostatic filter and digital thermostat. My outdoor older model 4ton and 3ton condensers we opened and every section cleaned and hosed down so that my AC will do a better job cooling and will operate more efficiently. I was very satisfied with…
Ryan was Good technician
Steven was fantastic. He was on time, very knowledgeable and took care of my issues. Will definitely use him and recommend his services.
Ben was great with our AC repair! I told him the issue and he confirmed that a capacitor had died. Luckily he had one on the truck and within 15 minutes we had cool AC again. We’ve used Bonney for years and had great service each time they come out.
Elmer was very friendly and knowledgeable. He walked me through the process as well as the inspection as he was doing it. I appreciate that he didn’t make me feel bothersome looking over his shoulder as I was genuinely interested in the process.
Our technician Logan, was phenomenal! He provided professional service, he did a great job at communicating the issues, he was efficient and completed the job in a timely manner. Logan... you are awesome and my wife and I are grateful for your kind and professional demeanor. All the best to you!
The Bonney team was great and kept me informed about my appointment from the time I set it until my technician arrived. Elmer was fantastic!! He kept me in the loop with what he was doing throughout the visit. He was polite, informative and genuinely concerned about my system and comfort! Great job Elmer!!
Elmer showed up at our home and within the hour he had gone up on our roof found the problem came down told us the problem and was able to fix it. He is a wonderful technician and has never disappointed, thank you Elmer.
We had a great experience with Kirk Edens from Bonney. He was professional, polite, and very knowledgeable. He quickly figured out what was going on with our AC and clearly knew his stuff. He took the time to explain everything and was great to deal with from start to finish. I really appreciate the great service…
Ryan did an excellent job. He was very caring, attentive and incredibly knowledgeable at what he did and he actually generally seemed to enjoy his job which is rare on the stand age so he came in. He fixed the thermostat in no time at all and hooked up our new thermostat showed us how to use it and like I said, he…
He was great
Once again they were awesome! This is my 2nd interaction with Bonny and both services were amazing! I couldn’t be more pleased! The employees from beginning to end were fabulous! I definitely recommend!
Ben was very nice and helpful. Explained things very well to me so I could understand the problem and determine what steps to take for correction and service the equipment properly
Allen came on time and checked our AC system very carefully and professionally. He fixed the problem very quickly. Thanks so much!
Bonney sent us their tech Gabriel. He was very knowledgeable and professional. He arrived on time and fixed the problem with my ac unit within a few hours. Thanks again Gabriel!
Ben was very knowledgeable and helpful!
Ben came to repair my air conditioner and was the consummate professional. He was thorough while keeping me updated at all times. He also had his coworker Carlos assisting and both were efficient and Pleasant to work with.The excellent service and friendly staff is why I control employ Bonney Plumbing!
Carlos Sandoval provided service twice in the past month, once for a tune up, once for a malfunction. Our system had some quirks that required Carlos to do some investigation. He was diligent and determined, and didn’t leave until problems were resolved, even working in a 120 degree attic. The entire time he was…
Michael was wonderful! Very nice and knowledgeable. He was helpful and talked through all aspects of what needed to happen now and going forward.
Victor was able to repair our very old A/C system in preparation for a very hot afternoon. He was thorough in explaining what was going wrong with it, and provide us with the information we needed for a replacement in the near future.
Aidan did a great job showed up earlier than planned. Went out of his way to fix things. He communicated very well. He will be back in a month to make sure things are still good.
Christopher Hernandez is Very good at explaining everything to me and he is very polite and very professional.
I’ve done business with Bonney for years and the technicians are always smart and efficient.
Kirk was very helpful and great to work with.
Allen was great. He was very kind and took the time to explain how my AC system works and even drew me a picture to make it easier to understand. Of course the issue seemed to go away once he was here, so there was no specific answer in the moment of what to fix. But he told me they can return free of charge in the…
We had our AC repaired today, and the experience was excellent from start to finish. The technician arrived on time, was professional, knowledgeable, and took the time to explain what was causing the issue. They quickly diagnosed the problem and had our AC running properly again in no time. I really appreciated…
Dylan was very honest and helpful in diagnosing AC issue and initial steps to repair (including getting rid of wasp nests in unit). I’d recommend him and Bonney for any repairs. Prices are expensive everywhere so I chose a company I can trust to stand by their work as I’ve used in past for other projects.
Andrew Petty did an awesome job. He fixed our AC fan. He is very polite and has good work ethics. Message for Bonney: Pls send technicians that know the job. It looks like the AC motor was broke. Since last summer, but no one noticed it.
Roy, the technician that did the diagnostic was very professional and knowledgeable. Satisfied with the service that was provided.
Our air conditioning went totally out and the Bonnie technician, Ryan Miller did a quick diagnosis of the problem and had an estimate ready on the spot. He was ready to fix once we agreed on a price. He was able to work with us. And had our system up and running again.
I've used these guy a number of times and they have always been great. Recently I had to get my dishwasher and garbage disposal fixed....they came same day I called and was fixed and finished with half an hour. Thank you guys Updated review I know have had my ventilation ducting fixed and would use them again! Carlos Sandoval is the man!
Dylan explained in details the assessment he was going to complete and, took his time to explain the findings. He explained the cost of service and, potential cost for future services. He was able to answer all our questions and showed changes in the air system after fixing the issue. He gave us the opportunity for…
Bonney company is very customer service focused and ensured I was updated on appt and arrival of tech. Ernesto was friendly, knowledgeable and figured out the problem quickly. He also inspected the system and advised me on services needed to keep my systems running well. He also offered a membership option which…
I had a fantastic experience with Robert. Initially, I had a disappointing experience with Cozy, claiming it was a faulty board. However, my partner later checked Cozy’s diagnostics and found a fuse issue. With a quote of $1200, I felt quite bamboozled. I reached out to Bonnie, and I was pleasantly surprised to get…
When our AC system failed, Kirk Edens helped us to diagnose the issue. Kirk was timely and professional, systematically troubleshooting the problem. He was thorough, transparent with his logic and process, and an asset to those involved. You’ll be in good hands with Kirk!
Michael Grant, our tech, has worked with us before. It was great to see him again. His service was efficient and professional. He completed the work quickly. We are happy with him and Bonney.
Victor was awesome! Fixed our old unit pretty quickly, he knew the problem right away.
Good service happy with the results James,asshel,Elijah the whole team was very helpful
Benjamin McCauley was a great help and fixed our AC with ease. He was very kind and helped explained what was wrong and the next process steps with ease. Great job!
Isaac Williams is the best
He is knowledgeable, takes time to explain the problem, and answers all questions.
Ben serviced my AC unit was very friendly well educated on the system and explained everything so that I knew exactly what was needed. He also suggested a few things that could make my unit a lot better This is now my second experience with Bonnie and due to both the professional guys who have come out I just went along and got a membership
Emmanuel was very professional and knowledgeable. He was very patient and trustworthy.
Our technician, Allen was very professional, courteous and patient. He explained how the AC system works and showed the different parts that he inspected. He replaced the capacitor and contactor and gave us different options. I regret making said review. We got ripped off. He charged us $700 just to replace the…
Great experience all around with Bonney! They were able to get a technician to us earlier than we initially had scheduled, and Victor did a thorough job, fixed our HVAC/thermostat issue, and explained everything really well.
I've used Bonney for many of my recent repairs. A few months ago I had Si Dip fix my Tesla's wall charger. Si was excellent and we got along quite well even though I hovered around and was probably quite irritating while he fixed the wall charger (though he never let on that I was annoying him, looking back, i…
Luis is great, very professional, provided excellent customer service.
I've been using Bonney for the past three years, and they've consistently done an excellent job. I strongly recommend them
Alex gave us good customer service and did an excellent job last week! Thanks, Roger
Alex came on time today and was honest by explaining to me what the issue was and how he knew how to correct it. He had to make a run to pick up a part and immediately came back to repair the AC. It is in great working condition again and I enjoyed the conversations we had. Alex stated he has been doing his job for…
Excellent customer service, explained the technical details simply, and resolved our issues professionally.
I didn’t have a great experience with this company. They charged $100 just to go to the house to look at a broken air conditioning unit, and immediately told me I needed to replace the unit. They then quoted me around 15k to replace the unit and told me that this is the best price I would find out there. So I…
Andrew just left. He was great he got my very old ac going again. Explained everything that’s going on in my unit and is calling next week to check in on the unit .
Air conditioner repair
Fast, efficient and exceptionally knowledgeable. Great experience. Good technician.
Ernesto was very knowledgeable in his field. He swiftly found an issue with AC. He had a replacement part with him, which he changed right away. My AC is up and running.
Very knowledgeable and personable.
Had a HVAC maintenance appointment with Raj Singh from Bonney. Our fan was not turning when the AC was turned on. He diagnosed the issue to the unit not pulling enough power. The junction box had some burned wires so he fixed that. He did all the maintenance work on the unit outside and opened the unit and cleaned…
Very helpful and informative
The service super fast. The tech (Kim) was very friendly and answered all my questions.
Andrew & Jake both very professional founds problems and had them corrected. Thank you very.
John, the technician from Bonney Plumbing was very professional, and explained the steps need to fix my Air Conditioner ! In 102° weather, he had the right parts and equipment to fix it the first time! I highly recommend him ,to my family and friends!
We use Bonney to maintain the heating/AC system they put in 6 years ago. This time Laquan Townsend was our technician. Bonney must have a source for technicians because we use them regularly and we've always had great people come out. Laquan told us ahead of time what he would do and asked where everything was…
Today had service done by Aidan and everything came out very well. Aidan kept abreast of his findings and made a couple of excellent recommendations. Thank you Aidan.
He checked my electricity.
We always have a good experience with Bonney. Their employees are polite, professional and always do great work!
This is our second time with Bonney and they continue to provide great service. We will be using them for any issues that arise in the future.
The service technician, Courtney, was very professional, friendly, and thorough. She explained everything, and she was very knowledgeable. And super nice!
Always appreciate their service, professional and courteous. Keep up the good work.
The technician quickly diagnosed a problem and was able to fix it same day under warranty. No waiting for a future appointment. I've been very pleased with their service and reliability. Everyone I've dealt with at Bonney, whether for electrical, plumbing or HVAC, and even support staff in the office, have been kind, professional and extremely helpful.
AC went out, they had tech out that afternoon. He quickly diagnosed the problem. Very professional.
Great job! Very professional and informative. Answered all my questions and was able to solve my AC problem. Great job Alex and thank you.
Good company, always willing to answer questions. Great customer service.
Justin was amazing. Super knowledgeable. Explained everything. Very nice and positive.
Very helpful and professional
Kirk was thorough, very knowledgable, and took the time to explain everything to me really well, which I appreciated.
Bonney Plumbing, Electrical, Heating & Air did a great job.
Bonney Plumbing's installers did a great job. They were very professional and friendly. They assessed the problem and promptly fixed it. Everything was in working order and running smoothly when they left. Thanks, Bonney, for hiring and training such competent installers and making our lives better. Loryn
Nate was quick to figure out what was wrong with our unit and get us back to cool air! He explains everything thoroughly and simply, thank you!
Ari was a delightful young man. He had a way about him for connecting to customers who are of a senior age. We would definitely like to see him in the future if we need to have any work done.
Justin Burnett did an amazing service! Polite, knowledgeable and fixed our out of service AC within an hour. Thank you!!
Kept appt on time. Gave us an estimate to install zoning in our two-story house as requested. Listened n answered all our questions. Positive, helpful attitude.
I've been a customer of Bonney for a few years now. They always work hard to make sure I am happy with what they do. The techs don't mind if I stick around and talk to them or ask questions so that I am more informed about what they are doing.
Our air conditioning stopped working a few days ago in the thick of this heat. I gave Bonney a call, and they responded immediately that they would send someone out. Later that same day, a very nice representative came to help. A big shout out to Jacob for doing everything in his power to fix the problem. He was…
I recommend Alex White. He came to my house previously for routine maintenance and I liked him so I requested him again. He is professional, honest and caring. I will continue to use Bonney and I will also be requesting Alex.
Professional, personable and knowledgeable.
Serviced AC system, replaced needed parts and installed a compressor start assist
Professional and knowledgeable
This company was first called because we had a thermostat that would not turn off the fan. They quickly diagnosed the problem and replaced the thermostat with a simple to use one for our parents. We also signed-up for their bi-annual service. Today was our service day, and Brandon is an excellent technician. He went…
Chris and Matt were knowledgeable and friendly. They diagnosed the problem quickly and gave us multiple suggestions on repairs and prices. They were accommodating with the financing aspect of the job.
This is the second time John has come by to help with a repair and diag and he is very nice and always very helpful. Really appreciate him getting our A/C running today right in time for the warmer weather.
Our experience with Bonney has been an excellent one! They replaced our HVAC system as our old one completely quit after 30 years and they did an electrical panel inspection and have us some options for upgrades if we want but our panel looked good as is. They're a bit more expensive but their service and…
Stephen King did a great job during our scheduled AC maintenance day. We are very happy with the explanation Stephen gave and took care of all the issues and we can feel the peace of mind as the summer is approaching. Thanks Bonney, for sending experts to us. Stephen was polite, courteous, knowledgeable, professional, pleasant, & friendly.
You can never say they do not reach out or keep you updated. They always help and not add extra for no reason. ALEX was awesome, explained process, stayed till job was completed.
Tech was super professional and nice. Let me know what was going on every step of the way. Emmanuel did a great job.
Victor did a great job and is appreciated. He was on time, quick, and just got it done. Highly recommend.
Sameer was very courteous and professional. He wore shoe covers without me asking when he entered the house and removed them prior to exiting each time. He explained the pros and cons of the ac/furnace and broke it down in terms that a kid could understand. I asked straight forward questions and Sameer was on…
He was amazing very informative knowledgeable spoke Spanish very helpful
Very knowledgeable and helpful getting our system repaired after a storm knocked out our AC/ heating system.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 602 | $26–$251 |
| A/C system maintenance | 505 | $26–$322 |
| HVAC system repair | 328 | $161–$882 |
| Toilet repair | 229 | $124–$554 |
| Drain cleaning | 223 | $57–$393 |
| Plumbing pipe repair | 205 | $251–$1.4k |
| A/C system repair | 203 | $104–$786 |
| Heating system maintenance | 188 | $19–$195 |