Experts Reviews · Company report
Bonney Plumbing, Sewer, Electrical, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%94+13.3Replies to reviews 7%73+5.2Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Bonney Plumbing, Sewer, Electrical, Heating & Air

Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 10,726 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 87% of gas contractors.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 84% of gas contractors.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 90% of gas contractors.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bonney Plumbing, Sewer, Electrical, Heating & Air is better than 73% of gas contractors.B
73

Reviews for your job

Customers hired Bonney Plumbing, Sewer, Electrical, Heating & Air for 8 kinds of job.

Bonney Plumbing, Sewer, Electrical, Heating & Air for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.330
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$882
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 330 Google reviews tagged “HVAC system repair” · showing 40

Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Very professional, considerate. Explained what she found and did. Thanks

Paid $1–200Reasonable priceHVAC system repairHeating system repair
Kieran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

anthony was very great in advising of issues, corrections needed, and rationale for doing things right, he was very professional and thorough.

HVAC system repairHeating system repair
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

I appreciate how the Technician Roy explained how improvements could be made on my heater. He convinced me to get a power surge protector, and a new thermostat. I think I'm going to be very pleased with these two improvements.

Paid $400–600Reasonable priceHVAC system repairHVAC system maintenance
Ginger9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Allen Suetos came to check out my HVAC. Allen explained what was going, drew a layout of the systems and gave me a detailed 101 lesson as to how the heat & AC works. He was thorough, empathetic, & professional. I signed up for their maintenance program. Thank you Allen & Bonnie! Dylan came to do HVAC cleanup. Very…

Great priceHVAC system repairHVAC system maintenance
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The technicians from Bonney are always friendly, knowledgeable, and professional! Steven was kind and thorough.

HVAC system repairHVAC system maintenance
Heike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great and professional service.

HVAC system repairHVAC system maintenance
Earl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had a great experience with Victor on his service of our HVAC system over several visits. He explained what he was doing, shared photos of what he found and how things checked out. He put in the work of diagnosing and tracking down the ultimate problem and made the repairs in a very timely and professional manner. All good. Great tech and person.

Paid $600–800Reasonable priceHVAC system repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Professional demeanor, pleasant personality, thorough and performed job efficiently, in minimum time.

HVAC system repair
ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ryan was extremely professional and friendly. He took the time to explain my issue and was able to fix my hvac immediately. He also recommended preventative maintenance which I needed. I highly recommend Ryan for services needed.

Paid $1–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Logan and Kyle were outstanding. I was advised by another company that the furnace burners were corroded and should be replaced at considerable expense. Logan and Kyle stated that the burners required only cleaning, which they did at a small fraction of replacement cost. That type of honesty was greatly appreciated.…

Paid $1,000–1,200Reasonable priceHVAC system repair
Julia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dylan did a great job on my annual maintenance call. It was up in the attic. He took plenty of pictures explained what he checked and was very professional. He made a repair while he was in the attic after he showed my the problem and gave me an estimate. He covered his shoes before he came in and introduced…

Paid $200–400Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
VadaliLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time arraiva..explained all issues. Documented all findings. Great technician

Paid $600–800HVAC system repairHVAC system maintenance
Charles15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best of the Best!!!! Rajesh Singh was absolutely one of the most professional technicians we have had the pleasure of working with. Everything was explained completely and the maintenance visit was completed in exceptional fashion. Thank you.

Paid $600–800Great priceHVAC system repairA/C system maintenanceA/C system repair
Cami3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ben McCauley is the ultimate professional, with a friendly approach. He thoroughly explained the inspection process and findings for my older HVAC pump. I very much appreciate the manner in which his recommendations were presented. I absilutely recommend Bonney for HVAC service and maintenance! Thank you, Ben.

Great priceHVAC system repairHVAC system maintenanceElectrical panel repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elmer did a great job with a repair of my AC. Was friendly, courteous, and professional, and did a great job of explaining the issues and progress to me throughout the repair.

HVAC system repair
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matthew is amazing, every time he comes out here he saves the day! Rose Karas

Paid $200–400Reasonable priceHVAC system repair
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rajesh was phenomenal!! Extremely polite & friendly from the moment he arrived, + incredibly patient with all of my questions. He took the time to walk me through what he was finding, show me the issues firsthand, explain my options, & help me understand what actually needed to be addressed today vs what could wait,…

Paid $1,800–2,000Not sureHVAC system repairThermostat repair
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kirk was very professional and explained everything so I could understand it and what my options were that would best fit for me. No high pressure sale. Honest and professional information.

Paid $800–1,000Reasonable priceHVAC system repairHVAC system maintenance
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bonney staffer Ryan professional and very efficient with my HVAC service. Thanks.

Paid $500–600Reasonable priceHVAC system repair
Ray16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Allen did a great job in assessing the status of our AC System as part of our regular maintenance program and advising us on how best to proactively enhance it’s efficiency.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
RyanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben did an amazing job. Very knowledgeable and polite. We needed some small repairs and Ben took care of them quickly and professionally. Highly recommended

HVAC system repairA/C system maintenance
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Dylan Vergara came back today to do the services on our HVAC unit that we had agreed to do. He showed up on time and took care of all the cleaning of the fan blades and replacing our old power motor. He took the time to explain his work and showed the photos of before and after. He is so professional and friendly and a great asset to your company.

Paid $1,200–1,400Reasonable priceHVAC system repairHVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Logan is an extremely pleasant person to be with. He quickly went to work, but continued to relate, answer questions, etc. He explained what would happen next. Logan has been to our house before and I was happy that he was the technician assigned.

Not sureHVAC system repair+ Professionalism
Gerald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Caeveon came to do a tuneup on my system. He was very personable from the start and right then and there I knew Bonney had sent the best. He went through everything and gave me the report which was good. He made one recommendation that would save my compressor from going out right around the infamous warranty…

Paid $200–400Great priceHVAC system repair
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ben was fabulous. Working with him, I felt i was working with a family owned company than a major ac company. He was honest and extremely helpful in very stressful situation.

Paid $800–1,000Reasonable priceHVAC system repairA/C system repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Matt provided amazing customer service, repeatedly returning to our home to try to catch the issue that was causing AC failure and find a real resolution instead of bandaiding the problem. Even when my frustration got the best of me he remained patient and empathetic. Thank you for getting us back to a cool home!

Paid $1,000–1,200Reasonable priceHVAC system repairHVAC system maintenance
Serena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent installation
JOE7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ernesto showed up on time and spent a considerable time diagnosing the issues. He was knowledge, polite and friendly. A good representative for Bonney Plumbing.

HVAC system repair
helen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

On time and honest. Great job. Great to talk to lovely, to meet very personable, go plant girl!

HVAC system repair
Lou10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ryan got to the bottom of our AC problem very quickly and I feel very confident that the underlying problem has been addressed.

HVAC system repairElectrical outlet & switch relocation
PattiLocal Guide · 172 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ricky went above and beyond to make sure we were taken care of. Thank you!

HVAC system repairA/C system maintenance
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kirk was very thoughtful, thorough in addressing my concerns. He made recommendations for improving performance of my system. Kirk is truly an asset to the Bonney Plumbing etc Company.

Reasonable priceHVAC system repair
Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a great experience with Kirk Edens from Bonney. He was professional, polite, and very knowledgeable. He quickly figured out what was going on with our AC and clearly knew his stuff. He took the time to explain everything and was great to deal with from start to finish. I really appreciate the great service…

HVAC system repairHVAC system maintenanceA/C system maintenance
Joy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had a AC maintenance with Bonney. Roy came to my house on time and promptly went to work and found the issue with the AC. I have been using Bonney for a few years and the aervice had been great!

Paid $500–600Reasonable priceHVAC system repairHVAC system maintenanceShower repair
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gave me a good quote on a new HVAC system. Had it installed the very next day.

Paid $2,000+Reasonable priceHVAC system repairHVAC duct & vent installation
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan did an excellent job. He was very caring, attentive and incredibly knowledgeable at what he did and he actually generally seemed to enjoy his job which is rare on the stand age so he came in. He fixed the thermostat in no time at all and hooked up our new thermostat showed us how to use it and like I said, he…

HVAC system repairA/C system repair
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Issac was friendly and did a great job. Everything was working great when he was done

Paid $1–200Reasonable priceHVAC system repair
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

HVAC Tech-Ryan Miller did an excellent job on repairing HVAC system. His customer service was outstanding.

Paid $1,400–1,600Reasonable priceHVAC system repair
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

I have a fan motor that needs replacement. I called Bonney and a tech came out. He confirmed the unit needs replacement in about 20 min. I will be getting the motor on warranty. The part is taking over a week to get. They are quoting me $949 for labor. Even at a 2 hour minimum, that's $475/hour. Outrageous price for…

Paid $800–1,000OverpricedHVAC system repair
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rajesh Singh was a great technician. He got right to work, explained the AC problem, quoted the price, explained the parts needed and finished the job. Thank you, Raj. Nice meeting you and working with you!

Paid $800–1,000Not sureHVAC system repair

Show more HVAC system repair reviews (290 more) →

Price

$429+22% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 56%Overpriced 5%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance602$26–$251
A/C system maintenance505$26–$322
HVAC system repair328$161–$882
Toilet repair229$124–$554
Drain cleaning223$57–$393
Plumbing pipe repair205$251–$1.4k
A/C system repair203$104–$786
Heating system maintenance188$19–$195

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